SaaStr

FEBRUARY 9, 2024

Before joining Zapier, Giancarlo was at Atlassian as a technical sales lead before moving to DropBox as a Senior Director of Growth and Monetization, and was CMO at Confluent – so he has a wealth of knowledge from Zapier’s Go-To-Market history as well as these successful SaaS companies to pull from.

Scale 265

Scale Sales Hiring Sales Marketing 265

SaaStr

MARCH 9, 2022

Reaching the first billion is a milestone for every SaaS company, so what’s the best way to get there? During his SaaStr Annual presentation, Tom Clayton, CRO of Bill.com, shared his insights and advice for growing revenue streams to maximize business success. . You can use both organic and inorganic tactics to grow your business.

Revenue 245

Revenue Sales Hiring Leadership Scale 245

SaaStr

DECEMBER 16, 2021

Intercom CEO Karen Peacock reveals the top strategies that accelerate revenue growth and the steps to take your business to the next level. . Know Your Business. It’s likely that most SaaS leaders can immediately spout off their ARR (Annual Recurring Revenue) –– after all, that’s the key growth metric. Know Your Customers.

Strategy 209

Strategy B2C Scale Payment Features 209

Subscription Flow

JANUARY 3, 2024

Consider the potential for growth if you make your pricing model a consistent priority for your company. Most SaaS companies, on the other hand, treat pricing as an afterthought, setting it and then forgetting about it, rather than viewing SaaS flexible pricing strategies as ongoing processes critical to their success.

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

CloudGeometry

MARCH 3, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). So why put it on our shortlist?

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

SaaStr

DECEMBER 29, 2021

Sid Sijbrandij, CEO of GitLab, discusses GitLab’s journey as an open core SaaS business, balancing high revenue potential and community contributions, and delivering safer software faster by collaborating with the wider community. An open core business model empowers customers and fosters brand loyalty.

Innovation 222

Innovation Business Model Banking Scale 222

Incredo

JANUARY 14, 2020

You searched it on Google, found an article on a video software provider’s blog, and clicked on the headline. At the end of the post, you saw a freebie on a similar topic. What just happened is that you entered another SaaS company’s sales funnel. Have trouble setting up and optimizing your SaaS conversion funnel?

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

Baremetrics

NOVEMBER 2, 2020

Perhaps this is why tiered pricing is so popular for SaaS companies. Stuck on picking a pricing model for your product? Tiered pricing is probably your safest bet. Table of contents: What is tiered pricing? What is tiered pricing? What are the benefits of tiered pricing?

Pricing 98

Pricing Scale Enterprise Startup 98

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Hi, everybody.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

User Pilot

NOVEMBER 22, 2023

We have compiled a list of 12 best practices that will help you drive business growth. The different stages you can implement conversion rate strategies are during a free trial , on blogs, landing pages , pricing pages , and the homepage. Make the pricing on the pricing page as transparent as possible.

SaaS 95

SaaS Retention User Experience Pricing 95

User Pilot

OCTOBER 29, 2023

WTP helps SaaS companies choose optimum prices for their products to maximize profit. SaaS product teams also use it to prioritize features and evaluate the feasibility of new motions. Willingness To Pay (WTP) is a concept from pricing research studies describing the maximum price the customer is ready to pay for the product.

SaaS 94

SaaS Interviewing Pricing Market Research 94

Subscription Flow

FEBRUARY 14, 2024

Having a CRM like Salesforce for membership management allows your company’s technical staff to focus on other, more productive aspects of business management like expanding the company’s clientele and revenue. Keeping all this context in mind, we will divide this blog into three sections. Why is it such a popular CRM in 2024?

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

User Pilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS.

Social Media 95

Social Media SaaS Onboarding Sales Hiring 95

Totango

JULY 1, 2022

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. Why is Customer Loyalty Important for B2B SaaS Businesses?

B2B 107

B2B B2C Underperforming Technical Team Business 107

User Pilot

MAY 16, 2023

We also examine a few examples of how companies use value metrics in their pricing strategy. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. For example, for a cloud storage platform, this is storage space.

Metrics 93

Metrics Customer Lifetime Value SaaS Pricing 93

User Pilot

JULY 20, 2023

AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis. CopyAI: generate social media posts, emails, blog titles, landing page copy etc. SurferSEO: AI-generated blogs, SEO optimized. Best AI tools for SaaS Marketing: EliseAI: create AI chatbots.

Artificial Intelligence 84

Artificial Intelligence AI Search AI Software Review 84

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue.

Engagement 96

Engagement Strategy SaaS Scale 96

Baremetrics

NOVEMBER 18, 2021

Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. Thankfully, there are proven ways to build and grow a sustainable business. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. Use data to test pricing 5.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Chart Mogul

JULY 6, 2023

Churn, SaaS companies should avoid it like the plague. If you’re looking for positive growth, you … Churn, SaaS companies should avoid it like the plague. Net negative churn, or negative churn, is known as the holy grail of SaaS or “SaaS nirvana”. It’s a silent killer! But is the term churn always bad?

Benchmarks 52

Benchmarks Churn SaaS Customer Lifetime Value 52

SaaStr

JULY 29, 2022

If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. Subsidizing a little bit of hardware in the early days of SaaS isn’t that big deal. Jason Lemkin: Okay. Let’s get it going.

Scale 220

Scale Scaling Sales Hiring Enterprise 220

Baremetrics

SEPTEMBER 21, 2020

If you’re like a lot of SaaS companies, chances are you’re fixated on customer acquisition. As someone who’s spent most of my SaaS career focused on getting new customers, I get it. But as I’ve seen throughout my time at Baremetrics, customer expansion is an extremely underrated growth strategy that SaaS companies take for granted.

Payment Methods 145

Payment Methods Payment Solutions SaaS Payments Payments 145

User Pilot

APRIL 10, 2023

Could freemium work for your SaaS business? And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation. Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth.

Strategy 77

Strategy SaaS Onboarding Marketplace as a Service 77

Neil Patel

NOVEMBER 9, 2020

Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. Plus, the price tag on those more established businesses often run into the billions. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Baremetrics

AUGUST 23, 2021

With more than 15,000 SaaS companies operating worldwide, the global SaaS market is constantly growing as new products continue to enter the market. Whether you're a startup or an established company, launching a new SaaS product isn't as easy as it was 15 years ago. Take the restaurant business, for example.

Strategy 104

Strategy Scale Payment Features Software Review 104

Subscription Flow

DECEMBER 28, 2023

The reason why many businesses have transitioned from the perpetual licensing model to the subscription-based licensing model is because this latter pricing model has the potential to benefit both the consumer and the business. Read more: Term License vs Subscription: An Eagle’s Eye View What is a SaaS Subscription Model?

Subscription 52

Subscription Payment Features SaaS Software 52

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. SaaS Pricing and COVID-19. SaaS Pricing Basics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 93

Software Review Outsourcing Services SaaS Sales Hiring 93

Baremetrics

AUGUST 1, 2021

Acquiring customers for SaaS is a completely different ball game altogether than, say, for the traditional business models (think: eCommerce, for instance). In the SaaS industry, acquiring new leads through short-term marketing promotions will not cut it--which works as a killer strategy for the eCommerce business model.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! This guide serves as a comprehensive overview of the options available for SaaS businesses. This guide serves as a comprehensive overview of the options available for SaaS businesses. Billing is the lifeline of your subscription business.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

User Pilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? We look at its pricing structure, what’s included in each plan, and its strengths and weaknesses. For example, you can use it to analyze retention, build funnels , or create cohorts. Mixpanel pricing.

Pricing 87

Pricing Software Review compliance Retention 87

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more. Book a demo now to learn more.

Acquisition 90

Acquisition SaaS Payments Payment Methods Metrics 90

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner. You want the right tool for the job.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

User Pilot

JUNE 12, 2023

Product managers are busy people. Why should they invest their time in building a goal-oriented in-app user onboarding process , compared to, for example, minimum viable onboarding? For example, for Spotify, an activation event might be the first time a user builds a playlist or discovers a new artist.

Onboarding 76

Onboarding SaaS Education Engagement 76

User Pilot

MAY 30, 2023

Must-have elements in customer data platforms Although each CDP solution will be subtly different, any savvy SaaS owner or product manager should be looking for a few ‘must have’ features. How to select a CDP for your business? Define business goals and use cases for choosing a CDP Without a goal, you can’t score.

Azure 89

Azure Government Marketplace as a Service Data 89

The Angel VC

MARCH 23, 2016

Almost exactly four years ago I published a financial plan template for SaaS startups based on a model that I had created for Zendesk a few years earlier. I received a lot of great feedback on the template and the original post remains one of the most viewed posts on this blog up to this day. Blue numbers indicate data-entry cells.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Examples of Recurring Billing (And How to Measure Your Billing Metrics) Pros and Cons of Recurring Billing 1. Pros for Businesses Using Recurring Billing 2. Table of Contents. What is Recurring Billing? Recurring Billing FAQs 1.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89