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Sales Technology: 3 Trends You Need to Know

Intercom, Inc.

Modern customers expect a fluid, digital-first sales experience that feels like a good conversation with someone who understands their needs ”. This change in behavior has placed a demand on sales teams to bring their sales motion into alignment with buyer expectations. Create consistent, customer-centric experiences.

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Buyer Trends: Top Insights from $3B in SaaS Transactions with Vendr

SaaStr

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. They review the changing market, buyer trends, and tips for the road ahead. So, what’s driving these purchasing trends?

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Gear Up to Welcome 2024: Subscription Box Trends for a Merry Boost in Christmas Sales

Subscription Flow

This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. We all know of the most tried-out method by businesses at this time of the year which is to put everything on sale that is planned strategically. However, still, it is beneficial.

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2022 customer support trends: How support leaders are adapting

Intercom, Inc.

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. We have just published the second edition of the Intercom Customer Support Trends Report. You can download the full report at intercom.com, but for now, I’ll give you an overview of our customer support trends research.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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What Brands Look for When Considering Acquiring Software Companies

FastSpring

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Building a flippable business can work, but those are often built by taking advantage of short-term trends.

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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.