Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Risk, security, and compliance management: A fractional CTO is responsible for managing risk, security, and compliance issues related to the company's technology systems and data.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Scytale

OCTOBER 9, 2023

Trends in B2B Compliance Overcoming Key Challenges and the Era of Automation GET THE FULL REPORT NOW Top CISOs in the UK Shaun Van Niekerk A professional with over 25 years of rich experience in IT and Cybersecurity. They communicate security’s significance to stakeholders, employees, and customers.

Technical Advisors 52

Technical Advisors Cybersecurity CTO Scale 52

Scytale

DECEMBER 5, 2023

It’s a powerful way of communicating exactly how seriously you take information security while giving the peace of mind that you’ve taken effective measures to protect customer data and prevent breaches, data leaks and other data security mishaps that could wreck your reputation. Becoming SOC 2 compliant is a good business decision.

compliance 52

compliance Scale Software Review Technical Review 52

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Especially financial leadership. Meanwhile, some companies might need one to improve their ability to prove compliance. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

OpenView Labs

JULY 13, 2020

Usual suspects are things like SalesOps, HR, recruiting, legal, FP&A, security/compliance. Founders and startup leadership teams are scrappy, frugal and versatile. Then communicate and take action. When you start a new role in a new organization, particularly in a leadership position, you have to earn respect.

Leadership 52

Leadership Interviewing Education compliance 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Climbing the leadership ladder.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaSOptics

JANUARY 20, 2022

Less work plus open communication equals higher morale for everyone involved. Companies with less than $30MM in revenue typically leave the responsibility of compensation planning to Sales leadership (73%). ASC-606 Compliance in Compensation Planning. Expense Recognition and ASC-606. We have everything you need to get started:

Compensation 77

Compensation Scale compliance Forecasting 77

BetterCloud

JANUARY 24, 2020

You should be sure your company’s leadership knows these details so you can ensure CCPA compliance. You must keep all HR files and information secure , but they do not need access to it in order to opt out of company communications and the like. Not all B2B communications are excluded. What does that mean for you?

Systems Review 75

Systems Review Technical Review Government B2B 75

SmartKarrot

DECEMBER 13, 2022

Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Apply here: [link].

Customer Success 19

Customer Success Scale Sales Hiring Customer Lifetime Value 19

Valuize Consulting

JULY 15, 2021

My first job ever was at Canadian Tire while I was in high school but my first official job in product ownership was with a global compliance company. Product brings these pieces together to create an accurate picture of the customer that can be communicated to the entire organization. How did you get started as a Product Owner? “My

Technology 52

Technology Customer Success Interviewing Scale 52

SmartKarrot

FEBRUARY 21, 2023

Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Sales Hacker

SEPTEMBER 11, 2020

Security/Compliance: Early-stage startups are likely not going to be SOC certified. Be aware that it might not check all the boxes from a compliance/security standpoint. Additional growth signals to look out for: Recent leadership hires. So be aware that goals and KPIs may drastically change. Website traffic increases.

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

SmartKarrot

NOVEMBER 30, 2023

Pragya’s wealth of experience in customer-facing roles and her current leadership in the realm of customer success provided invaluable insights into the strategies and nuances of building a robust account risk management playbook. One common challenge is the transition of key decision-makers during the sales process.

Management 10

Management compliance Technical Review Business Model 10

SaaStr

NOVEMBER 28, 2019

It was initially compliance focus. Look, this is not just about compliance, it’s about every vertical. And then the value proposition changes because it’s not about regulatory and compliance, it’s all about now is AI and machine learning and analytics and so on. And again, we had to prove that with the data.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SmartKarrot

NOVEMBER 22, 2022

Be the voice of your team to other departments and leadership – escalate issues that impact the customers or inhibit the employee’s ability to succeed. You will partner with leadership across sales, ops and account management to ensure governance and standard best practices are not only in place but followed. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. I’m sure you see this in your world as a VC, and these products are there to help people communicate and feel connected.

VP of Engineering 230

VP of Engineering Software Review Technical Review Underperforming Technical Team 230

OpenView Labs

JUNE 15, 2020

Follow these tips below to improve communication, increase productivity and collaboration, and help your team feel more supported. Your goal is to stimulate open communication. A daily standup creates a culture of community, accountability and collaboration. Slack for team communication. Communication is key.

Scale 54

Scale Sales Hiring Sales Communication 54

SmartKarrot

JANUARY 20, 2023

Manage complex cases on compliance, payroll, invoicing, account setups, etc. Take a step back to analyze user expectations and communicate them in a structured way to the product team and prioritize future functionalities. Collaborate with Sales leadership to drive high retention rates and growth.

Customer Success 19

Customer Success Outsourced Development Payment Features Government 19

SaaStr

OCTOBER 15, 2019

We really took a pipeline approach prior to deciding to move up market where we would tailor our communication to the various stages of the buying funnel, the traditional funnel. So we sell to the environmental department and usually the buyer that we’re talking to might have a title of director of environmental compliance.

Underperforming Technical Team 150

Underperforming Technical Team Sales Hiring compliance SMB 150

SmartKarrot

NOVEMBER 14, 2022

Role: Customer Success Lead Location: Melbourne, Victoria, Australia (Hybrid) Organization: Zeller As a Customer Success Lead, you will be managing individual contributors and team leads, with a focus on skills, culture, scalability and leadership by example. Apply here: [link].

Customer Success 19

Customer Success Merchant Services Scale Sales Hiring 19

Sales Hacker

DECEMBER 12, 2018

To do this you need to “get a seat at the table” for the business strategy conversations so at least you can communicate the power of sales enablement beyond the onboarding/sales training zone. Sales training is ideally suited for onboarding new hires and getting them up to speed on mandated company compliance or product knowledge.

Sales Enablement 77

Sales Enablement Sales Hiring Sales Onboarding 77

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. If you find that 50% of customers are poor fits, then there is a systemic issue and you need to get leadership to address that. Start to track it. But two, what you’re assigning them.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

SmartKarrot

NOVEMBER 29, 2021

Guide customers on non-technical issues such as data security and governance, compliance, and contracting. Forecast accurately and communicate clearly to senior leadership. Provide professional services that go beyond standard support.

Customer Success 19

Customer Success Sales Hiring Technical Review SMB 19

SaaStr

MARCH 26, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

MARCH 7, 2024

Take the time to select a few of these virtual events to participate in this year: Women of Risk & Compliance: Leading & Learning One Step at a Time March 7, 2024 – Virtual, United States 2024 International Women’s Day virtual conference March 8, 2024 – Virtual, United States Own Your Power: Women in leadership a communication (..)

Systems Review 158

Systems Review compliance Finance Leadership 158

SmartKarrot

JULY 13, 2021

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Understands company capabilities and service, and effectively communicates all offerings to the client.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

SmartKarrot

DECEMBER 21, 2020

Partner with product and engineering to advise on valuable product feedback and proactively communicate product updates and releases to customers. Identify and implement frameworks and programs that will develop support leadership and support engineering talent to be the best they can be. Communicate product roadmap to customers.

Customer Success 10

Customer Success Scale Leadership SMB 10

Scytale

FEBRUARY 28, 2024

The SOC 2 Bible Everything you need to know about compliance Download the Whitepaper Let’s take a look at a few of the big pitfalls that businesses often fall into when rolling out SOC 2, so you can be clear on what to avoid. Leadership is fully committed to SOC 2 implementation. Yes, you need to get leadership actively involved.

compliance 52

compliance Technical Review Leadership Technology 52

Audacix

AUGUST 11, 2023

While there are many aspects of the Bill that are yet to be finalised, what we do know is that companies who leave it until the last minute to begin their compliance journey will invariably fail in their efforts. Overall the bill expands compliance requirements for information security teams around personal data protection.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

SaaStr

MARCH 18, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Old-school communication tools haven’t gone out of style, in fact they’re you’re most powerful resource. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling. Steal Like an Artist.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

JUNE 30, 2022

There might appear to be compliance at first, but it’s short-lived and surface-level. As a growth marketing agency , Iron Horse works closely with marketing and sales organization leadership. Communicate the vision for the change clearly and often. Identify and communicate clear metrics for ABM adoption.

Management 100

Management Marketing Sales Leadership 100

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. I know how to do that.

Scale 285

Scale Underperforming Technical Team Engineering Wireless 285

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. I am pleased to see her take on an expanded leadership position of Chief Customer Officer.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Leverage document templates to speed-up creation and increase brand compliance. Executive Leadership – 43%. Treat deals as dynamic. Finance – 38%.

Technical Review 230

Technical Review Marketplace as a Service Software Review Construction 230

SaaStr

AUGUST 8, 2023

The Accounting Team Responsibilities: Financial recording and reporting Compliance, Audits Accounts Payable/Accounts Receivable Tax, Treasury Your accounting team makes sure every financial transaction is recorded correctly and categorized. Accountants are responsible for ensuring the company has clean financial statements and data.

Scale 165

Scale Finance Outsourcing Services Sales Recruiting 165

BetterCloud

APRIL 25, 2024

Here are a few ways you can eliminate duplicate software: Monitor which software solutions do the same thing Check if different departments use similar products Communicate across teams and offices Find underused software solutions Eliminating duplicate services saves you money and frees up spend for new robust solutions.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52