SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. You still have to understand — and communicate — the competitive landscape better than anyone. Add a layer.

Part-Time VPE 278

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 278

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Underperforming Technical Team 192

Underperforming Technical Team Outsourced Development Development Part-Time VPE 192

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Communication. Communication is at the heart of e-commerce and community.” – Meg Whitman, President, and CEO of Hewlett-Packard. Communication is a two-way street.

Payment Methods 147

Payment Methods Underperforming Technical Team New CTO Payment Services 147

Frontegg

JANUARY 27, 2022

Webhooks are simplifying the way applications communicate with one another. One such example is automatically shooting up an onboarding video for new customers. But the good news is that all cross-department actions can be automated with Webhooks. Let’s learn more about the role Webhooks are playing in the PLG era.

New CTO 98

New CTO SaaS Payment Features CTO 98

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. Costs can quickly increase, new attack vectors can open up, and confidential data can become more exposed.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops. Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Andreessen Horowitz

DECEMBER 4, 2023

And, especially when you’re considering integrating a new technology platform into your business—like AI today, or cloud a decade ago—how do you invest in innovation without losing control of your runway and budget? In typical market conditions, new customers may be clamoring for new features.

Underperforming Technical Team 121

Underperforming Technical Team Benchmarks CTO Hire New CTO 121

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 270

New CTO Scale Sales Hiring AWS 270

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-. And the best CTO I know in the world is the CEO. Jason Lemkin: Our base.

Outsourcing Services 199

Outsourcing Services Banking CTO Hire New CTO 199

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Evolving security landscape.

Data 118

Data compliance Technical Review CTO Hire 118

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 90

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 90

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. Rewrite the blog post until you have something you’d be happy publishing.

AWS 189

AWS New CTO Scale CTO 189

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Kathleen Ting studied at Cornell University before joining the financial service provider BlackRock in New York as Global Consulting Relations Analyst. Jessie Lam. Kathleen Ting. Anita Varshney.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

Outseta

MARCH 21, 2018

Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants. Team: Co-founders Joe DiNardi-Mack (CEO), Joseph Haddad (CTO), & Chris Finn (COO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co Team: Founder Tyler Cubell.

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

TechEmpower SaaS

SEPTEMBER 25, 2023

I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? The team’s technical skills are solid, but they’re undermined by poor communication, especially around requirements and expectations. Lack of communication between developers. It’s a good question.

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

Intercom, Inc.

NOVEMBER 24, 2020

The team is also leveraging these messages to implement a feedback loop, regularly sending out NPS surveys to capture customer sentiment and ensure that customer feedback is frequently collected and communicated back into the company. Fostering a culture of being quick to respond.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Audacix

JULY 18, 2022

Here are mine: Maximize collaboration and communication between developers and system operators. To incite this revolution in your own organisation you need to help your people work out how they can collaborate and communicate better. State Of DevOps Report 2018 Communication is the key to solving most business challenges.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaSHolic

MAY 5, 2023

The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3. O post Web Summit Rio 2023: Summary of days 2, 3, 4.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Neil Patel

AUGUST 23, 2021

His communication style is one of the keys to his success. Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm. How can I find new marketing Instagram accounts to follow? Niche: Market research. Handle: @kim_larry. Follower Count: 45.5k. Niche: Automation.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

Unbounce

MAY 19, 2020

If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. Communicating Empathy on Your Landing Pages. In this case, Slack added real images of humans communicating and using the platform. Communicating with Empathy Can Be Easy.

New CTO 145

New CTO Branding CTO Social Media 145

BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. And as you probably know, the constant onslaught of new data protection laws make it really difficult to secure your SaaS apps and stay compliant. Managing all Slack workspaces across your organization centrally.

New CTO 52

New CTO CTO compliance Communication 52

Audacix

JANUARY 1, 2019

Then, agree on how they will communicate and share information and learnings to transform your culture to one that aligns to DevOps principles. State Of DevOps Report 2018 Communication is the key to solving most business challenges. So it will not surprise you to learn that sharing and communication is a "key pillar" of DevOps.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

Natalia Luneva

APRIL 30, 2021

If you are still unsure about the value of community marketing or are just about to launch yours, keep reading. . SaaS Community Marketing: 11 stories from software companies. Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1

Marketing 98

Marketing Social Media SaaS New CTO 98

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. I mean, you look around, process is broken, communication is broken. They need to know what is it to be a member of this community. Sam Taylor: And so, I met Bret.

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. Other chapters focus on risk, including evaluating the risk of entering new markets, of changing corporate culture and attitudes, and of changing CEOs. and building a startup.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 171

Cloud Scale Trends Machine Learning 171

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

MAY 8, 2019

Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

CTO Coach 29

CTO Coach New CTO CTO Web Development 29

SmartKarrot

APRIL 12, 2022

As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. All thanks to the new people and newer titles emerging in the C-Suite. Chief Inclusion Officer.

New CTO 10

New CTO Finance CTO User Experience 10

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Cross-sell and upsell the products to drive customer growth.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Here are 10 lessons we extracted from them. Sebastian Lambert, picked this key lesson from Kieran Flanagan.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

APRIL 19, 2018

If we are actually trying to win our market and be the absolute best customer communications company, we need to make exquisitely good use of our precious engineering resources. Ciaran, our CTO , came up with this magical line. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Casey Accidental

JUNE 26, 2018

Engineering, being the largest and oldest function in technology companies, now has a well defined individual contributor and manager career path all the way up to VP Engineering and CTO. I define the role of an analyst as someone who uses data to help identify and communicate business opportunities, and drive decisions for teams.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! I’ll do whatever it takes.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

SEPTEMBER 26, 2019

I don’t we can communicate that. For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. What’s your ACV today?

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141