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What is Customer Lifetime Value?

Neil Patel

In the most basic terms, customer lifetime value measures how much a customer will spend over their entire “lifetime” with your company. Customer lifetime value goes beyond traditional marketing practices by providing insight into a customer’s long-term value to your business.

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Okta’s Playbook to PLG, Developer Experience, and Enterprise ARR

SaaStr

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Most software developers are skeptical.

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Customer Lifetime Value and Customer Lifetime Care

Baremetrics

Customer lifetime value (CLV) is one of the main metrics SaaS companies track to monitor their profitability and growth. CLV is simply the average amount of revenue you can expect to generate from a single customer before they churn. Note that customer lifetime value is alternatively abbreviated as CLV, LTV, and CLTV.

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12 Effective Ways to Increase Customer Lifetime Value for SaaS

User Pilot

So what can you actively do to give customer lifetime value a boost? In this guide, we’ll explore twelve tactics to pump this metric up—from personalizing experiences to offering proactive assistance—and see how they can help you nurture customer retention and growth. What is customer lifetime value?

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LTV Optimization 101: How To Optimize Customer Lifetime Value and Drive More Revenue?

User Pilot

By making informed decisions with LTV optimization, you can create a cycle of customer loyalty and long-term profitability. TL;DR SaaS Customer lifetime value (LTV) measures the total revenue a customer will bring to a company over time as a user. What is Customer Lifetime Value (LTV) in SaaS?

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The New Software GTM Playbook

Tom Tunguz

Account executive to SDR ratios, sales cycle lengths, conversion rates, customer acquisition costs, customer lifetime values, net dollar retention. Ultimately, pricing captures 15-30% of the value the software/AI creates. The new software GTM playbook has yet to be written.

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Relationship Marketing: How to Attract Fans (Not Just Buyers)

Neil Patel

Customer relationship marketing creates tons of benefits for brands, from increased customer lifetime value to a greater competitive edge. Just 16% of customers consider brands’ personalization attempts excellent, according to Twilio. This type of marketing feels personal because it is personal.