FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. And according to our internal data, they have the third-highest engagement rate after video and photo posts at 4.2

Social Media 123

Social Media Payment Methods Payment Solutions AI Search 123

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

User Pilot

APRIL 7, 2022

How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. Always use both UX analytics quantitative and qualitative data for better insights. What does the term UX analytics stand for?

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. And the process usually requires lots of time, research, and high concentration on data. I also interviewed dozens of SaaS founders and marketers to understand the main factors behind high SaaS churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

User Pilot

MARCH 23, 2023

Create a personalized onboarding flow to help users reach the Aha! Here are other differences: Method of calculation: Customer churn rate is calculated by diving the number of customers lost by the number by the number of existing customers in a specific timeframe. moment faster. #3: User persona. Postfity welcome survey.

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Survey responses and numerical data are great, but they don’t replace the context of a 1:1 customer conversation.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

User Pilot

AUGUST 10, 2023

How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations. With the data obtained from this survey, you can understand customer expectations and make changes accordingly.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

User Pilot

FEBRUARY 10, 2023

The four main types of customer intelligence data. Seven ways to act on intelligence data to improve your product experience. TL;DR Customer intelligence (CI) is the insight you gather from analyzing customer data and feedback. It enables businesses to make data-driven decisions. Build data-driven loyalty programs.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

Buffer Resources

JANUARY 18, 2023

Content research tools Gathering data and information can be one of the more tedious parts of creating content. Just type in a keyword and get a plethora of autocomplete data from major search engines like Google. You can set up a website dedicated to your podcast and also upload video podcasts. We recommend Wordpress or Ghost.

Payment Services 130

Payment Services Payments AI Search Payment Methods 130

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

FastSpring

DECEMBER 11, 2018

For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). So, get in the data and start looking for patterns. There’s no rule that says you have to run your online store all by yourself.

Payment Methods 62

Payment Methods Business Underperforming Technical Team Social Media 62

Neil Patel

MARCH 25, 2021

With this software, you have access to tools that help with: blogging SEO social Media website lead management landing pages calls-to-action marketing automation email analytics. With Trello, everything related to your online marketing strategy can be shared in the same place. The data you can collect is extremely valuable.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. The ideal executive champion is the person who most acutely feels the pain of the problem remaining unsolved, is held responsible internally for solving the problem, and has the budget to solve it.

Healthcare 109

Healthcare AI Payments Enterprise 109

Neil Patel

DECEMBER 2, 2020

If investing in a robust ATS software will save you money by making less bad hires in the long run, save you time by having instant access to large amounts of data, or let you employ less hiring managers, then the investment is well worth it. Maybe you’re looking for a basic system that lets you compare applications with straightforward data.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

OpenView Labs

NOVEMBER 30, 2021

The new data reveals a similar picture for private SaaS startups. . The first call with a candidate is no longer an interview; it instead needs to be 100% focused on setting the hook. Send that to candidates before the interview so they can review it and start getting excited about the opportunity. .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

FastSpring

APRIL 26, 2022

Ryan theorizes that there’s not enough data out there to get a more accurate picture of SaaS churn because it’s not something most companies want to be very transparent about. Quantitative Data Gathering: Website and Product Data. Qualitative Data Gathering: Surveys and Exit Interviews.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that?

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. What was the first thing you bought online? Jump to highlights. But sign-ups went down.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Paid newsletters can contain the same forms of content that free campaigns, but this will be more specific, high-quality, and personalized. In the case of paid emails, subscribers pay for their newsletter subscription.

Management 95

Management Payment Solutions Scale Payment Methods 95

Upscope

JULY 18, 2021

Important notes from this are how Drift went with an analogy of an empty store, which is an experience everyone can relate to , rather than saying "You're a marketer looking for leads." One great question they bring up in the video is 'How do you make someone feel like that's their personal story rather than yours?'

Payment Methods 52

Payment Methods SaaS Payments SaaS Payment Services 52

CustomerSuccessBox

JULY 11, 2022

Exit Interview or phone call: Calling clients could add a more personal touch. This might help: Guide for implementing a proper exit interview. Offering bespoke, personalized offers via a user churn micro survey is one method to achieve this. You can schedule a call and ask for rapid feedback.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

Stax

MARCH 14, 2024

Combine different techniques like surveys, interviews, and observation to gather a comprehensive understanding of the market. Each method provides unique insights that can help inform your decisions. These are the fees your business pays to process non-cash payments and they can add up fast.

Payment Methods 68

Payment Methods Payment Services Payment Solutions Payments 68

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The data is based on analysis of membership trends for a gym/country club in the US. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 164

Scale Sales Recruiting Scaling SaaS Payments 164

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The data is based on analysis of membership trends for a gym/country club in the US. The graph shows how payment plans impact usage. The Link Between Usage and Lifetime Value.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. Listen to the rest of the interview here. What’s the sequence?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Upscope

JULY 18, 2021

Write for the stadium of you This is a method mentioned in Tim Ferris' Tools of Titans / Tribe of Mentors books by a writer. It's so easy to end up writing and trying to keep more than one person in mind in order to cover everything and trying to cover everything makes the writing go down the drain. Start with the pain point.

SaaS Payments 52

SaaS Payments Payment Methods SaaS Customer Support 52

Sales Hacker

AUGUST 4, 2023

I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. I actually had my first job interview with Udemy from a payphone call center outside of Grenada, Nicaragua. And we had our conference in eight months, also with nothing planned yet other than the down payment.

Scale 62

Scale Sales Hiring Sales Payments 62

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. All of your data has to be right. We put it online, $10,000, and we started talking to our customers. Rather than paying tuition, students agree to pay a percentage of their income once they are employed and making over $50,000 a year. We can quit our jobs.

Acquisition 143

Acquisition Software Review Payment Methods Marketplace as a Service 143

Outseta

SEPTEMBER 11, 2017

The company is focused on “putting the math behind advertising for data-driven, profitable results.” Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. Why don’t you start though by giving us a brief background on the work you do at Working Planet.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. Now, without further ado, let’s listen to this interview with Neil Ringers.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Intercom, Inc.

JUNE 5, 2019

As a support or sales rep, you’re expected to respond to customers fast , resolving issues or converting leads as quickly as possible without losing that personal touch. But because you use a variety of tools, you waste time switching between them to hunt for information, complete workflows, or copy and paste data. Want to get started?

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29