User Pilot

AUGUST 28, 2023

As the number of potential customer communication channels and touchpoints continues to increase, omnichannel communication is a must. In this article, we discuss what omnichannel communication involves, how it can help you deliver seamless experiences, and how to get started implementing it. What is omnichannel communication?

Communication 85

Communication Strategy Social Media Underperforming Technical Team 85

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 82

SaaS Payments Payment Services Payment Methods Payment Solutions 82

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

Communication 95

Communication Onboarding User Experience Retention 95

Payrix

APRIL 17, 2024

Outline the most important messages before you launch so you can be sure to communicate those messages in everything you do. Customize the communications to be sure you’re providing the right messages to the right audience at the right time.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. TL;DR The benefits of SaaS offerings can’t be easily overlooked.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

SaaStr

SEPTEMBER 25, 2023

Greenhouse CMO, Carin Van Vuuren, and VP of Enterprise Revenue, Ankur Passi, share their approach to bridging the communication gap to bring the traditional frenemies together. This is often the result of unclear communication and siloed planning and work practices. Ensure you have executive leadership alignment.

Enterprise 261

Enterprise Marketing Sales SaaS 261

SaaS Metrics

FEBRUARY 24, 2023

In today’s world, video conferencing has become a vital part of communication for businesses, educational institutions, and individuals. Read more The post iMind: Video Conferencing for Effective Communication first appeared on SaaS Metrics. In this article, we will explore its features and what makes it stand out.

Communication 52

Communication Education User Experience Metrics 52

SaaS Metrics

NOVEMBER 11, 2022

The saying “communication is vital” is one that everyone has heard, and it is particularly true in business. Clear and effective corporate communication can make or break a company’s performance, whether you’re a manager transmitting internal objectives to your staff or a virtual receptionist handling clients.

Communication 52

Communication Business Metrics SaaS 52

User Pilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Strategy 94

Strategy SaaS Customer Lifetime Value Education 94

SaaStr

JUNE 29, 2023

SaaS buying has changed. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results.

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VP of Engineering Trends Cybersecurity Sales Hiring 244

SaaStr

MARCH 15, 2024

Let’s talk about Vimeo and what it’s really like to make a large public SaaS company profitable in a short amount of time. “Are app layoffs to save nickels done?” One of the more interesting experiences is Adam is now a major SaaS buyer. He thinks we spend too much on SaaS, and he’s not convinced of the value.

AI Search 229

AI Search SaaS Advertising Sales Hiring 229

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Why is SaaS renewal management important?

SaaS Payments 82

SaaS Payments Retention Payment Services Payment Solutions 82

SaaS Metrics

OCTOBER 24, 2022

In today’s information-driven world, good communication is crucial for a business to function. Corporate communication and public relations are crucial to a company’s survival on this front. The post Corporate Communication vs. Public Relations: How Are They Different? first appeared on SaaS Metrics.

Communication 52

Communication Metrics SaaS Management 52

SaaStr

MARCH 20, 2024

At SaaStr Miami, former Founder’s Fund Partner and CRO of Brex Sam Blond — host of the SaaStr CRO Confidential Podcast — sat down with SaaStr CEO and founder Jason Lemkin for a fireside chat about finding success as a SaaS company in 2024. Sam just finished 18 months at Founders Fund after joining in mid-to-late 2022.

Sales Hiring 259

Sales Hiring Sales Recruiting Scale Headcount 259

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Key Takeaway The achievement of any SaaS organization is dependent on its capacity to form significant connections with customers. And it worked!” Dines shares.

Scale 209

Scale Artificial Intelligence Technical Review Software Review 209

User Pilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

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SaaS Interviewing User Experience Onboarding 100

SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. That many of the standard assumptions and ways of doing SaaS will change a lot. He believes we’re rapidly approaching that new world where anyone can build a great SaaS product. What does that mean?

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Generative AI AWS AI Artificial Intelligence 253

SaaStr

SEPTEMBER 18, 2023

If you haven’t read it yet, head on over to Part 1 of Ask Me Anything with SaaStr founder and CEO Jason Lemkin to learn about sales in SaaS, how to create great SDRs and AEs, developing an impactful content strategy, and potential SaaS trends for the next 12-18 months. How can you stand out as an emerging vendor in SaaS?

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Sales Hiring SaaS Banking AI 235

SaaStr

JANUARY 24, 2021

2021 will be the year SaaS sales evolves the most since the Appexchange ecosystem started to take off ~15 years ago, which spawned the entire notion of a true sales app stack. Almost every SaaS VP of Sales and CRO I’ve talked to in the past few months isn’t going back. What’s the change? The permanent move to distributed sales teams.

Sales Recruiting 350

Sales Recruiting Scale Technical Review Sales 350

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? She watched the SaaS and Cloud wave ride and thought there’d be a huge pullback in markets this year. We care about: Speed Cost Quality If you’re talking to customers, you want any communications to be highly accurate.

AI 258

AI Generative AI Venture Capital SaaS 258

Incredo

JANUARY 21, 2020

Conversational marketing has conquered the SaaS industry long ago. What is making conversational marketing a success? Businesses are still using email marketing, social media marketing, even PPC ads for their SaaS. We even have separate posts on SaaS sales funnel , SaaS lead nurturing , and Facebook ads strategy.

Marketing 313

Marketing SaaS Social Media Customer Support 313

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Only SaaS companies that take the step to offer seamless integrated payment processing on their platforms will retain the loyalty of their customers and gain an advantage over their competitors.

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

ChurnZero

OCTOBER 14, 2022

Sooner or later, if you’re in Customer Success at a growing SaaS company, you’ll need to undergo a book shift. While every company is different, the SaaS business lifecycle follows a pattern. The benefits to our team and our customers would be huge—but the project’s success would depend on how well we communicated them.

Communication 52

Communication SMB Compensation Scaling 52

How To Buy Saas

APRIL 29, 2024

Well, that’s where accounting SaaS comes to the rescue. In this article, we’ll explore 12 ways in which accounting SaaS can help your business avoid a boatload of tax penalties while maintaining its accounting ethics. What Is an Accounting SaaS? 12 Ways Accounting SaaS Streamlines Tax Preparation for Businesses 1.

SaaS Payments 52

SaaS Payments Payment Services Payments Payment Solutions 52

User Pilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. More users are adopting micro-SaaS products for the specialized value and low cost that they offer. User behavior is primarily focused on SaaS platforms and how users leverage them. 82% of SaaS users rate instant responses as important or very important.

SaaS Payments 94

SaaS Payments Trends Payment Solutions Payment Methods 94

CustomerSuccessBox

JUNE 10, 2022

This is why cross functional communication is important in any SaaS business. ?What What is cross functional communication? Of course, if it has been running for so long, the cross-functional communication is doing great! Challenges in cross functional communication faced by a remote team. Gap in communication.

Communication 52

Communication Customer Success Technical Review Systems Review 52

Scytale

MARCH 5, 2024

For SaaS companies, it’s hard not to hear the word ‘audit’, without your heart skipping a beat or two. Your auditor understands how to work with SaaS companies and cloud-native environments, delivering the highest quality audits at the pace of your business. Let’s just be honest: audits are annoying.

compliance 111

compliance SaaS Cloud Communication 111

SaaStr

MAY 19, 2020

Luckily, there is also no shortage of SaaS innovators in the digital health space, dedicated to “curing” the healthcare industry. Organizing health records and patient data are just some of the hugely important tasks that SaaS companies have set their problem-solving sights on. Good communication is crucial for good healthcare.

Artificial Intelligence 294

Artificial Intelligence Machine Learning Healthcare Technical Review 294

Tom Tunguz

APRIL 16, 2014

Tien Tzuo, the founder and CEO of Zuora* and former CSO/CMO at Salesforce, knows SaaS businesses better than most. Because SaaS companies can forecast the revenue from existing customers with great accuracy, these businesses can make deeper and longer term investments than transactional businesses.

Communication 100

Communication Business SaaS Forecasting 100

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. To see how Userpilot could replace Intercom, book the demo!

Social Media 81

Social Media SaaS Marketplace as a Service Communication 81

How To Buy Saas

APRIL 29, 2024

Software as a Service (SaaS) solutions are becoming increasingly popular among businesses as a means of streamlining operations and increasing productivity. To ensure a smooth integration of software as a service (SaaS) solutions with preexisting systems, we will discuss eight different strategies in this post.

Systems Review 52

Systems Review Software Review Cloud Software 52

User Pilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This enables SaaS teams to adjust strategies promptly for optimal performance. How to implement AI to build better products.

AI 69

AI Artificial Intelligence SaaS Generative AI 69

BetterCloud

APRIL 25, 2024

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. Let’s break down smart SaaS budgeting, so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things you’ll discover when you take an inventory of your SaaS spend.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Sage Intacct

JUNE 16, 2022

When it comes to being an effective and efficient SaaS CFO, a fintech automation tool can be one of your best friends. Your company probably uses a communication tool like Slack or Microsoft Teams, right? It enables people to stay organized and accomplish more in smaller increments of time.

Finance 118

Finance SaaS Metrics Communication 118

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. By partnering with a trusted SaaS billing platform. In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88