Wed.Apr 26, 2023

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The Pitch | Top Fundraising Lessons from SaaS Founders

The SaaS CFO

As a host of my own podcast where I interview SaaS founders, I have had the privilege of tapping into the wealth of knowledge and experience founders possess when it comes to SaaS fundraising. I ask each founder what they learned from their recent fundraise. There is always a smile on their face when I […] The post The Pitch | Top Fundraising Lessons from SaaS Founders appeared first on The SaaS CFO.

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5 Interesting Learnings from Squarespace at $1 Billion in ARR

SaaStr

Squarespace produces amazing websites for SMBs — we are a big customer at SaaStr. And that’s powered it all the way to a $1B run-rate with 28% EBITDA. Self-serve products can and should be quite profitable at scale. But it’s also a story of hitting some limits on TAM, and growth has slowed to 10% at $1B ARR. And subscriber growth of only 3%. 5 Interesting Learnings: #1.

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ChatGPT learns to forget: OpenAI implements data privacy controls

IT World

OpenAI, the Microsoft-backed firm behind the groundbreaking ChatGPT generative AI system, announced this week that it would allow users to turn off the chat history feature for its flagship chatbot, in what’s being seen as a partial answer to critics concerned about the security of data provided to ChatGPT. The “history disabled” feature means that conversations marked as such won’t be used to train OpenAI’s underlying models, and won’t be displayed in the history sidebar.

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Dear SaaStr: Is it OK to Modify the Standard SAFE Form?

SaaStr

Dear SaaStr: Is it OK to Modify the Standard SAFE Form? There’s an issue I see blow up several times now as an investor. It’s when a founder takes a so-called standard SAFE … and modifies it, and doesn’t really tell the investors it is sent to. Here’s what I’ve seen over the years: Removing antidilution protection Converting to last round security, not next round Converting to common, not next round security / preferred No premium / no return if company acq

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Communicating Your Value in a Challenging Economy with Gavin Page

Predictable Revenue

The past few years have been a rollercoaster ride for everyone, especially those in […] The post Communicating Your Value in a Challenging Economy with Gavin Page appeared first on Predictable Revenue.

More Trending

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Communicating Your Value in a Challenging Economy with Gavin Page

Predictable Revenue

Gavin Page joins Collin Stewart on the Predictable Revenue Podcast to discuss the changes that have occurred in sales development and how to communicate your value in a challenging economy. The post Communicating Your Value in a Challenging Economy with Gavin Page appeared first on Predictable Revenue.

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Hello, ZEO! with Stéphane Dierick, Senior Client Manager

Zuora

Hey, world—say Hello, ZEO to Stéphane Dierick. This series follows the unique stories of our people, whom we call ZEOs, […] The post Hello, ZEO! with Stéphane Dierick, Senior Client Manager appeared first on Zuora.

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17 Onboarding UX Examples to Improve User Onboarding Experience

User Pilot

Building awesome user onboarding experiences requires a great deal of effort when starting from scratch. So we’ve collected onboarding UX examples from other companies to inspire you! Here are 17 user onboarding examples to help you create great user onboarding flows. TL;DR Onboarding UX is the design choices and the layout of the onboarding experience to help produce an excellent onboarding experience.

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7 handy hidden Android features you probably forget to use

IT World

With every new Android version comes a flurry of fancy fresh features. Some of them immediately transform the way we work, while others just quietly fade away without making much noise. And then there are the features that fall somewhere in between — features that seem useful, maybe even pique our interest when we first hear about 'em, but then get lost in the shuffle and forgotten as time wears on.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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9 Onboarding Screens Examples to Drive Engagement

User Pilot

The best onboarding screens examples have one thing in common – they’re all great doors into the never-ending party that is user onboarding. These screens positively impact users long after they first launch the product by helping them make the most of the product. In this article, we’ll examine what makes the onboarding process so important, 9 of the best onboarding examples, and the best practices to follow when designing your onboarding screens.

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UK regulators block Microsoft’s acquisition of Activision Blizzard

IT World

The UK’s Competition Markets Authority (CMA) has blocked Microsoft from purchasing the gaming studio Activision Blizzard over concerns the deal could “alter the future of the fast-growing cloud gaming market, leading to reduced innovation and less choice for UK gamers over the years to come.” Microsoft first announced its intention to buy Activision in January 2022 for $68.7 billion, leading to the CMA, the European Commission, and the Federal Trade Commission (FTC) in the US to all launch antit

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14 Best Signup Page Examples: Understanding the Anatomy of Signup UI

User Pilot

The signup page is a crucial part of trying to convince visitors to try your software out. As such, having a great signup form is paramount if you’re trying to maximize the conversion rate on your landing pages. After all, a single landing page could very well mark the difference between hordes of signups and sluggish growth. The last thing you want is to spend time and money driving traffic toward your website only for them to get stuck at signup.

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Investing in Orbital Therapeutics

Andreessen Horowitz

“The fact that proteins are not synthesized directly on genes demands the existence of an intermediate information carrier…which receives genetic information from the gene in the form of an unstable intermediate…a special type of RNA molecule, or ‘messenger RNA’.” – … The post Investing in Orbital Therapeutics appeared first on Andreessen Horowitz.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Apple wants to be the platform of choice for small business

IT World

Apple continues to extend its reach into business and has crafted an all-new small business website to mark National Small Business Week. The site reflects its changing status in the sector; not only is it experiencing a big uptick in terms of its share in enterprise tech, but it is also rapidly emerging across the small and mid-size business (SMB) sector.

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Field Notes: Live-Selling and AI Styling with Tracy Sun

Andreessen Horowitz

This is Field Notes , a new video podcast series by a16z that explores the business models and behaviors that are changing consumer technology. In this episode, host Connie Chan talks to Tracy Sun , the cofounder and SVP of … The post Field Notes: Live-Selling and AI Styling with Tracy Sun appeared first on Andreessen Horowitz.

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Janco: IT managers earn more than other top execs

IT World

IT executives and managers are among the most highly paid workers in US corporations, according to a new report based on the latest data from the US Bureau of Labor Statistics (BLS). The BLS this week updated its Occupational Employment and Wages Summary for 2022; it showed computer and information research scientists earn on average about $155,880 a year.

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Nimble Launches New Reports Widgets to Manage Key Deal Metrics

Nimble - Sales

We are delighted to announce that Nimble launched three cutting-edge Deal Report Widgets as part of our most recent Deals and Reports rollout. These novel Deal Reports seamlessly integrate with our New Deal Reports Dashboards, Deal Reports Widgets, and New Deal Pipelines, providing vital insights into Scheduled and Finished Activities, Average Deal Worth, and Average […] The post Nimble Launches New Reports Widgets to Manage Key Deal Metrics appeared first on Nimble Blog.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Microsoft bets on cloud growth as it continues to battle PC sales slump

IT World

Increased revenue across Microsoft’s cloud computing, Office software, and server segments have helped the tech giant see its net income reach $18.3 billion for the March quarter, an increase of 9% year-on-year. Server products and cloud services both saw revenue growth of 17%, with Azure revenue up 27%, while Office commercial products and cloud services revenue also grew by 13% this quarter.

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Nimble Adds Daily Two-Way Sync with Microsoft 365 Contacts

Nimble - Sales

We are so excited to announce Nimble’s daily two-way sync with Microsoft 365 contacts! Now Microsoft 365 users can sync their contacts daily! We’ve updated this Nimble feature based on customer feedback, and we’re dedicated to continually improving it to meet our customers’ needs and preferences. Our goal is to create the CRM our customers love […] The post Nimble Adds Daily Two-Way Sync with Microsoft 365 Contacts appeared first on Nimble Blog.

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With Canvas, Slack promises teams an easier way to share information

IT World

Slack users will soon be able access simple shared documents from within the messaging app, now that its new Canvas feature has been made generally available. Slack unveiled Canvas at parent company Salesforce’s Dreamforce event in September, promising a new way for users to create and share information from within a Slack workspace. Canvas documents can contain a variety of information, such as text, files, apps and rich media that’s all searchable like other content within Slack.

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Mastering the Perfect Sales Pitch: Your Ultimate Guide

Teamgate

[link] how to master the perfect sales pitch with this comprehensive guide, covering essential preparation, structure, and delivery techniques. Learn to adapt your pitch for various channels and continually refine your approach for maximum impact.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Jamf expands Apple device management and security suite

IT World

Jamf is expanding its reach with new security solutions for Android and Windows devices along with new tools to help better manage enterprise Apple-centric fleets. The company recently also announced Executive Threat Protection , a sophisticated security protection solution to help protect execs, media, government and other high-value targets against spyware.

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Payment Failures: A Threat to Your Subscription Business’s Long-Term Success

Chargebee

Have you noticed an uptick in payment failures lately? If so, you’re not alone. According to a survey by Chargebee, payment failures are now a top concern for 41% of subscription-based businesses, outranking customer acquisition. ⚠️ The same survey found that 45% of subscription-based businesses spend at least 5 hours per week managing failed payments.

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4 Common Myths That Every Leader Should Challenge with Don Schmincke

30 Day Leadership

On this episode, best-selling author and leadership coach Nils Vinje speaks with Don Schmincke , Strategic Growth Advisor, Author and Keynote Speaker at Schmincke Research Alliance. What started with a story about being shot off an aircraft carrier evolved into a discussion about the 4 common myths that every leader should challenge. Podcast highlights: 0:31 - Being shot off an aircraft carrier - Don explains the backstory behind this wild event. 2:12 - Ineffective leadership strategies - Why is

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NRR Panic: The Rollercoaster Ride You Never Saw Coming

Sixteen Ventures

NRR is tanking. The “North Star” is falling! Time to panic? Yes. Unless you understand what’s really going on. NRR Defined Net Revenue Retention – NRR – is the percentage of revenue retained from existing customers in a defined time period, including Expansion, Contraction, and Churn. Also called Net Dollar Retention or NDR.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Apr 26 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist Location: Mississauga, ON, Canada (Remote) Organization: Change Connect As a Customer Success Specialist, you’ll support daily software and process-related concerns for end users. When possible, evaluate requests and offer resolution immediately. Issues should be triaged and prioritised based on their seriousness and reported to the product/QA team.

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5 Customer Marketing Strategies Guaranteed To Grow Your Business with Tara Robertson, CMO at Bitly (Pod 654 + Video)

SaaStr

The customer marketing journey in SaaS is like rock climbing minus the risk of potential death. But you’re falling, dodging, climbing, and hoping to scale the top of a mountain. Jason Lemkin, CEO and Founder of SaaStr, said, “How much do you talk about Customer Marketing? Be honest. It’s the #1 thing SaaS companies do the least of, that they should be doing far more of.

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How to Analyze Customer Data In SaaS? [Methods & Examples]

User Pilot

Why is it important to analyze customer data? Because it’s one of the best ways to improve customer retention and grow faster in SaaS. In this article, we cover: What customer behavior analysis is and why it’s important. 6 ways to collect and analyze customer data. What the best customer data platform is for SaaS companies. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers.

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