SaaStr

MARCH 30, 2024

They will spend all your money, fail, and derail your growth. They will spend all your money, fail, and derail your growth. If you don’t model it properly (and often for the first time) — your burn can creep up on you, no matter how carefully you think you are managing expenses. Or at least, maybe $10m-$20m ARR.

Scaling 289

Scaling Revenue Underperforming Technical Team Market Segmentation 289

SaaStr

SEPTEMBER 12, 2023

Customer success teams are critical for SaaS companies as they own the customer relationship from start to finish, managing up to 75% of revenue through renewals and upsells. How does a CEO/founder/owner pick his salary? Practica put together its guide of the top SaaStr articles to excel at work. And you can start very small.

Sales Hiring 253

Sales Hiring Technical Advisors Compensation Outsourced Development 253

SaaStr

DECEMBER 14, 2023

I t’s been a wild growth experience, and Google Cloud is considered the fourth or fifth-largest Enterprise company in the world. Alison brings the perspective of all sides of a startup, from investing to SaaS to Cloud. Alison brings the perspective of all sides of a startup, from investing to SaaS to Cloud.

Cloud 263

Cloud Scale AWS AI 263

SaaStr

FEBRUARY 14, 2023

It’s a leveling out from a period of explosive growth. As things appear to slow, how do we get back to the fundamentals, find the things that are great about SaaS that are measurable, and help people see the value in your business? Growth Is Still Number One Growth is still the number one metric, but it’s not the only one.

Metrics 232

Metrics SaaS Marketing SMB 232

SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. How Is CAC Calculated In SaaS? CAC stands for Customer Acquisition Costs and measures how much it costs to buy a new customer. And it’s possible! The takeaway?

Metrics 211

Metrics SaaS Sales Hiring Finance 211

SaaStr

JANUARY 3, 2023

In the current economic climate, investors weigh profitability over growth. There’s a trend toward transitioning from growth at all costs to paths to profitability. Kate Ahlering, CRO at Calendly, shares how revenue operations are every CRO’s secret weapon to revolutionizing enterprise sales growth. . Not anymore.

Enterprise 245

Enterprise Sales Sales Funnel Compensation 245

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. How is that possible? “You It’s still a major part of the company.

Scale 169

Scale Sales Hiring Scaling Banking 169

SaaStr

DECEMBER 21, 2023

Software Revenue Multiples On the chart below, the darker blue line shows the median revenue multiple for 100 software companies. Software Revenue Multiples On the chart below, the darker blue line shows the median revenue multiple for 100 software companies. At Workshop Wednesday, held every Wednesday at 10 a.m.

SaaS 269

SaaS Software Metrics Revenue 269

SaaStr

NOVEMBER 14, 2023

What Is A “Consumption” Business In the old days of software, you had a company like Oracle that popularized the perpetual license where customers own the software and vendors own the market. Moving from a traditional SaaS to a pure consumption model was a challenging but fun transition for MongoDB. It didn’t work. The moral of the story?

Compensation 169

Compensation Sales Azure AWS 169

SaaStr

NOVEMBER 13, 2023

How do you scale a product organization quickly? Let’s see how Drata does it — a relatively young company of only 2.5 Let’s see how Drata does it — a relatively young company of only 2.5 Companies could spend time reading competitor press releases and blog posts, and sure, you need to know some of that stuff.

Scale 249

Scale Scaling Sales Hiring Construction 249

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Magic Number is your growth in ARR over a quarter divided by the sales and marketing spend in the prior quarter. Let’s find out.

VP of Engineering 245

VP of Engineering Scale Marketing Benchmarks 245

SaaStr

AUGUST 29, 2022

5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator : Anu Hariharan , Managing Director at Y Combinator, will share key learnings from top B2B startups and how these pivotal lessons help founders build in any sector. If you haven’t already, sign up here for tickets before we sell out.

Scale 266

Scale Sales Hiring Marketplace as a Service B2B 266

Totango

FEBRUARY 9, 2024

Similarly, to be successful, an enterprise needs to be able to prevent churn and increase revenue growth. Similarly, to be successful, an enterprise needs to be able to prevent churn and increase revenue growth. Measuring and analyzing how your company manages these two factors is critical to growth.

Retention 109

Retention Underperforming Technical Team Software Review Churn 109

SaaStr

FEBRUARY 7, 2024

That’s twice the average of 6x ARR for public SaaS companies. Efficient, steady, profitable growth at scale. And also how important it is to go a smidge upmarket if you sell to SMBs and smaller customers. #2. And also how important it is to go a smidge upmarket if you sell to SMBs and smaller customers. #2.

SMB 250

SMB Enterprise Scaling Trends 250

SaaStr

FEBRUARY 24, 2023

Over the last ten years, ICONIQ Growth has partnered with over 90 companies, seeing them grow through critical phases. Doug Pepper, General Partner at ICONIQ Growth, has invested in software and SaaS companies for 22 years, from seed to growth stage. What is driving this growth?

Scale 225

Scale Sales Hiring Scaling Venture Capital 225

Tom Tunguz

MARCH 3, 2020

The 9 Disciplines of Great SaaS Companies remains one of the most popular posts on marketing on this blog. Gabe Larsen , the VP of Growth at Kustomer, has a marketing scorecard that goes one level deeper and breaks down some of the key elements of key marketing processes. Where does the company play? who does it sell to?

Underperforming Technical Team 289

Underperforming Technical Team Marketing Scale Social Media 289

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

JUNE 17, 2023

In this post, we’ll share the learnings from SaaStr CEO and Founder Jason Lemkin’s frontline analysis of the current state of the market in 2023, and distill down into why we’re now in the era of efficient growth in SaaS. One such deal that Jason points out was Salesloft’s $2.5

Venture Capital 238

Venture Capital Scale Technical Review Software Review 238

SaaStr

JANUARY 10, 2024

These CMOs have all taken their companies from the early stages through IPOs and have been apart of multi-billion dollar organizations. Mistake #1: Not Participating in Company Strategy CMOs need to be involved, and a common mistake founders make is not involving them in strategic conversations within the C-suite. What do we value?

Sales Hiring 272

Sales Hiring Scale Technical Review Leadership 272

SaaStr

JANUARY 12, 2024

We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. We still want to drive retention and growth and make money. But there is debate happening about how to achieve that.

Sales Hiring 270

Sales Hiring Customer Success Scale AI 270

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? What is a customer engagement model and how can SubscriptionFlow help you devise effective customer engagement models for SaaS? It is measured using various metrics. The sections are as follows: 1.

Engagement 87

Engagement Customer Lifetime Value Revenue Subscription 87

SaaStr

OCTOBER 14, 2022

While previously, investors were a bit more open and hyper-focused on growth, now SaaS VCs are more interested in proving efficiency alongside growth. As always, investors still have high-growth expectations, which have not changed. What Makes Companies Go From Boom to Bust? Measuring Efficiency in SaaS.

Startup 221

Startup SaaS Metrics Churn 221

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 272

Business Model SaaS Payments Payments Headcount 272

SaaStr

SEPTEMBER 29, 2022

Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate.

Technical Review 264

Technical Review Technical Advisors Scale Compensation 264

SaaStr

FEBRUARY 12, 2022

However, there are practical methods you can use to acquire new customers, drive higher retention, and grow your company. . Lapeyre shares advice on how to use data to acquire more customers and increase ARR. . Lapeyre shares advice on how to use data to acquire more customers and increase ARR. . Measure Customer Success.

SMB 243

SMB Scale Data Scaling 243

SaaStr

NOVEMBER 15, 2022

In an insightful SaaStr workshop , Battery Ventures Principal Brandon Gleklen shares how the views on SaaS metrics are changing and considerations for measuring success continue to shift in today’s landscape. For many, it’s proven to be a year of growth and resiliency. The Evolution of Language For SaaS Business.

Metrics 238

Metrics Machine Learning Artificial Intelligence Technical Review 238

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. However, the truth is that every company has tried, failed, and restarted before getting to success.

Sales Hiring 251

Sales Hiring Payment Services SaaS Payments Scale 251

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing.

Retention 83

Retention Metrics Strategy Scale 83

SaaStr

SEPTEMBER 25, 2023

Unfortunately, this type of tension is all too common and plagues many companies. Reconciling the Past and Present Experience can be the best teacher, and Passi can draw on his past career as a sales leader at an early-stage company. But there is hope. Those core metrics lie within the funnel rather than top-of-the-funnel MQLs.

Enterprise 274

Enterprise Marketing Sales SaaS 274

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. This article is a roundup of the not-so-obvious phrases you should avoid saying to a customer no matter how well-intentioned or deserved. While people might not remember exactly what you said, they’ll always remember how you made them feel. 2020 was a real mixed bag of emotions. Some of us sped up.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

NOVEMBER 3, 2023

They’re still cruising — growing a stunning 45% YOY – which led us to the question: How? They’re still cruising — growing a stunning 45% YOY – which led us to the question: How? Just six years later, he’s the CRO of the company. Just six years later, he’s the CRO of the company. and across the globe.

Payment Methods 214

Payment Methods Acquisition Scale Payments 214

SaaStr

OCTOBER 5, 2022

In a volatile economic climate and market, founders must employ smart growth strategies while focusing on efficiency. For early-stage companies, the onus is to show investors a sustainable and solid path to profitability focused on topline and efficiency. How do your customers derive value from your product? .

VP of Engineering 216

VP of Engineering Scale Scaling Sales Hiring 216

SaaStr

MARCH 25, 2022

Tracking business performance through revenue targets remains one of the most valuable ways to measure company success. Yet, it’s crucial to understand how to set the right goals for your sales teams to ensure optimal growth. The first one is where you set the target, and the second one is how you perform.

Sales Hiring 281

Sales Hiring Revenue Finance Startup 281

SaaStr

APRIL 28, 2022

Our second SaaS blog post ever, in 2012 (updated after) was “Want to Understand SaaS? It’s the engine that lasts decades, and fuels growth to far bigger levels, than you might even thinking possible in the early days. So don’t get me wrong — NRR is a Top 3 Metric for any SaaS company. Why is this?

Customer Success 231

Customer Success Metrics Scale Retention 231

Totango

FEBRUARY 23, 2024

From the key responsibilities of each role to activating and deploying the flywheel to the most important metrics to measure, Karen discusses all the hottest topics about this compelling collaboration. This partnership helps to activate the flywheel and propel growth from the existing customer base.

Scale 92

Scale Customer Lifetime Value Acquisition Customer Success 92

Subscription Flow

JANUARY 5, 2024

This blog is written expressly for small to medium sized businesses that cannot possibly take all metrics into account and so must engage in a brutal strategy of having to pick and choose. Product metrics track how people interact with your product and how that affects your business.

B2B 52

B2B Metrics SaaS Benchmarks 52

Blulogix

APRIL 11, 2024

This blog post covers the best practices for mastering channel business management, highlighting the importance of establishing clear processes and guidelines for a fruitful collaboration with channel partners. It ensures consistency in how your offerings are presented and priced across different channels.

B2B 80

B2B Subscription Payment Features Scale 80