Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. 5 Ways a Digital Strategy Consultant Can Help Grow Your Business. Let’s begin! Profit and long-term growth, right?

Consulting 131

Consulting Strategy Technical Review Underperforming Technical Team 131

Neil Patel

SEPTEMBER 23, 2020

Precisely where email marketing consultancy comes in. Using the expertise and experience of a consultant, you’ll be able to reach large swathes of prospective clients faster and without much effort. 4 Ways an Email Marketing Consultant Can Help Grow Your Business. Could you still figure it out for yourself? Probably not.

Consulting 144

Consulting Marketing Sales Hiring Technical Review 144

Neil Patel

DECEMBER 4, 2020

Find an Amazon marketing consultant. 3 Ways an Amazon Marketing Consultant Can Help Grow Your Business. Most Amazon consultants focus on one goal: getting you more customers. Here are the main ways that a consultant can help. And they do this with poor store setup and product listings. Use them for these areas.

Consulting 127

Consulting Outsourcing Services Marketing Underperforming Technical Team 127

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Underperforming Technical Team 233

Underperforming Technical Team Technical Review Scale Headcount 233

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Hire a consultant, hands down. A consultant can provide your company with specialized knowledge to help solve specific problems, allowing you to gain a competitive advantage. So what do you do? Experience and Expertise.

Consulting 139

Consulting Sales Hiring Technical Review Sales Recruiting 139

Neil Patel

OCTOBER 8, 2020

If you need help with your link building strategy, then you may want to look into link building consulting. 6 Ways a Link Building Consultant Can Help Grow Your Business. Partnerships – Backlinking strategies typically involve some form of outreach to develop relationships with relevant websites in your niche.

Consulting 127

Consulting Technical Advisors Payment Methods Technical Review 127

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

SaaStr

JUNE 21, 2023

After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. because they needed to rebuild the sales team. They rebuilt the sales team and closed some big deals. A bad one can torpedo you.

Sales Recruiting 293

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 293

Sales Hacker

AUGUST 7, 2024

He previously built the pre and post sales solutions team at mParticle from zero to supporting hundreds of enterprise customers. Is there a lot of internal or customer work that needs to be done or managed by your team? While mParticle has a killer, commercially focused CS team, inertia affected the team as well early on.

Underperforming Technical Team 121

Underperforming Technical Team Technical Review Sales Hiring Scale 121

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 214

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 214

ChurnZero

OCTOBER 25, 2024

There are so many questions to answer when considering how to scale a customer success team. What about team leads? When do I split my one team into two teams? How do I split one team into two? And I know you want to scale your customer success team in the right way. I know it’s a lot of pressure.

Scale 52

Scale Underperforming Technical Team Customer Success Scaling 52

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Sales Hiring 172

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 172

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. A bad payment experience can lose customers and damage your brand. There are many different gateways available, each with its strengths and weaknesses.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

SaaStr

JANUARY 7, 2022

Have you ever had a sudden realization that you’re spending more on sales and marketing than research and development? When it comes to marketing, executives can grow frustrated or intimidated by the sheer volume of numbers and metrics, ill-defined terminology, unclear processes, and potential conflict between sales and marketing teams.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Marketing Market Research 261

Tom Tunguz

APRIL 14, 2019

Classic agencies don’t value the software enough to engender pricing power, develop fast sales cycles, or change the operations of their business to maximize the value of the ML innovation. Consequently, product market fit is weak. And they ought to develop that pricing power. In some cases, agencies sell their time.

AI 203

AI Sales Recruiting Underperforming Technical Team Machine Learning 203

Neil Patel

OCTOBER 6, 2020

A digital marketing consultant can help you upgrade your online strategy. 5 Ways a Digital Marketing Consultant Can Help Grow Your Business. A digital marketing consultant will help you grow your business through strategy and planning. Here’s what a digital marketing consultant can do for you: 1. But, don’t fret.

Consulting 92

Consulting Marketing Sales Hiring Social Media 92

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Support teams want it.

Technical Review 223

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 223

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”. This was going to be a team effort.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

Baremetrics

AUGUST 6, 2021

And if you need some extra help, Humareso is an award-winning global human resources consulting firm focusing on the strategic and tactical needs of organizations. Whether you’re tackling HR internally or through an external consultant, there are great options available to help you navigate all stages of growth.

Underperforming Technical Team 130

Underperforming Technical Team Outsourced Development Consulting Scale 130

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. It also provides legal consultancy and online arbitration for a range of industries. It provides smart hardware self-development and cloud service. Founders : Max Armbruster. Founded : 2014.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Some of his first professional positions were Engagement Manager at McKinsey, as well as a management consultant at Value Partners. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

JANUARY 22, 2020

In sales today, it’s out with the transactional, and in with the consultative. That’s why strong sales candidates will be fully on board with the consultative selling model. It’s also one of the hardest to teach and develop. Tell me about a time you collaborated within the sales team and with other teams.

Sales Hiring 98

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 98

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason Lemkin: But usually your teams can’t do that. That’s a great example. This always works. ” I’ve never seen that one work.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

Intercom, Inc.

OCTOBER 22, 2019

Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-making framework.

Sales Hiring 123

Sales Hiring Underperforming Technical Team Sales Management 123

Intercom, Inc.

APRIL 20, 2018

Processes have to serve the development of the product. No separate QA team. In this sort of environment, the processes have to serve the development of the product, rather than the product developing out of predetermined processes. Like habits, some processes are good, some are bad, and some outlive their usefulness.

Engineering 212

Engineering Underperforming Technical Team Innovation Consulting 212

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Underperforming Technical Team 130

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 130

SaaStr

OCTOBER 26, 2023

If one resume says software engineer and the other says developer, AI can converge these skills so people don’t slip through the cracks because they typed a title incorrectly. Leveraging Your Team When You’re Away As a CEO of a company with $200M in revenue, you have to leverage your team. has 3% unemployment.

Sales Hiring 281

Sales Hiring AI SMB Scale 281

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . And the teams now need a more defined structure. Instead, Mark advocates grouping teams by customer type or geography.

Scale 227

Scale Scaling Sales Recruiting Sales Hiring 227

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Grant Thornton consulting firm ). Grant Thornton consulting firm ). Job hopping by the numbers.

Sales Hiring 103

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 103

Sales Hacker

MARCH 14, 2018

This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. This is not trivial for sales, marketing, and operations teams. This is no surprise, as the outbound sales development movement has grown exponentially in the last decade.

Underperforming Technical Team 89

Underperforming Technical Team compliance Social Media Banking 89

Intercom, Inc.

OCTOBER 26, 2018

Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business. Some sales teams consider a customer success manager as the post-sale counterpart of an account executive. The role of customer success teams.

Sales Hiring 123

Sales Hiring Customer Success Scale Underperforming Technical Team 123

Incredo

NOVEMBER 21, 2019

To give a new [ace to our post, let’s see how our first contributor talks about SaaS affiliate partnerships: Vishal Srivastava Director at Trainedge Consulting “ Affiliate marketing is a great way to amplify your marketing. In our case, we needed to invest a lot in product development. See the difference?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Neil Patel

JULY 6, 2021

They’re known for offering honest advice and consulting based on personal experience and research. This is the big difference between a coach and a consultant. As you grow on your own, you’ll develop better habits that you can translate into business growth and monetary gain. What Is Business Coaching? It’s all about habits.

Underperforming Technical Team 130

Underperforming Technical Team Business Technical Review Interviewing 130

Sales Hacker

NOVEMBER 15, 2019

Today, we’re looking under the hood of a Lead Development Manager at an IT consulting company, and for that, we talked to Joe Latchaw. Title: Lead Development Manager. A Day in the Life of a Lead Development Manager in IT. 3:00 – 4:00pm: Here I do more prospecting, and I’ll look at future leads for our team(s).

Underperforming Technical Team 100

Underperforming Technical Team Development Management Software Review 100

Neil Patel

JANUARY 11, 2021

Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. This way, I don’t have to worry about anybody else taking my big idea, ending up in a bad partnership, or getting sued because of misinformation.

Underperforming Technical Team 137

Underperforming Technical Team Business Sales Hiring Scale 137