SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. The past twelve months have been relatively turbulent for Cloud founders. What does this mean for Cloud companies? What does this mean for Cloud companies?

Cloud 311

Cloud Payments Software Review Payment Solutions 311

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

MARCH 18, 2025

” – Colin Jones, CRO Emeritus at Wiz You may have seen the news that Google is making its biggest acquisition — by far — of Cloud and SaaS security leader Wiz for a stunning $32 Billion (!). In the end, we had roughly 4.” And it’s even more impressive than that. As it’s just 5 years after founding.

Scale 189

Scale Sales Hiring Scaling Headcount 189

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

SEPTEMBER 22, 2020

We recently brought together Denise Persson, CMO @ Snowflake , Emil Eifrem, CEO @ Neo4j , and Spencer Kimball, CEO & Co-founder @ Cockroach Labs, to discuss the future of data infrastructure in the Cloud. So how do we change our businesses by fundamentally exploiting the benefits of the cloud? #1

Technical Review 321

Technical Review Data Artificial Intelligence Machine Learning 321

Clouded Judgement

FEBRUARY 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. When it does, the outcome will be a shrinking economy due to a big drop-off in demand across the board. Let’s use an example in tech. Subscribe now Share Clouded Judgement Leave a comment Follow along to stay up to date!

Cloud 273

Cloud Software Review Technical Review Systems Review 273

SaaStr

MAY 23, 2024

Coming from a more technical background, I do like technology driven service businesses and technical infrastructure, and have a keen eye on fintech/crypto, as well as AI driven SaaS platforms and productivity tools. DigitalOcean’s value peaked at $15 billion. The ticker symbol is DOCN.

Technical Review 299

Technical Review Management Investment AI 299

SaaStr

JANUARY 11, 2024

Because company data now lives in a constellation of cloud applications, this data is not readily accessible for data scientists or analysts, nor is it easily presentable in critical business applications used for decision-making. We co-led a $5.2M what would you do with a clean start? what would you do with a clean start?

Technical Review 306

Technical Review Scale Management Sales Hiring 306

SaaStr

FEBRUARY 12, 2019

Take IBM’s recent purchase of RedHat to accelerate hybrid cloud adoption, or Salesforce’s acquisition of Mulesoft to coordinate, unlock, and integrate customer data better than any competitor. What I’ve learned is that true due diligence requires more than a scan through boxes of contracts and reviewing the balance sheet.

Acquisition 218

Acquisition Technical Review Artificial Intelligence Machine Learning 218

SaaStr

APRIL 3, 2024

The three co-founders were gathering data in hot storage to respond more effectively to instances with the benefit of historical and technical context. That’s where true automation will be, in the disruptive work that people are freed up and enabled to do and do more effectively and quickly due to having the assistance and rich context.

Generative AI 304

Generative AI AI Technical Review Software Review 304

SaaStr

DECEMBER 25, 2020

Things start off looking bleak, with SaaStr Annual 2020 the first big tech event to be postponed due to Covid. And then we all plunged into what looked like a big tech recession — at first. The Cloud picked itself up, and accelerated 6+ years into the future. Well 2020 was certainly an interesting year for SaaStr.

Technical Review 306

Technical Review Cloud Enterprise Engineering 306

SaaStr

OCTOBER 2, 2024

So the growth rates of Cloud infrastructure leaders have been all over the place. Billion in ARR GitLab is growing 30% at $730m ARR Microsoft Azure, Google Cloud are on fire, fueled by AI But others are seeing more headwinds due to downturns in the “B2B2B” segment of tech. Cloudflare is growing 30% at $1.6

Azure 281

Azure Technical Review Scale AI 281

SaaStr

MAY 4, 2021

While we all saw Zoom and Shopify explode during Covid, Cloud call centers boomed just as much. Pre-Cloud systems, really. Sometimes, when you are, you’ll have to rebuild all your technology, and that’s painful. Overnight, 1000s of call center agents needed to work from home. at $550m ARR. Never quit.

Systems Review 345

Systems Review Technical Review Software Review Cloud 345

Sales Hacker

NOVEMBER 29, 2024

HG Insights has been writing market reports for years as the pioneer of tech adoption and market insights and is trusted by GTM leaders at the likes of Snowflake Five9 and Google Cloud to improve GTM efficiency. Constantly leveraging our GTM LP community network to diligence new businesses and verticals better.

Investment 113

Investment Technical Review Development Team Review Scale 113

Intercom, Inc.

APRIL 13, 2021

You can watch a video of that talk below, or read on to learn how we built our Elasticsearch cloud on AWS. So we decided to do something contrary to our engineering principles – run our search infrastructure ourselves on Elastic Compute Cloud hosts, or EC2 as it’s known. Core part of Intercom. persistent": {.

AWS 249

AWS Cloud Software Review Systems Review 249

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack.

Sales Hiring 325

Sales Hiring Scale Technical Review Marketplace as a Service 325

FastSpring

OCTOBER 16, 2024

In some regions (such as Latin America), this means as much as a 20%-30% differential in approval rates due to the relatively low prevalence of “international credit cards” (i.e., That’s because a merchant of record becomes the entity that is technically selling the product. Higher approval rates due to local acquiring.

Merchant Services 159

Merchant Services Payment Services Payment Methods Outsourcing Services 159

Clouded Judgement

JULY 26, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. If we rewind the clock back to the cloud buildout, the competition between the 3 main players has lead to numerous price changes. Subscribe now Share Clouded Judgement Leave a comment Follow along to stay up to date! Meta released Llama 3.1.

Cloud 144

Cloud Technical Review Artificial Intelligence Software Review 144

SaaStr

JANUARY 17, 2024

Smartsheet like most other SaaS and Cloud leaders held the line on costs and expenses, but still grew revenue. Growing Faster Than Others Due to “Non-Tech Customers” Smartsheet added a $850,000 restaurant customer deal, another big one at a top airline, and a third at a media and entertainment leader. The result?

Airlines 309

Airlines Technical Review Entertainment Government 309

SaaStr

JUNE 5, 2020

Carlota Perez argues in her book Technological Revolutions and Financial Capital that in the early days of a “golden age”, financial capital is necessary to fuel new technology innovation. . Once that technology is better understood, production capital moves in to drive mainstream adoption of the technology. .

Venture Capital 298

Venture Capital Technical Review SaaS Scale 298

SaaStr

JANUARY 19, 2023

Still, young organizations should evaluate whether or not they can afford the human and financial capital over 6 to 18 months to establish a partnership. “Many small companies bleed due to putting in all their resources to make a partnership. Visit the SAP.iO website to learn about SAP’s external startup accelerator and how SAP.iO

Technical Review 264

Technical Review Startup Scale Sales Hiring 264

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. They review the changing market, buyer trends, and tips for the road ahead. Demand for Sophistication and Innovation.

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

SaaStr

NOVEMBER 1, 2019

David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio. We often have VPs of Sales from tech titans on the show but who trains those VPs and sales reps to be the best in the world at sales? Episode No.

Technical Review 208

Technical Review Development Team Review Software Review Scale 208

SaaStr

DECEMBER 24, 2019

In the past year, we’ve added 300,000+ followers to our Cloud Daily from SaaStr! We get to know what stories are the most popular in Cloud, at least. 105,000 views and 399 upvotes on where the Cloud is going for Google in India. 105,000 views and 399 upvotes on where the Cloud is going for Google in India.

Cloud 159

Cloud Technical Review Startup Engineering 159

SaaStr

JANUARY 16, 2021

So after a crazy 2020 — including being the first major SaaS event to be cancelled due to Covid in March — SaaStr is stronger than ever. Our mission though is the same: to help the next generation of SaaS and Cloud founders and execs have an easier time. It’s selling sponsorships and partnerships to Cloud companies.

Technical Review 295

Technical Review Social Media Software Review Cloud 295

SaaStr

NOVEMBER 15, 2022

as a common language to analyze a cloud business. The shift to using SaaS metrics as a common language led to a common definition of what a great cloud business should look like. These two drivers influence varying metrics in different ways that don’t necessarily negatively impact cloud business outcomes.

Metrics 277

Metrics Artificial Intelligence Machine Learning Technical Review 277

SaaStr

MARCH 3, 2020

Still, my partial list in Cloud/SaaS: Google letting Microsoft buy / outbid for Github for $7.5b. Everyone in tech of scale should have tried to outbid MSFT here. Possibly , SAP and Qualtrics for $8 Billion — But Only Due to CEO Change. Q: What was the biggest acquisition failure or missed opportunity by a company?

Acquisition 258

Acquisition Technical Review Scale Cloud 258

Clouded Judgement

OCTOBER 20, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Hyperscaler Preview Next week Amazon, Microsoft and Google report earnings and we’ll see Q3 data for AWS, Azure and Google Cloud. Subscribe now Share Clouded Judgement Leave a comment Follow along to stay up to date!

Cloud 167

Cloud Azure AWS Software Review 167

SaaStr

JULY 14, 2022

2019 saw SaaStr Annual’s biggest event yet – 12,000 global community members came together to take over the Bay Area and it became the event Where the Cloud Meets. The day our trucks started rolling into the venue, we got the call the county was closing and immediately locking down due to the emerging outbreak of COVID-19.We

Scale 312

Scale Sales Recruiting CTO Hire New CTO 312

SaaStr

DECEMBER 28, 2023

We are seeing AI expand from big tech into vertical industries, like education, where learning is language-intensive. Main investing areas include: AI, cloud, collaboration, consumer/marketplaces, cyber security, gaming, and fintech. Some of our most notable investments include Figma, Datadog, Discord, Adyen and Roblox.

Technical Review 285

Technical Review Software Review Venture Capital Payment Solutions 285

SaaStr

MAY 27, 2023

In our early days, we were like elves in Santa’s tech workshop. Let’s talk about implementation and past challenges when deploying technology. That’s when you’ve got to take the diligence to the next level. Be diligent about learning and improving. Did we give the conversation its due? We’d build. Experiment.

Technical Review 242

Technical Review Leadership Company Culture Startup 242

Neil Patel

FEBRUARY 24, 2021

Top-Notch Customer Support: Ever had seemingly unresolvable issues with technology and tried everything under the sun to fix it to no avail? However, if your site does grow beyond 40 GB, you’ll have no choice but to switch to the more expensive cloud hosting plans. Cloud hosting has its own levels and pricing, which we’ll discuss.

Technical Review 133

Technical Review Systems Review Scale Cloud 133

SaaStr

NOVEMBER 3, 2023

We just did one of our many reviews with our top partners and sponsors for SaaStr Annual and Europa and here’s some of the feedback we got. Leading Public Cloud Company: “We got 110 qualified opportunities and converted 40 to sign-up for our offer. It’s pretty strong. Sponsor SaaStr Annual and Europa 2024 !

Scale 278

Scale Payments Payment Services Technical Review 278

SaaStr

MARCH 1, 2024

We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. Meta has leveraged incredible tech, primarily for their ad model and monetizing in a material way over the last 7-8 years, and also their feed and content model. That’s a huge advantage.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

SaaStr

JANUARY 25, 2021

Focus on Prospects with Compelling Events: Our experts saw deals stall out due to no decision or no change, leading to their addressable market getting smaller since companies are being more conservative with their cash. Optimize Your GTM Tech Stack to Further Enable Your Remote Sales Team. Last, invest in technology when you need to.

Scale 245

Scale Technical Review Sales Onboarding 245

SaaStr

FEBRUARY 11, 2022

Really, it’s a next-generation Cloud player in eDiscovery, one of the oldest and largest categories in legal tech (a $15B category already). Disco is one of a new generation of players, including Everlaw, Logikcull, and others, reinventing this category in the age of AI, Cloud, Slack, and more. And the first to IPO.

Technical Review 279

Technical Review Software Review Scale Cloud 279

SaaStr

APRIL 23, 2020

88% of businesses have shifted to remote work due to the COVID-19 pandemic, leading us all into uncharted territory. Technology-driven processes and dynamic tools are the underlying foundation that allows these high performers to keep up with the rapid evolution of a deal that’s even further exacerbated in a remote environment.

Software Review 295

Software Review Technical Review SaaS Market Research 295