OpenView Labs

JANUARY 12, 2022

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. In fact, the team intentionally takes a non-dualistic approach that relies more on empathy, flexibility, and context than on the concept of right versus wrong. . Community versus Community ?

Leadership 76

Leadership SMB Underperforming Technical Team Scale 76

Sales Hacker

AUGUST 7, 2019

If an email even remotely resembles bad outreach emails, it gets deleted. Their prospecting emails can’t just say “use Slack to communicate with your team.” A generic landing page that says “use Slack as a team workspace”. How do you do it without bogging down the design and development team? No questions asked.

Scale 73

Scale Underperforming Technical Team Sales Hiring Healthcare 73

Neil Patel

MARCH 2, 2021

For businesses, this means it’s crucial to find ways to set your brand apart from competitors. Brand Awareness. Generate traffic and build hype around your brand through customer reviews. Consumers want to know they can trust your brand , so who better to rely on than happy customers? Purchasing Decisions. Customer Trust.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Neil Patel

NOVEMBER 25, 2020

Think about some big-brand rivalries and preferences will surface in your mind. How do you feel when you look at this major brand comparison? Here’s another common one that has people divided, sometimes within the same family: And then there’s this brand rivalry we know all too well. Though we’ve gotten pretty close.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

Neil Patel

SEPTEMBER 3, 2021

With a traditional job fair, there’s only so far people are willing to travel to attend, but when they’re meeting employers from the comfort of their own home, this isn’t a factor. Put a team together that shows off the best aspects of your business. Develop a Marketing Plan. Don’t underestimate this part.

Sales Recruiting 138

Sales Recruiting Social Media Sales Hiring Marketing 138

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. We’ll look at the strengths of each type of sales, why you need both of them in your team, and how to determine the best balance for your organization. What is inside sales? What is outside sales.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. They don't really believe in NPS and they're willing to be bad for some customers. Question 3: Who are you willing to be bad for? Contents Why have a CX Strategy. The weird thing?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. What are the values of the brand?

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

Unbounce

AUGUST 29, 2019

For better or worse, they have completely taken over the visual identities of many high-profile SaaS brands. How did all of these brands decide to use this style at the exact same time? And doesn’t this go against the very idea of positioning your brand as something different? Why Marketers Are Obsessed with Visual Branding.

Trends 111

Trends Software Review Development Team Review Technical Review 111

Neil Patel

SEPTEMBER 12, 2020

Do you want to start a simple blog documenting your travel adventures? Personal branding – Managing your personal brand is becoming more important every day. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Underperforming Technical Team 223

Underperforming Technical Team Retention Metrics Engineering 223

SaaStr

JUNE 29, 2021

Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. This is where the cloud meets. I want you all to think of some famous people named Lisa.

Underperforming Technical Team 209

Underperforming Technical Team Development Marketing Trends 209

Sales Hacker

DECEMBER 28, 2018

people involved in each B2B deal, you need a deck if you want your message to travel from the champion you met to the buyer you didn’t. Cold Calling is the top sales skill you should be developing to gain a competitive edge, not just for prospecting and landing meetings with C-Level decision makers, but at every stage of the funnel.

Sales Hiring 97

Sales Hiring Sales Underperforming Technical Team B2B 97

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I’d never been exposed to software developers and the mysterious world of coding. I remember saying to the team, “We just invented the future.”

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

SaaStr

SEPTEMBER 10, 2020

What can teams do to bring their themes to life? As I’ve said before, I’ve heard so many good things from Brian and the team at Venrock. And so I started to build some of classic demand gen functions, like BDR team. I’m going to look at the buying team. Who is involved? What needs to be ready?

Scale 186

Scale Sales Hiring Software Review Technical Review 186

OpenView Labs

JULY 8, 2019

It’s also a good idea to learn what you can from others who have already traveled the road you’re on. The situation was this: our engineering team was constantly innovating and adding new functionality. For a lot of companies, especially startups and expansion-stage organizations, figuring out pricing involves a lot of trial and error.

Pricing 61

Pricing Sales Hiring Underperforming Technical Team SaaS 61

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 153

Payment Solutions Pricing Payments Payment Services 153

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Outstanding brands create connections between customer needs and their solution.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. To be honest, a bottoms-up developer option, great land.

Product Marketing 78

Product Marketing Scale Sales Hiring Sales Recruiting 78

SmartKarrot

JULY 18, 2022

An important part of customer success is getting customers to say yes to the brand. Customers prefer interacting with a brand that makes them comfortable and authentic. Develop your unique personality. Every CSM should develop a unique personality. This is why a liaison between sales and CS teams is important.

Customer Success 10

Customer Success Underperforming Technical Team Management Scale 10

SaaStr

SEPTEMBER 24, 2019

InVision is a software platform that’s built for design teams that are building remarkable digital applications and digital experiences, and it’s used to collaborate with product and engineering organizations as well. Seth Shaw: We thought this was going to be a smaller Q and A, so this should be exciting. My name is Seth Shaw.

Sales Hiring 179

Sales Hiring Scale Technical Review Sales Recruiting 179

SaaStr

JULY 1, 2021

We work with brands across the industry, like IBM, Disney, Intuit, Microsoft to help them build better products to understand what their users are doing. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team?

VP of Engineering 273

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 273

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. The difference between these two founders are, if you’re comparing these two, founder market fit and whether a team follows the founders. What does this mean?

Technical Review 149

Technical Review Payment Methods Travel Development Team Review 149

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

FastSpring

OCTOBER 12, 2023

I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. As people started booking travel online. My very first vacation was planned with a travel agent, and of course later moved to online. But it makes for a good story, if nothing else.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Be willing to travel. I think it’s that willingness to travel that continues keeping us a head of the curve, continues teaching us how to continue building a great business.

CTO Hire 164

CTO Hire Travel Underperforming Technical Team CTO Coach 164

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.” Zach : Sure.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

Intercom, Inc.

DECEMBER 18, 2018

The final step of your plan should be to develop additional emails that drive deeper engagement and retention from your most valuable prospects and customers. For example: If your leads are frequent travelers, the best time to catch them might be early in the day or late afternoon, while they’re waiting for a flight or train.

Underperforming Technical Team 150

Underperforming Technical Team Marketing Scale Software Review 150

SaaStr

AUGUST 12, 2020

But also, he’s just a wonderful human and he’s a very down to earth, humble, thoughtful person who really cares about developing individuals. ” He sees everything and the way he invests in helping you grow and develop and rise is really special. And so I learned so much from him.

Scale 186

Scale Sales Hiring Underperforming Technical Team VP of Engineering 186

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. The goal of variable pay is to develop a performance-driven culture in which your sales team is financially accountable for results.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. After all, it’s probably funded your travels across the world or helped you build up other projects at the same time. An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 206

Sales Hiring Sales Recruiting Scale Technical Advisors 206

Neil Patel

APRIL 3, 2023

X Socially Distanced Vacation Spots for the COVID-Conscious Traveler), it might need to be completely revamped or even retired. When it begins to underperform. Refresh: How to Get on TikTok’s For You Page (FYP) What We Refreshed The team refreshed the metadata and content to update the piece and align it better with searcher intent.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Foundation — where we talked about the changing culture of open source.

Software Review 76

Software Review Underperforming Technical Team Scale Development 76