Churn Construction Underperforming Technical Team 
FastSpring
JANUARY 23, 2025
But the reality is they’ve got a high churn rate, their LTV is low, and their cat costs are high. Two and a half for a standard business, five times for a great quality business with a reasonably low churn rate, maybe sub 7 % churn. Cost of acquisition, LTV, retention rate, churn obviously. We’re doing $2.5
SaaStr
JULY 1, 2021
PlanGrid builds beautiful, simple software for the construction industry. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Getting the team right is so key here.
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Intercom, Inc.
OCTOBER 16, 2018
But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. They help managers evaluate how their employees are doing, the value they bring to a team and how their work can be improved. But KPIs carry the risk of seeming impersonal.
Intercom, Inc.
FEBRUARY 18, 2020
Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. Ember acts as an insulator to all of this churn.
SaaStr
FEBRUARY 25, 2020
Certainly you’re reducing churn. For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. And those are things like what is our churn rate? You have to be aware, you have to listen, and you have to talk about the bad things your customers are saying about you.
Incredo
OCTOBER 17, 2019
or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.
Incredo
OCTOBER 17, 2019
or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.
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