User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 95

ChatGPT Management Underperforming Technical Team Technical Review 95

User Pilot

APRIL 21, 2024

Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast. It helps create in-app experiences to optimize user conversions. How you guide users to the desired actions depends on who they are.

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

User Pilot

MARCH 6, 2024

This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Its different stages.

Social Media 90

Social Media Sales Funnel Acquisition Retention 90

User Pilot

DECEMBER 13, 2021

What is a product adoption process? Many SaaS businesses confuse adoption with user acquisition. In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. SaaS businesses don’t just need to acquire new users.

SaaS 97

SaaS Onboarding Innovation Churn 97

User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 93

Onboarding Scale Customer Success Scaling 93

User Pilot

FEBRUARY 26, 2024

What is marketing funnel analysis? Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. What is marketing funnel analysis? Why should you conduct it? Book the demo!

Marketing 97

Marketing Sales Funnel Forecasting Customer Lifetime Value 97

User Pilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

Scale 93

Scale Customer Success Scaling SaaS 93

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

User Experience 103

User Experience Engagement Trends Churn 103

Andreessen Horowitz

FEBRUARY 14, 2024

What’s more, because modern platforms like Vercel, Fly.io, and Netlify are serverless in nature, it pushes all the data services in the stack to be serverless, as well. What’s more, because modern platforms like Vercel, Fly.io, and Netlify are serverless in nature, it pushes all the data services in the stack to be serverless, as well.

Investment 110

Investment DevOps as a Service AI Search Application Development 110

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

User Pilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We look at the onboarding features Pendo offers, how to use them, and their pros and cons. We also check out Pendo’s pricing plans and what its users think about it. What is it? You start designing Pendo onboarding experiences by setting business and user goals.

Software Review 97

Software Review Onboarding Pricing Engagement 97

User Pilot

JANUARY 14, 2023

This article examines what customer education is and why it’s important. TL; DR. Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems.

Education 97

Education SaaS Onboarding Customer Success 97

User Pilot

AUGUST 10, 2023

What are some user onboarding best practices? What’s user onboarding in the first place? What is its goal? And, how to optimize it to provide an excellent user experience and reduce the time to value? User onboarding best practices for SaaS – Yaakov Carno. Focus on Aha!

Onboarding 81

Onboarding SaaS User Experience Scale 81

User Pilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process.

Onboarding 93

Onboarding VP of Engineering SaaS Consulting 93

Totango

MAY 13, 2022

Knowing how your customers feel and what they’re thinking is essential for their satisfaction and your revenue growth. Onboarding is one of the first times your customer engages with your business. The right customer engagement software can optimize your onboarding process and help promote experiences that lead to customer renewal.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

User Pilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

AI 101

AI Scale User Experience Onboarding 101

User Pilot

OCTOBER 6, 2023

When users are considering your product and comparing it with other alternatives. The stage where a lead becomes a free trial user. Here, your goal is to offer a smooth first-time user experience as they explore and realize the value of your product. The moment a user decides about acquiring your product or not.

B2B 102

B2B Development Team Review Software Review Marketing 102

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Acquisition 103

Acquisition Strategy Social Media Underperforming Technical Team 103

Totango

AUGUST 11, 2022

First, we’ll look at how digital client relationships differ from live interactions and what this implies for SaaS customer relationship management. Blog content consumption. In-app sessions and user experience. Learn How to Build Client Relationships Digitally: 14 Proven Tactics. Examples include: Search engine queries and ads.

Technical Review 105

Technical Review Social Media Software Review Onboarding 105

Totango

AUGUST 18, 2021

Freemium onboarding forms a critical stage in users’ path to becoming paying customers. The email sequences you use to onboard freemium users can directly determine whether they upgrade to premium buyers or they become inactive users. What Is a Freemium Onboarding Email Sequence?

Onboarding 115

Onboarding Benchmarks Branding Trends 115

User Pilot

JUNE 30, 2023

TL;DR Content localization is the process of adapting your content so that users in different countries feel as if it was originally written for them. What is content localization? What are the benefits of localized content? What is an example of content localization? Let’s get right to it.

SaaS Payments 88

SaaS Payments Outsourcing Services Payment Solutions Payment Services 88

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

SaaS Payments 100

SaaS Payments Trends Payment Solutions Payment Methods 100

User Pilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience.

Onboarding 94

Onboarding SaaS Engineering Pricing 94

User Pilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! Let’s get started.

Onboarding 83

Onboarding SaaS Education Engagement 83

User Pilot

AUGUST 6, 2023

On top of that, our article: Defines what marketing automation is. Effective marketing automation enables teams to deliver personalized experiences for different user segments. An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses.

Marketing 91

Marketing SaaS Social Media Onboarding 91

User Pilot

MAY 21, 2023

Feature releases make products more useful and valuable for users. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Always beta-test your features before releasing them to the whole user base. What is a feature release?

Underperforming Technical Team 83

Underperforming Technical Team Sales Recruiting Social Media Onboarding 83

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. . Productboard.

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. What makes a great analytics dashboard? Book a demo to learn more.

Social Media 90

Social Media Data SaaS Scale 90

User Pilot

OCTOBER 31, 2023

You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Some SaaS companies also offer paid trials , asking users to pay a small fee to test the product.

SaaS Payments 86

SaaS Payments Payment Methods Strategy Payment Solutions 86

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data? Why should you collect event data?

SaaS Payments 89

SaaS Payments Data Payment Solutions Payments 89

User Pilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. What is AI user onboarding?

Artificial Intelligence 85

Artificial Intelligence AI Onboarding Machine Learning 85

User Pilot

JULY 31, 2023

Everybody in SaaS knows it’s relatively easy to attract users. 13 customer retention strategies for increasing the customer lifetime value: Use customer data to personalize the onboarding process. Implement an onboarding checklist to drive activation. Use email marketing campaigns to bring back inactive users.

Retention 95

Retention Strategy Marketing SaaS 95

User Pilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers.

Onboarding 97

Onboarding SaaS Customer Support Engagement 97

User Pilot

JULY 4, 2023

Build an MVP to let a small user base test out your product and provide feedback to perfect key features , messaging , and positioning. Use popular platforms like Product Hunt to launch your product to get new users. A freemium model helps you to understand which features provide users with the most value so you know what to monetize.

Scale 88

Scale Scaling Technical Review SaaS 88

User Pilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. TL;DR The best customer experience videos about user onboarding include: A Userpilot video about SaaS onboarding (with an AI-generated avatar). Malewicz’s take on mobile onboarding screens.

Technical Review 84

Technical Review Onboarding Mobile Retention 84

User Pilot

APRIL 27, 2023

If your new users drop off a lot while onboarding, it’s likely because you’re not practicing frictionless customer onboarding. Seamless onboarding flows are game changers. They lead to increased user engagement and activation while helping to retain customers in the long run.

Onboarding 81

Onboarding SaaS Engagement Education 81

User Pilot

FEBRUARY 15, 2023

TL;DR User friction is anything that impedes your users from completing their objectives within your product. Good friction can be introduced at various points in the onboarding process to increase adoption. Postfity adds a welcome message to gather data and use it to help frame the user experience. What is user friction?

SaaS Payments 97

SaaS Payments Payment Methods Payment Services Payments 97