SaaStr

NOVEMBER 6, 2019

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. You may not necessarily see each other in every deal, but you are in a very real sense competing for thought leadership.

Scale 109

Scale Sales Recruiting Marketplace as a Service Forecasting 109

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Executive Leadership – 43%. Client services – 22%. Treat deals as dynamic. Finance – 38%. Operations – 36%. Legal – 23%.

Technical Review 242

Technical Review Marketplace as a Service Software Review Construction 242

Intercom, Inc.

FEBRUARY 26, 2018

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. I highly encourage you to read his blog post and watch his talk. Since 2006 the era of “Everything as a service” has advanced quickly. Basic marketing and selling at a global scale is becoming easy too.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

OPEXEngine

MARCH 9, 2021

That’s exactly what got the former Zenefits leadership team into trouble. It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. Introduce new leadership. New leadership brings fresh thinking, energy, and the ability to rally a team around a new culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Tom Tunguz

AUGUST 2, 2016

Recently, I had an opportunity to chat with Thomas about his experiences and I asked him to write about SMB SaaS channel distribution for this blog because his perspective on the opportunity is unique. With a self-service model, customers who have more specific needs are left in the cold. Thank you, Thomas, for sharing your insights.

Outsourcing Services 111

Outsourcing Services SMB Acquisition Scale 111

Totango

FEBRUARY 22, 2021

For example, our clients in the hospitality industry used Totango to pivot and survive by quickly embedding digital best practices straight from the Totango SuccessBLOC marketplace. Meanwhile, our digital-native customers, like Zoom , looked to Totango to support the immense challenge of onboarding millions of new customers.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 117

Scale Marketplace as a Service Sales Recruiting Scaling 117

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 173

Scale Scaling Sales Hiring Underperforming Technical Team 173

Point Nine Land

JUNE 29, 2021

NexHealth is a patient experience management platform that helps doctors get more appointments, retain patients, and offer a better service by digitizing everything from booking and reminders to forms and billing. And congrats to Josh for doubling-down on your investment in the company. We led NexHealth’s seed round less than two years ago.

Healthcare 52

Healthcare Development Team Review Systems Review Marketing 52

OpenView Labs

DECEMBER 16, 2019

An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. That’s why building your brand within the marketplace will be the key to cutting through the competitiveness. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

ChurnZero

NOVEMBER 18, 2022

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to continually inform and share knowledge that’s going out in the marketplace. It’s one of our blog posts from last month, and it’s on my LinkedIn profile.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Chart Mogul

JUNE 25, 2020

This can be traditional news outlets, offline and online publications, influencer feeds, and blogs. It makes it easier to pitch new guest posts and get clients for my content marketing services because I’ve built up this trust. Buffer built a great reputation, which is invaluable when you’re competing in a crowded marketplace.

SaaS 101

SaaS Business Content Marketing Construction 101

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 181

Software Review Scale Technical Review SaaS 181

SaaStr

FEBRUARY 18, 2020

And our job is to basically find a way to bring that to life, be ambassadors of the brand and bring it out to the marketplace. It’s about winning together and building that relationship and that dynamic between the marketing leadership and the CEO is key to doing that. We didn’t have a blog the first two years I was there.

Scale 214

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 214

OPEXEngine

NOVEMBER 12, 2019

These companies have figured out a new paradigm: They are using scale to generate the benefits of leadership economics for their customers and they are combining an insurgent mission with technology to better understand (and deliver) what individual customers want. Ditto for leaders like Apple, Vanguard and Salesforce. Scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

BetterCloud

FEBRUARY 12, 2021

So here we build on our recent blog post on SaaS management to fully explore what SaaS management platforms are by covering: Why use a SaaS management platform? These could be a Cloud Access Security Broker (CASB), identity provider, IT service management tool (ITSM), or a human resources information system (HRIS).

Management 52

Management SaaS Marketplace as a Service Cloud 52

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. I think Brandon has a great blog post about that, where he explains how to create urgency without having to give a discount.

Sales Hiring 239

Sales Hiring Sales Recruiting Scale Payment Methods 239

OpenView Labs

APRIL 28, 2021

Content marketing, in its simplest form, is creating and distributing content in order to build awareness about a product or service. And generally speaking, content in content marketing refers to written content published in the form of blog posts. A community is not the equivalent of a marketplace. Community marketing.

Data 55

Data Marketing Content Marketing Software Review 55

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

ProfitWell

SEPTEMBER 25, 2019

Businesses charge a customer every month or year for use of a product or service. Markup is particularly used by mediators like ecommerce marketplaces — Amazon, for example. Licensing involves renting goods or services to other businesses. The seller retains full control of copyright on the product or service used by the buyer.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Neil Patel

OCTOBER 24, 2020

You can also select a freelancer profile from these marketplaces. Another excellent way is to scan the respective consultant on LinkedIn profiles and blog posts. Activities in this segment vary from advisory services to hands-on implementation support for primary functions (sales, production, marketing, etc.) IT Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Chart Mogul

JUNE 25, 2020

This can be traditional news outlets, offline and online publications, influencer feeds, and blogs. It makes it easier to pitch new guest posts and get clients for my content marketing services because I’ve built up this trust. Buffer built a great reputation, which is invaluable when you’re competing in a crowded marketplace.

SaaS 52

SaaS Business Content Marketing Construction 52

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. Alex Konrad: We used Cameo for my 11 year old son’s birthday.

Venture Capital 219

Venture Capital Investment Travel Marketplace as a Service 219

SaaStr

SEPTEMBER 3, 2019

Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. And interestingly, nothing really on Uber is new.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. Want to see more content like this?

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. The competitors of the customer that we offered the free service now wanted to pay us for it.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JULY 30, 2019

Vijay Gill is the head of engineering at DataBricks and brings engineering leadership experience from Google, Microsoft, AOL, and Salesforce. Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. Want to see more content like this?

Engineering 132

Engineering Part-Time VPE Technical Review Fractional VPE 132

Chargify

AUGUST 17, 2017

Leadership should then make it clear to every department how each employee plays an important role in helping customers succeed with your product. Sometimes, companies successfully grow when transforming their main products/services into a platform, into an ‘ecosystem,’ where they can create new complimentary products/services.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). SaaS companies are known for their bold bets in an evolving marketplace, but these risks rest on a bedrock of metrics and data. Key takeaways.

Sales Hiring 41

Sales Hiring Acquisition Forecasting Outsourced Development 41

yoursales

DECEMBER 19, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Story Chief makes it a lot easier to generate inspiring thought leadership content and distribute it to blogs, social networks, influencers, email marketing software and more. Marketing Enablement & Automation We Use.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. That's why you'll see that a number of the tools on our list below are not pure email verification services, and others are very much pure. It's one of the most simple and powerful CRMs around to set up - all you gotta do is add data.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Mimiran – More Leads and More Deals for SMB Services Business. ZeroBounce - Award-Winning Email Validation Service. Originating from customer service, Intercom increasingly are finding their way into the funnel.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

A Smart Bear

FEBRUARY 26, 2019

You can start by selling to small customers and evolve to larger ones, because you’re starting with a low cost-basis and then maturing your product and service. Or you can start selling to enterprise — nothing wrong with that — but then your high cost-basis of marketing, sales, and service will not scale downward.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64