User Pilot

MARCH 23, 2023

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? So if you want to learn how to apply contextual onboarding tactics to grow your business, keep reading.

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User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

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User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users.

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User Pilot

MARCH 17, 2024

In this article, we’ll discuss 10 analytics dashboard examples. The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. Book a demo to learn more.

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User Pilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers.

Onboarding 98

Onboarding SaaS Customer Support Engagement 98

User Pilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! Let’s get started.

Onboarding 97

Onboarding SaaS Education Engagement 97

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

Communication 98

Communication Onboarding User Experience Retention 98

User Pilot

JANUARY 29, 2023

What do good product experience examples have in common? It also examines some good customer experience examples and how you can design one. TL;DR Product experience involves everything you do within the user journey that shapes users’ perception of your product. Asana uses contextual tooltips to drive feature discovery.

Business 98

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User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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User Pilot

APRIL 14, 2023

To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively.

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User Pilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey.

Technical Review 98

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User Pilot

JANUARY 23, 2023

Real-time personalization is what your users have come to expect from their customer experience. Real-time personalization helps you meet customer expectations while increasing product growth across the entire user journey. The seven-step process to implement real-time personalization. Let’s get started.

Software Review 98

Software Review Onboarding Social Media Engagement 98

User Pilot

FEBRUARY 21, 2022

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. But what are they for, how do you create them – and what impact do they drive for your users? An interactive user guide is a set of functionality helping customers understand how to use your product.

SaaS 98

SaaS Onboarding Marketplace as a Service Engagement 98

User Pilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Let’s get right to it, shall we?

Software Review 98

Software Review Engagement Onboarding Pricing 98

User Pilot

JUNE 6, 2023

Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. PMs implement product analytics to evaluate product performance, identify user needs and wants , and make informed decisions to improve the product and drive customer loyalty. Various kinds of analyses that can benefit your processes.

Data 88

Data User Experience Churn Retention 88

User Pilot

MAY 16, 2023

Incorporating videos into in-app experiences is an engaging way to educate users. Real-time customer assistance helps customers overcome challenges instantly and increase lifetime value. Hyper-personalization uses real-time data to provide more contextual experiences and build loyal customers. Let’s start!

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User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. Let’s assume your tool helps the user easily schedule work meetings. User adoption is how you measure how much of your product the user is regularly using. What is user adoption?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Features 98

User Pilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process.

Onboarding 98

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User Pilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Point users to key actions with onboarding checklists.

Education 98

Education Onboarding Customer Success Engagement 98

User Pilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. The goal is to validate the idea by testing it in the real world with minimal risk. What is a product launch?

Scale 105

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User Pilot

MAY 22, 2023

You should use it to meet and exceed customer expectations to increase customer satisfaction and retention and boost revenue growth. This article guides you to make an excellent CX strategy with best practices and tips. Creating customer empathy maps to capture what the user says, thinks, feels, and does.

Strategy 96

Strategy SaaS AI Search Customer Support 96

User Pilot

JUNE 22, 2023

You can identify potential churn in the following ways: Monitoring user interactions and identifying sudden spikes or drops in activity. Using segmentation and tracking feature usage to measure engagement. Using in-app surveys to collect and analyze customer feedback. Leverage secondary onboarding to deliver value continuously.

Churn 98

Churn Retention Onboarding Engagement 98

User Pilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Heap offers Auto-capture which collects all the data about user interactions with the product.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

User Pilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Too many product tours are passive, untargeted and ineffective.

Software Review 105

Software Review Software Onboarding Systems Review 105

User Pilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. A user funnel is a concept that represents the entire customer journey. Getting users to the activation point is rarely straightforward.

Customer Lifetime Value 98

Customer Lifetime Value Sales Funnel Onboarding Acquisition 98

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. . Productboard.

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. The plan gives users access to product analytics. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Let’s get right to it!

Software Review 98

Software Review Technical Review Systems Review Scale 98

User Pilot

APRIL 10, 2023

And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation. Both models allow users to experience the product value without satisfying all their needs. Freemium is a business model which gives users free access to the product. Book the demo !

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

User Pilot

FEBRUARY 4, 2023

These are just a couple of questions we answer in this blog. It ensures that the proposed solution satisfied user needs. The key benefits of product design testing include a better understanding of user needs and how to satisfy them. There isn’t one best testing method for each use case. behind the user behavior data.

Interviewing 98

Interviewing Onboarding Engagement Development 98

User Pilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There are many fantastic examples to draw from across the SaaS marketplace.

Management 98

Management Technical Review Software Review Customer Support 98

User Pilot

FEBRUARY 15, 2023

In this article, we’re going to explore the difference between good and bad friction, and then unpack several examples of where introducing good friction into the product can help enhance the experience and increase product adoption. Good friction can be introduced at various points in the onboarding process to increase adoption.

SaaS Payments 98

SaaS Payments Payment Methods Payment Services Payments 98

User Pilot

MARCH 14, 2023

That’s the key question that we tackle in our ultimate guide. However, before we dive into different techniques you can use to drive conversions and analyze some successful examples, we look at the upsides and downsides of using the freemium model along with some useful benchmarks.

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SaaS Onboarding Benchmarks B2B 98

User Pilot

JULY 22, 2023

This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Let’s get started! What is consumer behavior?

Customer Lifetime Value 98

Customer Lifetime Value Software Review Underperforming Technical Team Trends 98

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement? Reward loyal customers.

Engagement 98

Engagement Social Media Onboarding Retention 98

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

APRIL 20, 2023

The product adoption curve segments users from most to least likely to adopt products quickly. You can use analytics to better understand real user behavior. Product adoption is a broad term encompassing the entire journey of someone using your product. Let’s go! What is product adoption?

Customer Lifetime Value 95

Customer Lifetime Value Onboarding Retention Innovation 95