SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 161

New CTO Sales Hiring B2C CTO Hire 161

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

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VP of Engineering Part-Time CTO New CTO CTO 126

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

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Fractional CTO CTO Hire Part-Time CTO CTO 52

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Communication. Communication is at the heart of e-commerce and community.” – Meg Whitman, President, and CEO of Hewlett-Packard. Communication is a two-way street.

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Payment Methods Underperforming Technical Team New CTO Payment Services 148

Scytale

DECEMBER 10, 2024

Yaron Lavi CTO at Deel Book a Demo Key Components of SOC 2 Policies SOC 2 policies are your rules of the road for handling data responsibly, ensuring your operations align with the relevant Trust Services Criteria (TSC) while keeping your business secure and your customers happy.

Technical Review 52

Technical Review Software Review Systems Review compliance 52

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. As co-founder and CEO of Wayve , he is transforming transportation with AV2.0, Backed by 1.93

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStr

JULY 10, 2021

When we started the insurance business and we thought about developing the insurance business, we had a bunch of natural athletes, people who were super, super smart, who could research anything. Our company, we basically unified communications in the cloud. There needs to be a lot of communication with the employees.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

The Angel VC

FEBRUARY 29, 2012

If I think about the founders of "my" SaaS startups, these are the three qualities that all of them have – in addition to a huge amount of intelligence, motivation and commitment, which allows them to quickly acquire new skills as the company grows. The second best option is two, and the third best option is one, four or five.

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

Intercom, Inc.

APRIL 19, 2018

If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources. Ciaran, our CTO , came up with this magical line. We have a team dedicated to continuous delivery and developer productivity.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

APRIL 4, 2019

And that ultimately is what led us to become a Google Cloud customer, but what we saw is that it was speed, it was scalability, it was security, reliability, but also on the development side: Who was gonna take us faster to market from a development perspective when we made our selection to ultimately pick a cloud provider.

Cloud 171

Cloud Scale Trends Artificial Intelligence 171

FastSpring

FEBRUARY 6, 2025

If you have the CEO, CTO, some executive chat through, here’s the big picture of the company. Why are you looking for a new job? Let’s find a new shirt. Lizzie Mintus (07:58) Yes. Yeah, it happens all the time because the small company cares about you, David, as a person. Here’s your impact.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. I don’t believe any of that, in large part because I have to develop software for this stuff.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Intercom is no exception.

Data 118

Data CTO Hire Technical Review Scale 118

Outseta

MARCH 21, 2018

The real estate tech start-ups listed below range from companies that are still developing their products to venture-backed businesses that have already found significant traction and revenue. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Intercom, Inc.

NOVEMBER 24, 2020

Through internal conversation reviews, agents can consistently learn and develop to ensure they’re providing the best service possible in every customer conversation. “As As a conversation review tool, Klaus is empowering support teams to measure the quality of the customer support they’re providing across the board.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But keeping what you’ve got is as important as bringing in new customers.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

User Pilot

AUGUST 17, 2024

He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech. The idea was simple: use empirical evidence to develop products iteratively in small increments.

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Underperforming Technical Team AI Technical Review CTO Coach 104

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Tom Tunguz

OCTOBER 24, 2021

Good morning, afternoon, and evening Redpoint community. Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. What kinds of communication? I’m Travis Bryant.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

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Pricing SaaS Payments Payments SaaS 135

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. What is DevOps and how can it benefit legacy businesses?

CTO Hire 52

CTO Hire New CTO CTO Business 52

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Natalia Luneva

APRIL 30, 2021

If you are still unsure about the value of community marketing or are just about to launch yours, keep reading. . SaaS Community Marketing: 11 stories from software companies. Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1

Marketing 98

Marketing Social Media SaaS New CTO 98

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. I’ll do a comparison.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! I’ll do whatever it takes.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: I think that you really need to communicate well before you hire those people.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. The stingy gatekeeper won’t let me talk to the CTO.

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Underperforming Technical Team Sales CTO Coach New CTO 99

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same. Chief Performance Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Audacix

JANUARY 1, 2019

Then, agree on how they will communicate and share information and learnings to transform your culture to one that aligns to DevOps principles. Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. Over time, my personal mission began to develop and I became really passionate about helping the world feel heard.

Engineering 52

Engineering DevOps as a Service New CTO CTO Coach 52

SaaStr

APRIL 16, 2019

The catch was he had just moved his family four kids to New York city. We had no New York city presence. Our entire company is in Raleigh, our entire development team is in Raleigh, entire product management team is there, I’m there. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 165

CTO Hire Travel Underperforming Technical Team CTO Coach 165

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. Here are 10 lessons we extracted from them.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Valerian Tech

JANUARY 22, 2024

It turns the wheels of development, pushing boundaries and redefining what's possible. By thinking outside the box, technologists can develop solutions that are not only effective but also sustainable and scalable. Innovations lead to new products and services, creating jobs and opening markets.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

Andreessen Horowitz

MARCH 20, 2024

In the same way that globalization can be a substitute for automation, social networking is, you know, like letting people access everyone else in the world for entertainment, for fun, for communication, for whatever you want to do. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product.

AI Search 143

AI Search AI Artificial Intelligence Scale 143