Valuize Consulting

AUGUST 24, 2021

Build Your Compensation Model. While there are a lot of differing opinions and conversations around Customer Success compensation, it’s crucial to ensure that you are driving desired behaviours with your CS compensation model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Build Your Compensation Model. While there are a lot of differing opinions and conversations around Customer Success compensation, it’s crucial to ensure that you are driving desired behaviours with your CS compensation model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention.

Retention 52

Retention Metrics Compensation Innovation 52

Totango

OCTOBER 20, 2022

Customer success managers are critical at SaaS companies, where they help deliver results that promote subscription renewals and upsells. They should be comfortable performing sales functions such as encouraging subscription renewals, upselling, and cross-selling. What Makes a Good Customer Success Manager? Time Management.

Sales Hiring 90

Sales Hiring Customer Success Sales Recruiting Technical Review 90

Incredo

NOVEMBER 21, 2019

4) Which compensation structures do SaaS companies usually follow? To give a new [ace to our post, let’s see how our first contributor talks about SaaS affiliate partnerships: Vishal Srivastava Director at Trainedge Consulting “ Affiliate marketing is a great way to amplify your marketing.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

OPEXEngine

DECEMBER 23, 2020

Since the only thing consultants do is implementations, their job title should be “Implementation Consultant“. I remember we were working a deal at a major retailer — call them SeasEdge — against MicroStrategy, a self-funded competitor bootstrapped from a consulting business. MicroStrategy won a $4M retail transformation deal.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

Buffer Resources

FEBRUARY 29, 2024

  Over the past decade, I've immersed myself in mastering the nuances of SEO, initially for my ventures and later extending my expertise to assist friends, family, and clients as a consultant. Furthermore, we offered that if they were not happy with our service, we would fully refund their car rental invoice.

Payment Methods 78

Payment Methods Business Software Review Payment Services 78

Intercom, Inc.

NOVEMBER 7, 2019

So virtual cards to help you buy a new subscription or do a new digital marketing advertising campaign on LinkedIn. Recently, we launched a full invoice management system where you can process an invoice, getting it approved and paid in the same system. You have to make your team structure evolve.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

ChurnZero

OCTOBER 1, 2022

Even though CSQLs have a lower customer acquisition cost, faster rate of return, and high close-rate, says Tony D’Auria, industry principal at Valuize, a customer lifecycle consultancy. Customer Success exists because of the B2B subscription economy. Q: Do you have any credible sources or source data to help develop compensation plans?

Scale 97

Scale Customer Success Revenue Retention 97

ProfitWell

MARCH 3, 2020

Listen wherever you get podcasts: Your top subscription news. Dave Kellogg , the consultant, advisor, and blogger with an expertise on enterprise software startups—author of the cleverly titled Kellblog —recently posted a piece on Coronavirus and its correlation to CEOs everywhere. That’s it for your March 3 episode of Recur Now.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

Baremetrics

MAY 7, 2019

Taking pre-orders from customers , encouraging annual subscriptions , and even offering lifetime deals are just a few ways to make it work as a bootstrapping purist. My company, which I classify as ‘bootstrapped’, has been funded from a combination of my personal severance from my last job, my personal consulting, and customer revenues.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Neil Patel

JANUARY 2, 2021

For this to work well, you’ll need tight integrations between your: Marketing automation tool CRM tool Landing page tool Software trials and accounts Ecommerce accounts Subscription settings Customer support tools Deduplication tools. That’ll easily cost $100K fully loaded with benefits, taxes, and marketing rate compensation.

Scale 145

Scale Marketing Sales Hiring Content Marketing 145

Buffer Resources

JULY 11, 2023

If I used ChatGPT to write an article (not counting access to the web plugin from a Plus subscription), it would only be referencing facts up to September 2021. I didn’t have enough leverage to ask for compensation at that time. These were all achieved while working a nine-to-five.

Payments 68

Payments Social Media Systems Review AI Search 68

OPEXEngine

JUNE 29, 2020

Since these companies aren’t growing quickly, they have to compensate with high cash flow and high EBITDA margins if they want to be seen as attractive. If you need help hitting that magical “40” number, consider consulting with a Virtual CFO from ABEL to learn how to increase your growth rate and/or profit margin.

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

Neil Patel

JANUARY 27, 2021

For instance, Bluehost offers free domains to its users who sign up for its subscription plans. . It’s best to consult with your registrar for more instructions since it varies from one site to another. This means that whenever they fail to meet the promise, they’ll end up compensating you. Do you want even more options?

Technical Review 132

Technical Review Cloud Systems Review Software Review 132

Valuize Consulting

APRIL 8, 2022

At the same time, 80% of your revenue as a recurring revenue organization comes from retention and expansion. In the subscription economy, Customer Success is the economic lifeblood of your organization and should be empowered to focus on their area of responsibility: fostering deep and lasting relationships with customers.

Innovation 52

Innovation Underperforming Technical Team Outsourced Development Compensation 52

Sales Hacker

FEBRUARY 12, 2021

Inventory management capabilities: price, quotes, invoices, purchase orders. Incentive compensation management. Price : For accurate pricing options, schedule a free consultation. Subscription-based sales automation. Extensive customization capabilities (page layouts, buttons, web tabs etc.). Sales forecasting.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

Valuize Consulting

NOVEMBER 9, 2021

On the ground level, another way you get the focus and attention of Sales and CS is aligning your compensation for Sales teams around doing the right thing for the customer. If you’ve got a President of Worldwide Field Operations, it’s much easier to get alignment between the organizations.

VP of Engineering 52

VP of Engineering Technical Advisors Compensation Cloud 52

CustomerSuccessBox

JULY 8, 2020

Customers who can pay for their subscription should be the gold standard in retention as cash is critical now. Also be less worried about the compensation plan and more worried about working with the customers and providing them value. Changing payments plans (annual, quarterly, monthly). Consulting. Discounting.

Retention 52

Retention SaaS Payments Payment Services Payments 52

SmartKarrot

OCTOBER 11, 2022

Suggest compensation plans for CS roles such that they promote upsells/cross sells and reduce churn. Deploying the platform using a consultative approach that assists customers in meeting their strategic goals while simultaneously quickly achieving value.

Customer Success 19

Customer Success Technical Review Systems Review Outsourced Development 19

SmartKarrot

NOVEMBER 2, 2020

The global strategic marketing consulting firm has employees dispersed across the globe. Customer retention in the case of our company is majorly reducing refunds and increasing subscriptions could reflect customer retention.”. Alexandra Cote , Freelance Digital Marketer, and Consultant, Alexandra M.Cote.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. This is a mobile solution for SMB’s to send an invoice and get paid. Are we being compensated appropriately for that value? Learn actionable monetization tips from a Product/Growth operator turned VC.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Incredo

NOVEMBER 1, 2019

From sales & marketing alignment to SaaS salespeople compensation. If you are satisfied with your sales model and need to learn about employee compensation model, just skip the first article. (3 SaaS Sales team compensation . Schedule a free consultation . SaaS Sales team compensation . Did we miss anything?

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Unbounce

JUNE 16, 2020

Affiliates usually receive some kind of compensation (more on this below) for their work. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. In the end, we found a fit with PartnerStack , which meets our needs and understands the subscription-based business model. Reseller Programs.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

OpenView Labs

OCTOBER 6, 2021

Shifting from subscriptions to a new consumption-based pricing model. New Relic is perhaps the first and only public SaaS company that has completely changed from a subscription based pricing model to a usage-based pricing model in the public eye. Introducing a new (and generous) perpetual free pricing tier.

Pricing 81

Pricing Scale Compensation Subscription 81

Neil Patel

DECEMBER 13, 2022

. #4 – Infiniti HR Review — The Best For Strategic Consulting and Risk Management. But where Infiniti HR shines above the crowd is with its consultancy and risk management solutions. For workplace incidents and injuries, Infiniti HR can seamlessly handle the workers’ compensation claims process on your behalf as well.

Outsourcing Services 88

Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88

Chart Mogul

SEPTEMBER 15, 2023

Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger. That is SaaS subscription revenue and the corresponding deferred revenue balance. I’m also a board member of Beek , a B2C subscription audiobook company, and I’ve advised many companies across both models.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Chaotic Flow

APRIL 14, 2015

When I’m not completely absorbed with my agile marketing software startup , I do a bit of SaaS consulting on the side. SaaS colleagues come to me with a wide variety of problems from positioning to sales compensation to churn analysis, but lately I’ve noticed a common theme: poor SaaS customer alignment.

Scale 156

Scale SaaS Churn Compensation 156

Neil Patel

APRIL 6, 2021

This isn’t legal advice, and you should consult an attorney if you have specific questions. Using a real review from a user of their coffee subscription services, this Peet’s Coffee Facebook ad catches your eye with its simplicity and the star bar. It puts a positive review of the subscription service right in front of you.

Advertising 78

Advertising Branding Compensation Subscription 78

Kellblog

MARCH 13, 2020

Back in the pre-subscription era, basically all the revenue — save for a little bit of services and some maintenance that practically renewed itself — came from sales anyway. Then the subscription era came along. The first complication was expansion ARR (annual recurring revenue). All basically the same thing.

VP of Engineering 98

VP of Engineering Customer Success Sales Recruiting Acquisition 98

Sales Hacker

JANUARY 13, 2021

Resell arrangements are usually made with channel partners, consultants, and solution providers. so the periodic payments can be invoiced. With a 2X compensation structure, both the direct and OEM reps get a 10% commission. e.g., Suppose business development is compensated on sales influenced by partners.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Outseta

OCTOBER 12, 2020

But as part of our strategy to bootstrap the business , our entire team began working on Outseta in a part-time capacity while consulting or working on other projects to pay the bills. Bringing it full circle to Outseta, we offer CRM, subscription billing, and help desk products.

Venture Capital 144

Venture Capital Entrepreneurship Scaling SaaS 144

SaaStr

MARCH 12, 2019

We have the subscription revenue. The subscription economy. And the stuff at the top, preparation, domain experience, intelligence, that’s how we’d describe a great consultant or adviser. The last part I want to do is on compensation. Totally changes the game. It’s all about churn and retention.

Scale 210

Scale Sales Hiring Revenue VP of Engineering 210

All that Saas

MAY 1, 2021

Management: manages all the brand’s ambassadors, approves samples, tracks payment, and feedbacks. Supports up to 50,000 verified creators, secure payment, reports, email support, and more. iFluenz provides a free subscription. A starter plan is ideal for small businesses, and solo consultants.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Hull

JANUARY 22, 2019

In short, we observe that Head, Director & VP of Growth titles are becoming more abundant, as are consultants around growth hacking but the "growth hacker" title is fading away. Common ares of ownership we often see include: Payment operations - integration billing, subscription, accounting, and sales opportunity data.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

JULY 1, 2020

I’m looking at it and I’m like, “Who’s got the Wall Street Journal subscription? For us, it’s been, “Migrate things that you have on invoice over to card.” Can we help you understand how to work better as a group with a consultative touch?” Let’s cancel it.

Merchant Services 177

Merchant Services Scale Sales Recruiting Sales 177

SmartKarrot

OCTOBER 13, 2022

20% or more of new revenue for the most profitable subscription businesses comes from repeat customers. Compensation for New ARR/TCV. Businesses could also offer a bonus for any new annual recurring revenue (ARR) or total contract value (TCV) the CSM has generated with their accounts. Sales brain, I suppose.

Customer Success 10

Customer Success Management Revenue Scale 10

Sales Hacker

JUNE 30, 2020

He grew up in South Africa, later qualified as the youngest actuary at the time, which means he’s good at math and built one of that country’s largest healthcare consulting businesses. Is it a software plus consulting? Sam Jacobs: I s it a one time engagement as a subscription? Is it a software?

Underperforming Technical Team 77

Underperforming Technical Team Scale Artificial Intelligence Travel 77