SaaStr

DECEMBER 6, 2021

More and more SaaS companies are going public, but we often don’t get an inside look at what that process is like. For example, Pagey, our mascot, ended up videobombing me during an interview with CNBC. For PagerDuty, ours were winning enterprise deals and becoming a $1 billion revenue SaaS company. What comes next?

DevOps as a Service 229

DevOps as a Service Scale Cloud Interviewing 229

SaaStr

DECEMBER 11, 2021

Aaron Levie, CEO and Co-founder of Box, discusses the approaches he used for scaling his company in terms of hybrid work, adjusting to a dynamic economy during the pandemic, and the importance of the Cloud and digital technology for every business. Box has always lived in the Cloud, anti-on-prem.

Scale 241

Scale Cloud Scaling Interviewing 241

User Pilot

MARCH 25, 2024

Get more in-depth insights into user sentiment with interviews You can also collect data using customer interviews. For example, after a customer completes a feedback form , you can invite them to an interview by triggering an in-app modal , giving them a chance to elaborate more on their experience.

Social Media 105

Social Media Software Review Technical Review Machine Learning 105

SaaStr

AUGUST 29, 2021

Top SaaStr Blog Posts This Week : The Top 10 Questions to Ask a VP of Marketing in an Interview. 10 Marketing Tactics That Always Work for Early-Stage SaaS StartUps. The Top 100 Private Cloud and SaaS Companies Now Have an Average Valuation of $5.2 Take a look back at his classic session on Building a SaaS Army here: #3.

Interviewing 201

Interviewing Cloud Startup Strategy 201

SaaStr

APRIL 8, 2021

First, most Cloud businesses have benefitted dramatically from Covid. Many Cloud and SaaS CEOs have gotten more effective and efficient — and richer — during Covid. But I think the learning from all my interviews here and the Microsoft data is to be careful to map your experience, and feelings, to your team’s.

Cloud 197

Cloud Interviewing Startup SaaS 197

SaaStr

APRIL 28, 2022

Our second SaaS blog post ever, in 2012 (updated after) was “Want to Understand SaaS? And we religiously track the NRR of all public cloud and SaaS leaders in our 5 Interesting Learning series. It’s epic NRR that has fueled UiPath, Twilio, Snowflake, and so many other Cloud leaders. Why is this?

Customer Success 205

Customer Success Metrics Scale Retention 205

SaaStr

SEPTEMBER 11, 2020

The engagement may last a few months and involve extensive interviews and online research (yes, lots of Googling!) . The main value prop is treating competitive intel as a living cloud document,” said Murray. One of the most effective ways to attack a market with a SaaS product is to give a tool to someone who is tool-less.”.

AI 268

AI Consulting Interviewing Innovation 268

Kellblog

MAY 16, 2020

I’m pleased to announce that I was recently featured in a six-part SaaS podcast mini-series on SaaShimi hosted by Aznaur Midov , VP at PNC Technology Finance Group , a debt provider who works primarily with private equity (PE) firms for SaaS buyouts, growth capital, and recapitalizations. Key SaaS Metrics with me.

Metrics 96

Metrics SaaS Technical Review Interviewing 96

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. Reply back and I’ll put together a list. — Jason BeKind Lemkin (@jasonlk) January 4, 2021. More on this opportunity here.

Sales Hiring 322

Sales Hiring Scale Payment Solutions Payments 322

SaaStr

SEPTEMBER 15, 2021

Like I was interviewing the CEO of $9.5 He is a three time successful founder, current Managing Director at SaaStr Fund, and CEO and founder of SaaStr, the largest community of SaaS founders, investors and executives in the cloud. They knew what they we’re going to do. But they didn’t start off don’t that.

Entrepreneurship 199

Entrepreneurship Venture Capital Interviewing Cloud 199

SaaStr

MAY 6, 2022

After an impressive career in SaaS, SaaStr CEO Jason Lemkin knows a thing or two about growing business in today’s competitive climate. Co-Founder Lloyed Lobo recently interviewed Jason about his experience and advice for SaaS leaders. . Cloud has never been bigger. Stay the Course: Avoid Serial Entrepreneurship.

Entrepreneurship 165

Entrepreneurship Leadership Interviewing Cloud 165

User Pilot

JANUARY 23, 2024

Conduct deep market research through surveys and interviews to understand customer preferences and market trends. Product positioning strategies play a crucial role in not just attracting customers, but in building a loyal user base for your SaaS product. So if your product specializes in cloud-based development tools.

Strategy 52

Strategy SaaS Healthcare Software Review 52

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 185

Software Review Scale Technical Review SaaS 185

SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? They discuss the most common and emerging challenges facing SaaS companies today. Eyal Manor.

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. Pretty good for SMB SaaS. In fact, now it’s more than 2x the size of its SaaS software alone.

Merchant Services 182

Merchant Services SaaS Payments SMB Payment Solutions 182

Andreessen Horowitz

MARCH 22, 2024

That said, we’ve outlined how we’re thinking about pricing and packaging in a part of the market that’s debating how to monetize their new genAI feature— B2B SaaS and prosumer companies —and how we’re seeing other companies approach the same question so you can better understand where your strategy fits in today. Interviews.

Generative AI 125

Generative AI AI B2B Pricing 125

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. There’s just going to be a continued increased scrutiny on security and privacy.”

AI 152

AI SMB compliance Sales Hiring 152

BetterCloud

MAY 4, 2022

But as we’ve seen since the beginning of the COVID-19 pandemic, many IT organizations have been overwhelmed by the complexity of managing and securing large SaaS environments—especially those that haven’t embraced an automation-first, zero-touch IT mindset. Debunking two major misconceptions about SaaS security.

SaaS 52

SaaS Software Review Interviewing Cloud 52

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies.

Scale 224

Scale Sales Hiring Scaling Revenue 224

Andreessen Horowitz

AUGUST 11, 2022

In this interview, he explains “headless commerce” and why this API-centric architecture (often built atop cloud infrastructure and microservices) is especially important in the world of online retail and digital transactions, overall.

Interviewing 95

Interviewing Cloud SaaS 95

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Inspiration and lessons on scaling a SaaS business can come from many different sources.

Scale 244

Scale Sales Hiring Scaling B2B 244

SaaStr

NOVEMBER 23, 2021

Not only is this true for us here at SaaStr as the hosts of the largest B2B SaaS community conference on the planet— SaaStr Annual, but it’s true for our sponsors. Mark answered, “We’re in SaaS. Take sales intelligence platform, Dooly , for example. Go to the events they’re going to. .

Strategy 239

Strategy Travel Branding Interviewing 239

BetterCloud

NOVEMBER 3, 2020

In this report, Forrester interviewed IT leaders from some of the world’s largest companies to understand the current best practices for mastering SaaS operations. SaaS Operations Is More Crucial Than Ever. For both types of buyers, SaaS operations provides both opportunities and challenges.“. “As

DevOps as a Service 52

DevOps as a Service Government SaaS Cloud 52

OPEXEngine

OCTOBER 19, 2020

Member Spotlight Series: An Interview with Dominic Ballinger, Director of FP&A and Integration at Sage. Over the subsequent months, we have seen an uptick in new business as customers increasingly see the benefits of being in the cloud, especially as they work as part of virtual teams. Small to mid-sized service companies.

SaaS Payments 81

SaaS Payments Payment Services Payment Solutions Payments 81

SaaStr

JUNE 10, 2020

Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide. In Today’s Episode We Discuss: * How David made his way into the world of SaaS and came to found BetterCloud. Does David agree with this?

Scale 170

Scale Cloud Sales Hiring Technical Review 170

Tom Tunguz

DECEMBER 17, 2018

The five most popular posts of 2018 were: The Strategic Shift in Revenue for SaaS Startups as They Scale - or popular by any other post by a factor of 10, this post discusses the importance of focusing on renewals as a business reaches $10M, $20M and beyond in ARR.

Acquisition 127

Acquisition Interviewing Cloud Pricing 127

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. If you're interested in listening to the audio version of this interview, here's what you'll find.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Security on auto-pilot. Are you tense?

Scale 211

Scale Software Review compliance Technical Review 211

Chaotic Flow

APRIL 8, 2014

We are witnessing a dramatic change in the way SaaS businesses are managed. While SaaS financial metrics , such as recurring revenue, acquisition cost, service cost, churn, growth and lifetime value have dramatically increased our understanding of the economics of SaaS businesses, they have proven inadequate for managing them.

Metrics 127

Metrics SaaS Business Customer Success 127

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Chart Mogul

MAY 18, 2021

Next up on the SaaS Open Mic Podcast is Brendan Sweeney, CEO and Co-Founder of Popmenu, a restaurant technology company. Popmenu’s SaaS offering helps restaurants attract, delight, and retain regulars at a time when big tech food delivery services are crushing food favorites. Brendan Sweeney.

Product Marketing 59

Product Marketing Marketing Interviewing Cloud 59

Chart Mogul

MAY 18, 2021

Next up on the SaaS Open Mic Podcast is Brendan Sweeney, CEO and Co-Founder of Popmenu, a restaurant technology company. Popmenu’s SaaS offering helps restaurants attract, delight, and retain regulars at a time when big tech food delivery services are crushing food favorites. Brendan Sweeney. Here’s the episode:

Product Marketing 52

Product Marketing Marketing Interviewing Cloud 52

BetterCloud

DECEMBER 5, 2018

In 2017, Gartner included BetterCloud in their first-ever “Market Guide for Cloud Office Management Tools” report. They recognized the need for a new market category to address the growing challenges faced by IT operations teams when managing cloud office applications like Microsoft Office 365 and Google G Suite.

Merchant Services 45

Merchant Services Management Marketing SaaS 45

OPEXEngine

DECEMBER 28, 2021

If you wonder how efficient your interview structure is, implement the right KPIs to track candidate satisfaction. What percentage of high-quality job applications make it to the interview stage? For example, 69 percent of candidates want to see employer responses concerning interviews improved.

SaaS 40

SaaS Scale Underperforming Technical Team Interviewing 40

OpenView Labs

APRIL 29, 2021

OpenView, Work-Bench , Primary Venture Partners , and Lerer Hippeau just hosted the fourth and final session of SaaS Growth Camp—a series for the firms’ portfolio companies tailored to the complex ideas behind SaaS growth and go-to-market strategies. It can take hours to source, connect with, and interview just one candidate.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

OPEXEngine

SEPTEMBER 15, 2021

OPEXEngine provides SaaS and Software companies with comprehensive and accurate analytics and benchmarks to help executives understand and improve operational performance. Editor’s Note: To arrange an interview, contact Dan Pinkney at dan.pinkney@bain.com or + 1 646-562-8102. About Bain & Company. About OPEXEngine.

Software Review 52

Software Review Benchmarks Technical Review Development Team Review 52