article thumbnail

Outsourcing Support is a Lot Better Than Not Providing Support at All

SaaStr

Q: What are your thoughts on outsourcing customer support? There are certainly cons to traditional outsourced support vs. highly trained support that works right inside your company. But I’d think about it this way as a continuum … from Worst to Best: No support at all. Support only from bots.

article thumbnail

Best HR Outsourcing Services

Neil Patel

The best HR outsourcing services exist to make your life easier. However, there are a ton of service providers on the market. How to choose the best HR outsourcing service for you. There are countless different HR outsourcing services to choose from. Types of services.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1.

article thumbnail

Social Media Automation Strategy: 10 Tasks You Can Automate

Buffer Resources

Put simply, social media automation is outsourcing the repetitive, manual, and sometimes boring tasks in your to-do list to software. Let’s dig into the meaty stuff now and talk about the actual tasks on your never-ending to-do list you can outsource to a software. I’m still pining for a few.

article thumbnail

The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

Take a read if you are still running finance yourself, or just have an part-time outsourced resource. Companies grew more slowly, there was nothing for a CFO to really do for years, and you could sort of outsource everything and just keep an eye on the bank statement. Find accounting firms that outsource different roles.

Finance 332
article thumbnail

6 Questions Founders Should Ask Themselves to Drive Value from Generative AI with Base10 Partners

SaaStr

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Microsoft is a master class in strategy for us. That’s the core mission.

article thumbnail

Authentication as a Service: 5 Components and Critical Best Practices

Frontegg

What Is Authentication as a Service? Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house.