User Pilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights. Hotjar is a behavioral analytics platform for recording sessions and heatmaps.

Customer Lifetime Value 89

Customer Lifetime Value Software Review Underperforming Technical Team Trends 89

Baremetrics

AUGUST 17, 2020

And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. In order to help you out, we put together a list of some of the best SaaS analytics tools out there. What are SaaS analytics tools? Top SaaS analytics tools How to get the most from these tools What are SaaS analytics tools?

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

Metrics 91

Metrics Customer Lifetime Value Churn Retention 91

User Pilot

DECEMBER 12, 2022

With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. A customer engagement dashboard helps you collect customer engagement data in one place, providing an instant overview of user interactions with your product. Product usage metrics.

Engagement 94

Engagement Metrics Scale Customer Lifetime Value 94

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. moment and adopt the product.

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. What is customer experience analytics? What’s the value of it?

Customer Lifetime Value 98

Customer Lifetime Value Churn Retention User Experience 98

Totango

SEPTEMBER 22, 2023

CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling. And, CS has the technology and customer data to feed product, sales, and marketing with the integrated insights to drive innovation forward.

Enterprise 114

Enterprise Revenue Scale Innovation 114

User Pilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Appcues click-to-track events allow you to monitor user engagement with different features in your product.

Software Review 94

Software Review Engagement Onboarding Pricing 94

User Pilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. Dozens, hundreds? Let’s dive in.

SaaS Payments 97

SaaS Payments Software Review Payment Solutions Payment Methods 97

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Software Review 94

Software Review Software Management Azure 94

User Pilot

NOVEMBER 28, 2023

Looking for a good product analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Software Review 52

Software Review Technical Review Scale Pricing 52

User Pilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data 89

Data Social Media Customer Lifetime Value Acquisition 89

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 91

Product Marketing Management Marketing Customer Lifetime Value 91

User Pilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform.

Software Review 95

Software Review Technical Review Systems Review Scale 95

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? The three main data types for tracking user activity include in-app product interactions, user activity across the customer journey, and in-app user behavior flow data. When you track in-app product interactions, you measure how users engage with features.

Onboarding 95

Onboarding User Experience Engagement Software 95

User Pilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Userpilot, Hotjar, and Brand24 are the best tools for data analytics and collecting B2B customer insights.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

Full Session

NOVEMBER 16, 2022

Let’s say you created an excellent product with a user-friendly interface. These are just some questions that might pop up when you start optimizing your product. A web analytics platform like our FullSession helps you optimize your website to increase conversion rates and improve the user experience. What is Mixpanel?

Software Review 52

Software Review Sales Hiring Technical Review Underperforming Technical Team 52

User Pilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

APRIL 29, 2022

A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. Once you have hired an onboarding specialist , introduce them to every part of your product and make sure they have the decent product knowledge to be able to solve technical problems.

Onboarding 92

Onboarding Underperforming Technical Team Interviewing Benchmarks 92

User Pilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Book the demo!

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

User Pilot

MARCH 9, 2022

What is product usage ? How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? This guide will help you get a basic understanding of different types of usage data and how you can use them to improve your product and user experience. What is product usage?

SaaS Payments 93

SaaS Payments SaaS Payment Solutions User Experience 93

User Pilot

MARCH 16, 2023

Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. Userpilot offers the right value for money and has just the features you need to improve onboarding , analyze user feedback, and drive product growth. What is UserGuiding?

Pricing 95

Pricing Software Review Technical Review Onboarding 95

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. From that, product teams can deliver better product offerings.

Management 95

Management Software Review Social Media Onboarding 95

User Pilot

JUNE 17, 2019

Pendo is a comprehensive solution when it comes to creating great product experiences. Pendo’s main product offering is their Product Cloud. Pendo’s main product offering is their Product Cloud. This aims to bring user feedback, product analytics, and user onboarding together in one package.

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data 66

Data User Experience Churn Retention 66

User Pilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. A customer engagement platform (CEP) is software used for tracking and analyzing customer behavior in a product, and engaging with them. In short, you use CEP software to manage and optimize product experiences along the user journey.

Engagement 98

Engagement Scale Onboarding Customer Support 98

User Pilot

APRIL 7, 2022

What does the term UX analytics stand for? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

User Pilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot.

Software Review 105

Software Review Software Onboarding Systems Review 105

User Pilot

MAY 12, 2021

Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time. What Are Product Analytics Tools? Source: Mixpanel.

User Experience 52

User Experience Scale Churn Retention 52

User Pilot

JULY 4, 2023

Userpilot is a great Typeform alternative for SaaS products. 1 – Userpilot Userpilot is easily the best Typeform alternative for SaaS products. More than just a form builder, Userpilot is a Product Growth tool that helps you create engaging and frictionless product experiences.

Payments 79

Payments Payment Methods SaaS Payments Payment Solutions 79

User Pilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? Product adoption isn’t complete until users adopt all the features they need to achieve their goals. Product adoption occurs when customers invest in your product without looking for alternatives to achieve their goals.

Strategy 97

Strategy SaaS Onboarding Scale 97

The Angel VC

OCTOBER 24, 2013

[Note: This post first appeared as a guest post on Andrew Chen's blog. He was kind enough to publish my post on his blog, and I am republishing it here.] I’ve blogged about it before and have included “Ignore your cohorts” in my “9 Worst Practices in SaaS Metrics” slides.

Customer Lifetime Value 211

Customer Lifetime Value SaaS Churn Growth Hacking 211

User Pilot

JANUARY 26, 2023

It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. Here’s your best chance to explain how your product meets your customers’ needs and solves their problems. Show helpful empty states by filling them with product guidance or dummy data.

Onboarding 97

Onboarding SaaS Customer Support Engagement 97

User Pilot

AUGUST 15, 2021

Customer engagement metrics are how you measure how your customers interact with your brand and product across different touchpoints and channels in their journey. Customer engagement metrics measure how your customers interact with your brand and product across different touchpoints and channels in their journey. LTV to CAC ratio.

Engagement 98

Engagement Metrics Scale SaaS 98

Full Session

DECEMBER 13, 2022

Product adoption is critical for measuring the success of your product and business overall. Improving product adoption has become a challenge for most companies, so there is an increasing focus on user behavior tools that support adoption efforts. Let’s start by explaining what product adoption is.

Underperforming Technical Team 52

Underperforming Technical Team Pricing Innovation Metrics 52

User Pilot

FEBRUARY 10, 2022

Wondering how you can improve the product adoption rate of your SaaS business? Without product adoption, your new users will remain stuck in the activation stage, and there will be no growth. So let’s look at how you can boost product adoption and drive growth. What is product adoption in SaaS?

Customer Lifetime Value 97

Customer Lifetime Value SaaS Underperforming Technical Team Software Review 97