Remove Book Remove compliance Remove Metrics
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AI and Cybersecurity: How Rubrik’s Co-Founder Built a $1B+ ARR Platform While Joining the AI Revolution

SaaStr

I literally booked a flight that night, took the red eye, was with them for two days sitting there until it was resolved, then flew back.” This committee evaluates AI tools and use cases for security and compliance before deployment. Rather than focusing on AI-specific metrics, they prioritize business outcomes.

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What is SaaS accounting? Types, Key Metrics and Automation

How To Buy Saas

These metrics include monthly recurring revenue (MRR), customer acquisition cost, churn rate, customer lifetime value, etc. If you are a SaaS business owner, you can invest in analytics tools to get better insights and data to analyze these metrics and make actionable decisions.

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The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long

SaaStr

Customers don’t expect as much in terms of security, compliance, etc. But then what happens when you merely double new bookings, which is hard enough as it is — and churn remains 3% a month? Be very careful about your CAC and other spend metrics if your NRR is less than 100%. Customers often can deploy on their own.

SMB 363
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Thanks to Cyvatar, Pacific Western Bank, Upzelo, UserGems, and Younium for Sponsoring SaaStr Annual 2023!

SaaStr

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 258
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Healthcare Product Metrics Benchmark Report 2024

User Pilot

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. In the report, we look into 6 metrics: New user activation rate.

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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

A case study in the book In the Age of the Smart Machine, The Future of Work and Power discusses work at paper mills in the mid-1980s as that wave of computation came into industrial processes. During the IPO process, they had to look at things related to audit and compliance. Braze went public in November 2021.

Scale 284
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Value Metrics Guide for SaaS Companies

User Pilot

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98