SaaStr

JUNE 22, 2022

NRR keeps going up as cross $500m ARR, expanded from 123% to 133%. NRR keeps going up as cross $500m ARR, expanded from 123% to 133%. HashiCorp has plenty of room to run in the enterprise, and is a great case study of land-and-expand. The product is there, the market is strong, the founders and CEO are great.

Scale 253

Scale Cloud Scaling Revenue 253

SaaStr

DECEMBER 21, 2023

Most aren’t generating much today but will over time as margins expand and figures grow. PST, Jamin Ball, Partner at Altimeter Capital and author of Clouded Judgement , took us through the current state of SaaS and what we should expect in 2024. Most commonly, the metric for software is forward revenue — Next 12 Months (NTM).

SaaS 261

SaaS Software Metrics Revenue 261

SaaStr

APRIL 10, 2023

B2B SaaS companies often aim to land large enterprise clients that can bring with them long relationships and large deals. So land and expand had been going great, but we wanted to make that push. Others may seek to corner the SMB market. However, what many businesses may overlook is the startup segment. Why Seek Out Startups?

Startup 216

Startup Scale SMB Venture Capital 216

SaaStr

MARCH 22, 2023

A real land-and-expand strategy, or at least, increase utilization dramatically over time strategy. #7. It took them a full 10 years to get to $1m in ARR (!). And then after that, explosion. Robotic Process Automation took off, and they rocketed toward $1 Billion in ARR. And UiPath? It’s kept up, and evolved. Targeting 9.5%

Scale 253

Scale Cloud Scaling Churn 253

SaaStr

JANUARY 20, 2021

It’s expanded its product portfolio to build an incredible observabillity engine approaching $1B ARR. 75% of new logos landed with two or more products. $30B+ Datadog became the great darling of developers and devops years ago, and never stopped pushing on the accelerator. This is a theme we’ve seen on this series.

Payments 312

Payments Cloud Engineering Revenue 312

SaaStr

SEPTEMBER 17, 2021

Even Now, It’s Still a Land Grab in So Many Segments in SaaS and Cloud. Video is still so underpenetrated that Anjali sees so many spaces as land grabs not fully served. More on that here. Anjali’s top learning on going global is to lead in with a great GM and a small team in each key geo. Anjali is staying patient here. #3.

Enterprise 247

Enterprise Scale Sales Hiring Headcount 247

User Pilot

JULY 22, 2023

What is a land and expand strategy? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! What is the land and expand sales strategy? How do you get started?

Strategy 96

Strategy Sales Recruiting Customer Success Acquisition 96

Unbounce

SEPTEMBER 28, 2021

The Unbounce Conversion Intelligence Platform expands the company’s offerings beyond landing pages to meet the needs of SMBs aiming to level up their growth. The Unbounce Conversion Intelligence Platform expands the company’s offerings beyond landing pages to meet the needs of SMBs aiming to level up their growth.

AI 141

AI Machine Learning Artificial Intelligence Marketing 141

Totango

AUGUST 25, 2022

First, we’ll examine what SaaS customer engagement is and how it incorporates the strategy of “land and expand.” Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy.

Engagement 97

Engagement Strategy SaaS Scale 97

SaaStr

DECEMBER 14, 2022

Their customers desperately need to make sense of this new world – not only how to survive massive digital acceleration but also high inflation and other forms of political and economic volatility. Customers have become very thoughtful about where they can spend their budget and how to do more with less in times of uncertainty.

Scale 234

Scale SMB Scaling Innovation 234

SaaStr

SEPTEMBER 6, 2021

Customers that have little room to land-and-expand won’t get the same treatment from sales as an account that has a lot of room to grow. Ah, who should Customer Success report to. It’s not super simple. There are generally 3 options in the early and middle days: CEO. VP of Sales (once you have one). VP of Something Else. Increases NPS.

Customer Success 248

Customer Success Sales Hiring Finance Churn 248

Neil Patel

DECEMBER 12, 2020

The Top 4 Options For The Best Free Website Builders: Wix – The best for e-commerce sites Weebly – The best for general sites WordPress – The best for blogging and content creation Site123 – The best for quick and easy landing pages. Do you want to build a website? The best part? What is your site’s end goal?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

SaaStr

JULY 13, 2022

Finally, growth occurs when sales, product, and marketing can come together. In reality, avoidable mistakes stop companies from achieving their true growth potential. . Co-founder and CEO of Insider , Hande Cilingir, talks about what it takes to write a successful revenue growth story. Mistake 1: Not accepting your mistakes.

Scale 234

Scale Sales Hiring Revenue Marketplace as a Service 234

SaaStr

OCTOBER 7, 2022

The number of global venture capital (VC) investments dipped in 2022, thanks to ongoing geopolitical tensions, turbulence in global capital markets, supply chain issues, and increasing interest rates. This has caused VC investors to be increasingly wary. The recent downward movement. VCs and investors are still adjusting to the market.

Venture Capital 218

Venture Capital Marketing Startup Construction 218

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts.

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

SaaStr

SEPTEMBER 7, 2022

This approach landed Demodesk their first 25 customers. . How do you build a sales organization from scratch? How do you go from $0 to $1M ARR and beyond? What about moving from founder-led sales to building a sales team and scaling your revenue growth? Use your personal network. Reach out to friends and family. Users > customers.

Sales Hiring 210

Sales Hiring Scale Revenue Sales 210

SaaStr

OCTOBER 17, 2023

Will they expand?) When we look at publicly traded companies, there is a direct correlation between NRR and Enterprise value. That’s the end state we’re going for. What does NRR have to do with customer success? Everything! At last week’s Workshop Wednesday — every Weds at 10 a.m. Do my customers find value in my product and service?

Scale 169

Scale Sales Hiring Customer Success Scaling 169

SaaStr

MARCH 13, 2023

To expand using a bottom-up model, SaaS businesses need to create a more delightful experience for every user. These experiences don’t just happen when customers unlock your product’s value without jumping through several hoops. Few SaaS brands have been able to hone in on this the way Scratchpad and OpenPhone have.

Growth Hacking 222

Growth Hacking Social Media SaaS Business 222

SaaStr

MARCH 14, 2021

Everyone has tough quarters, and usually, at least one tough year (more on that here ). As we approach $10m, and then again as we approach $20m, and then again as we approach $X0m … we often blame a factor that I believe rarely is really real — The Law of Large Numbers. It’s because the markets are bigger. Make a change tomorrow.

Scale 276

Scale Branding Churn Pricing 276

SaaStr

DECEMBER 15, 2021

12:00 PM (20 MINS) – Running the Enterprise Playbook: Land and Expand, and More with Envoy’s Head of Enterprise Sales Sarah Lash. 12:00 PM (20 MINS) – Running the Enterprise Playbook: Land and Expand, and More with Envoy’s Head of Enterprise Sales Sarah Lash. All times are in Pacific Time.

Scale 237

Scale VP of Engineering Scaling SMB 237

SaaStr

APRIL 4, 2023

Find a blend of low-touch and no-touch self-service mixed with higher-touch sales to land bigger deals. While all organizations are different, one core truth remains — Everything changes. This is true in life and business. Thankfully, the SaaS world doesn’t require spears and bows, but it does require a careful approach.

Scale 234

Scale Strategy Scaling Outbound Sales Team 234

SaaStr

SEPTEMBER 5, 2022

By building product capabilities that incentivize users to do more, companies can expand revenue through the product itself. It doesn’t take much; some companies will pre-populate their customers’ landing pages with their company names and logos. Let’s use sales-led organizations as a comparison point. Secret #3: Growth & NRR.

Sales Recruiting 260

Sales Recruiting Business Pricing Churn 260

SaaStr

AUGUST 23, 2021

Over the past 7+ years, the SaaS community has blown us away with your energy and passion, and have been the driving force in helping us expand from our humble roots of a few hundred Founders at the first SaaStr Annual in 2015. That’s when we do more. First, we facilitate 1-on-1s between founders and VCs. appeared first on SaaStr.

Startup 246

Startup Revenue SaaS Marketing 246

SaaStr

MAY 6, 2022

’ It’s been a rough day – and 6 months – in public tech land. So the public markets are in tumult. Many SaaS and Cloud leaders are down more than 50% from their all-time highs. But Covid did create a lot of artificial demand for Cloud products, especially the lockdown phase. And indeed there is today!

SaaS 340

SaaS Azure Cloud AWS 340

SaaStr

JANUARY 21, 2022

You might feel confused about where to begin, how to scale up, which mistakes you should avoid, and things you should consider before expanding. Their offerings have expanded over the years from personal use to Grammarly Business, Grammarly for Non-Profits, and the recently launched Grammarly for Developers.

Scale 214

Scale SMB Enterprise Sales Hiring 214

SaaStr

AUGUST 5, 2019

Over the next 30 minutes, my intent is to talk a bit about land, expand, and explode, which actually started as an internal keyword at Egnyte. The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. Join us at SaaStr Europa 2020.

Sales Recruiting 170

Sales Recruiting Construction Scale SaaS 170

SaaStr

FEBRUARY 17, 2021

Customers that have little room to land-and-expand won’t get the same treatment from sales as an account that has a lot of room to grow. Ah, who should Customer Success report to? It’s not super simple. There are generally 3 options in the early and middle days: CEO. VP of Sales (once you have one). VP of Something Else.

Customer Success 278

Customer Success Scale Churn Finance 278

SaaStr

JANUARY 17, 2023

Landing and expanding with a user requires a bottoms-up, product-led approach. . What is the right Go-To-Market strategy for a startup getting out of the gate? Sign up here to join them FOR FREE! At Harness, Eubanks leads go-to-market. It’s repeatable, prescriptive, and scalable. . With the invention of the internet came access.

Startup 239

Startup Sales Sales Funnel Education 239

SaaStr

JANUARY 5, 2022

What you want in SaaS is big accounts you land and expand with. Mark Wayland, CRO of Box, discusses Box’s journey to reaccelerate their growth, what made them successful, and the lessons he learned along the way. Master your messaging. The product roadmap aligned with this messaging, too. Make the move to multi-product.

Scale 275

Scale Scaling Sales Hiring Software Review 275

SaaStr

APRIL 25, 2023

While many of the companies on SaaStr are based in North America and then expand to Europe and APAC, we’re seeing more and more expansion going the other way. Their high NRR emphasizes the importance of the land and expand strategy Celonis depends on. This has resulted in amazing hypergrowth.

Scale 189

Scale VP of Engineering Sales Hiring Engineering 189

SaaStr

JANUARY 5, 2021

Even if the Customer Success thing is working, do you have someone, or a team, dedicated to maximizing land-and-expand and/or upsells? If you have mid-market customers but not many in the enterprise or low-end, focus there even more this year. At least at 20,000 feet. It’s hard, yes. But here’s the thing. A bit more here.

Sales Hiring 328

Sales Hiring SaaS Outbound Sales Team Customer Success 328

User Pilot

JUNE 30, 2023

First, it expands the company’s reach into markets that would otherwise remain inaccessible. Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Let’s get right to it. Book the demo to see how it works!

SaaS Payments 98

SaaS Payments Outsourcing Services Payment Solutions Payment Services 98

Sales Hacker

SEPTEMBER 22, 2023

Hubspot recently released a blog on how to effectively optimize the freemium conversion rate; see link/visual below: 5 key steps in the process: 1. You can read the full HubSpot blog here , encapsulating the entire scope on how to effectively take value from the freemium model. Another busy week in ‘the city that never sleeps’.

Enterprise 88

Enterprise Scale Generative AI SMB 88

SaaStr

FEBRUARY 7, 2024

In today’s world, there’s a clear shift in what founders, boards, and investors are all after — scalable, low-CAC (customer-acquisition cost) growth strategies. In outbound, they consider three channels: Email Ads Customer referral The first thing they did to automate was use multiple data vendors to gain a clear overview of their entire TAM.

Scale 237

Scale Sales Hiring Strategy Marketing 237

Unbounce

AUGUST 31, 2021

A machine that writes emails, headings, landing pages, and more?! But as this copywriter—who’s very much human—will tell you, there’s nothing to fear. Imagine a world where you don’t have to agonize over every word , but rather plug your requirements into a machine —and presto!—the the work has been done. trying to make it all make sense.

AI Search 145

AI Search Artificial Intelligence AI CTO 145

SaaStr

DECEMBER 12, 2022

But once you begin to scale your business, you realize that you also need principles in place to strengthen your appetite for growth and expand profitably. As soon as users land on your website, they should get the value quickly. The strategies you deploy. The service you deliver. Lesson 2: Achieve immediate time-to-value.

Payment Methods 186

Payment Methods SaaS Payments Company Culture Payment Solutions 186

Neil Patel

MAY 28, 2021

If you have it in place, you can expand your customer base and quickly grow your business. Having multiple-location SEO enables businesses to attract website traffic from various states or countries across the globe. It brings a lot of benefits to e-commerce businesses that offer worldwide or international shipping. Attract Local Customers.

Social Media 145

Social Media Engineering Travel Strategy 145