ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I recommend you interview customers. I’m going to interview their customers to find out what they did to get off that legacy system so we can bake that into the customer journey.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

OpenView Labs

JULY 13, 2020

Usual suspects are things like SalesOps, HR, recruiting, legal, FP&A, security/compliance. Founders and startup leadership teams are scrappy, frugal and versatile. When you start a new role in a new organization, particularly in a leadership position, you have to earn respect. More posts about leadership.

Leadership 52

Leadership Interviewing Education compliance 52

OpenView Labs

MAY 20, 2021

I’ll often start interviews with a simple “What’s your why?”, Overarching observation: The lead People role is usually the last addition to the Leadership Team, which—if you give any credence to my opening theme about happy people accelerating progress—is a bit silly, if not counterproductive, to you and your shareholder’s goals.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Sales Hacker

JANUARY 8, 2021

Most reps will need local language, data centers, and compliance , but it’s unlikely you’ll enter the market with all of these figured out. Use competency-based interview questions to look for independence, leadership potential, self-discipline, and resourcefulness. These are big investments that take time.

Sales Hiring 82

Sales Hiring Sales Recruiting Sales Technical Review 82

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

MARCH 26, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Intercom, Inc.

SEPTEMBER 28, 2021

Product management varies depending on your industry, company stage, company leadership, or teammates. We’ve built mechanisms to help us seek inputs from customers we don’t hear from using interviews, surveys, and data analyses”. But one thing is consistent across every product management role – a deep focus on the customer. .

Scale 249

Scale Management Sales Hiring Healthcare 249

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Below, we’ve shared the transcript of Harry’s interview with Tamar. Harry Stebbings. We try and let our platform do that.

VP of Engineering 251

VP of Engineering Software Review Technical Review Underperforming Technical Team 251

Audacix

AUGUST 11, 2023

While there are many aspects of the Bill that are yet to be finalised, what we do know is that companies who leave it until the last minute to begin their compliance journey will invariably fail in their efforts. Overall the bill expands compliance requirements for information security teams around personal data protection.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

SaaStr

MARCH 18, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 120

Scale Payment Services Payment Methods Sales Hiring 120

Andreessen Horowitz

NOVEMBER 17, 2023

Joe: The first time I met you was in the interview process. And so, as I went around and I interviewed some of the other executives, I heard similar things. And then it let all of leadership together, not in separate meetings where separate things are happening, analyze and commit to a solution. He really gets it.”

Sales Hiring 94

Sales Hiring Scale Sales Underperforming Technical Team 94

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling. I’ve read this book a good 20 times, and have referred to it throughout my sales leadership career. Steal Like an Artist.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Mucker Capital

OCTOBER 22, 2018

We spoke with Kim and Lee to learn more about their careers, how they built AuditBoard into the company it is today, and their leadership styles. We started off building a solution for a particular financial compliance program. First off, could you explain in simple terms what an auditor does?

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SaaStr

JANUARY 10, 2020

Below, we’ve shared the transcript of Harry’s interview with Bob. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings. Harry Stebbings: Welcome to the very first SaaStr podcast of 2020.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

DECEMBER 31, 2019

And yes, it’s not statistically significant to do an interview with 20 people, but it does give you a good sense of where to start. And nine times out of 10 they’re super eager because they’re just honored to be asked, people are happy to share their opinion. And very similar for AB testing.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MAY 17, 2019

Below, we’ve shared the full transcript of Harry’s interview with Godard Abel. Some people are all about compliance and, “Say this, don’t say this,” but if you have to have that kind of a hard conversation to let someone go, I’m just very honest, and I’ll answer their questions. Godard Abel.

Scale 153

Scale Sales Hiring Software Review Leadership 153

SaaStr

JANUARY 31, 2020

304: If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Below, we’ve shared the transcript of Harry’s interview with Eugenio. We need to know what your compliance, we need to know about your security posture,” as an example. Harry Stebbings.

Scale 180

Scale Sales Hiring Pricing Leadership 180

SaaStr

APRIL 3, 2020

Below, we’ve shared the transcript of Harry’s interview with Anthony. For financial services, it could be the why is around secure and efficient compliance. With Mathilde, she’s got this incredible following on Medium and social media around her leadership and startup culture knowledge. Harry Stebbings. Anthony Kennada.

Sales Recruiting 181

Sales Recruiting Sales Hiring Scale Branding 181

SaaStr

JULY 2, 2019

Dannie : What the early Slack team did very elegantly with Stewart’s leadership is, design a product that is so intuitive and so frictionless to sign up for, that it can add value from the get-go. Dannie : What we do then is we synthesize those interviews. Let’s say you have four across this whole organization.

Enterprise 151

Enterprise Scale Sales Hiring SMB 151

Intercom, Inc.

MARCH 8, 2018

The last 12 of those have been in leadership positions. My first real job was at GE Capital in Australia, and then I moved back to London and joined a company called Complinet, which was a back office compliance software company. It really does depend on the leadership team. But the challenges, there’s a lot of them.

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Social Media Scale Sales Hiring Sales Recruiting 186

Intercom, Inc.

JULY 12, 2018

One of my big takeaways – having gone through Google and then Twitter – is to really give the leadership team the benefit of the doubt. Adam: What’s an example where an interview subject challenged your point of view that really sticks out? The only good generic startup advice is that there’s no good generic startup advice.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. Tell me, explain how you think about testing this in an interview. At a bare minimum, get your managers together regularly to encourage important leadership discussions such as: What's working in teams.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

APRIL 3, 2019

And so it’s a lot to ask of someone, okay, not only do you have to move cargo, but you’re responsible for retaining this customer spend, for increasing their spend over time, for understanding the pain points of all of their senior leadership. It’s a customs broker to keep everything in compliance. Are you ready?

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

SaaStr

AUGUST 15, 2020

Well, a couple of key takeaways for folks, I do believe in this concept of human first leadership, which is really what customer success is all about and what the future of the customer. Just one Bloomberg interview, at 10 billion run rate and then we’ll have a laugh about it. To do more enterprise grade security and compliance?

Payment Methods 208

Payment Methods Merchant Services Scale Payments 208

Panintelligence

FEBRUARY 7, 2024

When we recently interviewed industry experts, it was clear that there's palpable excitement about expert new entrants targeting specific niches. This shift towards collaborative innovation is echoed by techUK's Andy Thornley, emphasizing the fleeting nature of technological leadership.

SaaS 52

SaaS Scale Banking Innovation 52

SaaStr

MARCH 31, 2024

Katie Burke : So, one of my favorite interview questions at HubSpot isn’t “What’s your favorite slide out of our Culture Code?” Katie Burke: I mean it’s really hard, and the reality is it needs to be someone that your leadership team respects, listens to, and responds to. It’s really tough.

Part-Time CTO 269

Part-Time CTO CTO Hire CTO Coach CTO 269

User Pilot

AUGUST 16, 2023

Establish access controls to ensure compliance with external regulations. Next, they would follow up with session recordings, heatmap analysis , and user interviews to identify reasons. After choosing the tools , develop guidelines on how to use them to ensure data is of adequate quality and managed in a safe and responsible way.

Data 98

Data Technical Review Government Data Analysis 98

SaaStr

JULY 5, 2021

These people are going to require a lot more time, they’re going to probably require more time to even hire, so they’re going to require more time to interview, and they’re going to require much more time to manage, but they’re going to give you so much more in return. Sorry, before I started working with them.

Part-Time VPE 263

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 263

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Below, we’ve shared the full transcript of Harry’s interview with Peter Yared. Peter Yared. Michael Seibel.

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137