Neil Patel

SEPTEMBER 6, 2021

Consumer marketplaces are essential to connecting businesses with consumers looking for services. That is where B2C niche marketplaces can help. Niche marketplaces allow businesses to leverage the power and branding of larger platforms to reach their target audiences. What Are B2C Niche Marketplaces?

Marketplace as a Service

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform enables the two sides to better communicate via social media and messaging. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems.

SaaS Payments

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC. Overall NPS score.

Communication

SaaStr

MARCH 17, 2020

Here’s a quick recap of each company’s announcements from the virtual event: 1. The company also announced the “Zendesk for Startups Program” which offers qualified startups free access to Zendesk Support Suite for six months, online office hours, and access to partner and community resources, content and events. Blissfully .

Sales Hiring

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. GDPR makes organizations accountable for data breaches caused by third-party service providers.

Underperforming Technical Team

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. In other words, companies need to sell a vision – not a product. GET 20% OFF!

Sales Hiring

Chargify

AUGUST 17, 2020

Until recently, only industry titans like Microsoft, Amazon, and Google could successfully and effectively harness continuous, real-time data use statistics to fuel events-based billing models. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model

Neil Patel

NOVEMBER 9, 2021

Do you sponsor livestreaming events? Brands looking to tap into new audiences should consider sponsoring livestreaming events. Many social media and gaming platforms offer livestreaming as a service. You can use online marketplace tools such as Instreamly, Wehype, Game Influencer, and more to find the perfect influencer.

Social Media

User Pilot

AUGUST 18, 2024

Event tracking : With Userpilot, you can track various in-app interactions such as clicks, hovers, and form infills. And the best part is you don’t even have to make any effort, Userpilot automatically records all events from the day it’s installed. Autocaptured events. AI writing assistant in Userpilot. Source: ClickUp.

Scale

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale

Sales Hacker

SEPTEMBER 2, 2020

PipelineEquity generates a large number of their leads by speaking at events and writing for outlets like Forbes. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. DirectIQ drives traffic via Shopify marketplaces and the Google Apps marketplace.

Scale

Sales Hacker

JANUARY 23, 2019

When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s how it broke down: Marketing took on the work (and responsibility for) buyer personas, lead quality, and better positioning of Sales teams in the marketplace. Not the message, I am sure, they were meaning to send.

Strategy

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. It had become quite complex.

Scale

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media

Neil Patel

MAY 20, 2021

The addition of shopping features such as Facebook Marketplace can also be leveraged by businesses to improve online conversions. Your business page also helps you build an online community and better service your customers. Hours of operation: The hours you are open for business or available for customer communications.

Business

User Pilot

AUGUST 12, 2024

Until recently, this involved tagging features and creating events to track. However, with the new Autocapture feature, all user events are logged automatically to ensure you don’t miss any important data. Behavioral segmentation (monitoring data usage patterns and service preferences). Userpilot autocapture.

Marketplace as a Service

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. We’ve got to rethink our channels for employee communications and feedback. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. How do we go to market?

Sales Hiring

User Pilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. Provides interactive onboarding experiences and in-app communication. AI-driven customer service platform with centralized inbox and ticketing. No-code tool for event tracking, reports, and custom dashboards. In-app communication.

Software Review

User Pilot

JULY 9, 2024

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Nextiva : Best customer experience software for unified communications. Zendesk : Best for scalable customer support and service management across multiple channels. This ensures timely customer communication and proactive support.

Software Review

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review

Sales Hacker

APRIL 1, 2021

Markets most negatively impacted by the black swan event could no longer be viable if the crisis inhibits stability. McKinsey notes that B2B decision-makers are pushing to e-commerce and e-commerce-like sales cycles, and up to 80% prefer either digital self-service tools or to contact teams remotely.

Outsourcing Services

FastSpring

APRIL 13, 2023

For instance, Dopple is now in the early stages of exploring how customers can use the platform to enhance physical retail or live event activations. But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate.

Payment Methods

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering

User Pilot

JULY 23, 2024

It helps you think creatively and reimagine existing products and services. They saw a spike in interest from attendees of a local conference, so they iterated the product as demand grew to build a marketplace based on user needs. This may entail an announcement, an event, or plans for distribution. Airbnb’s MVP example.

Development

Neil Patel

APRIL 20, 2021

Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. That’s not the case.

Sales

Baremetrics

SEPTEMBER 16, 2021

Communicate with Your Audience on Social Media Conclusion. LTV, or CLV, is the predicted amount a customer will spend on your product or service while they’re your customer. Suppose a person subscribed to your service. Connect Push Notifications Push notifications are pop-ups on the device screen about important events.

Business

Neil Patel

MARCH 4, 2023

Given the global nature of Airbnb’s services, communication is essential amongst hosts and guests. Today, Airbnb partners with local organizations in different markets to enhance user experience and strives to meet every market’s needs as an online marketplace. You may be wondering, “What type of content can I localize?”

Strategy

Payrix

FEBRUARY 4, 2025

They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments. Chargeback reduction service Screens presentments and chargebacks and returns certain invalid items to the acquirer or issuer, as appropriate.

Payment Services

Unbounce

SEPTEMBER 16, 2021

They’re shown based on specific audience targeting criteria such as demographics, interests, or retargeting events and show up in images and video. As the name implies, purchase intent is when a consumer shows signs of being ready to buy a product or service. Those CTAs don’t communicate value from a user perspective.

Payment Methods

User Pilot

OCTOBER 31, 2022

Another impressive dimension of Userpilot’s software is event tracking and feature tagging. You can easily create and track combinations of distinct in-app events (including subtle actions like hovers or forms, not just clicks). Target user segments. Growth insights. The more data, the better your product decisions.

Onboarding

Totango

APRIL 24, 2020

Your existing communication cadence is not direct or frequent enough. Your existing communication cadence is not direct or frequent enough. . Having a cadence of regular communication is key to supporting customers and making sure they don’t feel alone. Any and all engagement playbooks need to be re-tuned.

Customer Success