User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. Go through each stage of the funnel and map out the touchpoints that are involved in them.

B2B 94

B2B Development Team Review Software Review Marketing 94

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business.

Data 84

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 84

Subscription Flow

MARCH 1, 2024

Keeping all of this in mind, in this blog we will first be talking about what is ClickFunnels, how exactly does it work, what are some of the best payment gateway for ClickFunnels, and lastly how does it integrate with SubscriptionFlow and how does the integration work. Next, decide on a funnel template that works for you.

Payment Services 81

Payment Services Payments Payment Methods Merchant Services 81

User Pilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product.

Underperforming Technical Team 94

Underperforming Technical Team SaaS Churn User Experience 94

User Pilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking.

Software Review 103

Software Review Churn Retention Software 103

User Pilot

AUGUST 14, 2023

Creating a customer journey map and tracking in-app events for every single step of the journey. Map out the customer journey to perform funnel analysis and spot points of friction. Identify the happy path by tracking your user’s actions with event tracking. What is first-party data? Tagging features with Userpilot.

Data 86

Data Product Marketing Customer Success Payment Features 86

User Pilot

MARCH 23, 2023

Every department in a SaaS company should be aligned with ongoing marketing campaigns and active sales funnels. There’s nothing wrong with each team having its own funnel, but you should still unify efforts. On other hand, sales teams focus on nurturing those leads throughout the sales funnel and converting them into customers.

Data 85

Data SaaS Sales Funnel Acquisition 85

Totango

FEBRUARY 23, 2024

Check out the full episode to hear all of her hot takes. Use a customer-centric approach for a successful collaboration Traditionally, the CMO focuses on customer acquisition, answering questions like who is coming into the funnel, which prospects close, and which cohorts convert better at different stages.

Scale 92

Scale Customer Lifetime Value Acquisition Customer Success 92

User Pilot

NOVEMBER 20, 2023

Those who have already used product analytics software can imagine why a marketing hub for all your pages would be even more in-depth and complex. In this guide, we’ll go over which analytics HubSpot tracks, what its benefits are, and which features you can use!

Software Review 98

Software Review Marketplace as a Service Metrics Pricing 98

SaaStr

MARCH 7, 2022

Investing in a robust CRM software is a must as it helps you consolidate data about customer interactions. Step 2: Analyze your funnel. Once you have the data, next you’ll want to analyze your sales funnel. Take a look at your sales funnel and ask: ‘ Do I see any red flags ?’ Step 1: Collect data. Step 3: Experiment.

Scale 238

Scale Sales Hiring Scaling Sales 238

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

SaaS Payments 90

SaaS Payments Trends Payment Solutions Payment Methods 90

User Pilot

JUNE 7, 2023

Funnel optimization is important—just imagine getting 1000s of trial users but only converting a couple of paying customers. There’re many factors affecting conversion rates, but what can you do as a customer success manager or product manager to improve conversion rates across the user funnel and achieve product growth ? Activation.

SaaS 77

SaaS Sales Funnel Onboarding Acquisition 77

User Pilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

SaaS 87

SaaS Scale Social Media Pricing 87

User Pilot

JANUARY 26, 2024

Product-led content comes in different formats, including videos , case studies , blog posts, research reports, checklists , newsletters , and social media posts. In your strategy, prioritize middle- and bottom-of-the-funnel content as they have greater business potential than general topics.

Content Marketing 52

Content Marketing Marketing Social Media Education 52

User Pilot

JANUARY 12, 2023

User behavior analytics (UBA) is a way to track user activities across the web, mobile, and other digital channels. The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. How to track user behavioral data.

Artificial Intelligence 90

Artificial Intelligence SaaS Software Review User Experience 90

Neil Patel

OCTOBER 3, 2020

Hire an SEO marketing agency with a proven track record like NP Digital Hire an SEO Consultant who can build your entire SEO strategy. Having a Content Calendar is the only way to not get lost in the tons of articles, blog posts, and pages you’re about to optimize. Dozens of different software will help with this.

Consulting 144

Consulting Scale Sales Hiring Sales Funnel 144

User Pilot

JANUARY 16, 2023

As such, building out a well-optimized feature adoption funnel should be a top priority regardless of the number of users you currently have. As long as a feature exists, there’ll always be ways to track current feature adoption rates for it and improve feature adoption through the tactics in this article.

Software Review 84

Software Review Onboarding Metrics Churn 84

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 90

Software Review Outsourcing Services SaaS Sales Hiring 90

User Pilot

FEBRUARY 20, 2023

The funnels feature is available in both of the tools and enables you to see how your users progress across different stages of the user journey. Funnels are not available in Userpilot yet, but Goal tracking serves the same purpose. Pendo Funnels. Each column stands for one step in the funnel. It looks like this.

Software Review 93

Software Review Systems Review Underperforming Technical Team Mobile 93

User Pilot

JULY 14, 2023

Once you dark launch the feature, use product analytics to track its performance. Conduct funnel , heatmap , and session recording analysis to identify friction and usability issues. Triangulate product analytics data with customer feedback and track support tickets for a more complete picture. Funnel analysis.

AI 86

AI User Experience Software Engineering Software 86

Baremetrics

JULY 20, 2021

Together with realistic and defined goals, you should have some clear metrics to track your progress as well. Then proceed with defining your key performance indicators (KPIs) to track metrics for success. It can be difficult to know what KPI’s you should track for SaaS growth.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

User Pilot

APRIL 26, 2023

Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. Track custom events to measure the completion of important milestones in the customer journey. You can also track in-app behavior with feature tags, goals, and custom events.

Data 93

Data Data Analysis Software Review SaaS 93

Neil Patel

FEBRUARY 10, 2021

These are the goals of your sales funnel. To get the most out of your leads in each stage of their purchasing journey, you should have a funnel conversion strategy for all levels of the funnel. If you have a website and a business, you can measure and create a sales funnel that converts, even if you’re starting from scratch.

Social Media 133

Social Media Sales Funnel Content Marketing Branding 133

User Pilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product. What is product analytics software? Want to learn how? Book the demo! What is product analytics?

Software Review 88

Software Review Management Systems Review SaaS 88

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 80

Payment Solutions Payments Payment Services SaaS Payments 80

User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. The sales process conversion funnel involves four stages: website visitor, marketing and sales qualified lead , product qualified lead , and paying users.

Benchmarks 91

Benchmarks B2B SaaS Payments Payment Methods 91

User Pilot

JUNE 25, 2023

Watch over product analytics to track customer interactions and use in-app guidance to improve their experience. Track Customer Effort Score (CES) to improve a page and remove friction from the customer experience. Setting up click tracking on Campfire with Userpilot. Tracking in-app interactions with Userpilot.

Software Review 78

Software Review Scale SaaS Onboarding 78

User Pilot

MARCH 20, 2023

TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. Each of the tools allows you to track users' progression down the funnel. Each of the tools allows you to track users' progression down the funnel. User journey tracking. Product usage tracking.

Mobile 73

Mobile Retention Pricing Engagement 73

User Pilot

JULY 14, 2023

Cohort analysis tracks and compares the in-app behavior of specific user groups over time, providing insights into user retention, engagement , or the impact of product changes. Funnel analysis analyzes user progress at key stages in the user journey, identifying bottlenecks or drop-offs. Funnel analysis in Userpilot.

SaaS 70

SaaS Underperforming Technical Team Churn Scale 70

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. And what is also exciting is that SaaS customers are buying more and more software.

Software Review 189

Software Review Scale Technical Review SaaS 189

User Pilot

DECEMBER 13, 2022

The types of metrics to track in your dashboard. Three metrics you should track in your product analytics dashboard are product usage metrics , customer loyalty metrics , and customer funnel metrics. You can track feature usage, create user segments , and then build custom flows that improve user experience.

Metrics 83

Metrics Engagement Customer Lifetime Value Social Media 83

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Software Review 85

Software Review Software Management Azure 85

User Pilot

JUNE 26, 2023

The right software for the job must have a few key features: an intuitive UI, engaging UI patterns for onboarding , analytics , user segmentation , the ability to gather feedback , integrations with other tools , and scalability. Good product experience management software will integrate with your existing tech stack. Let’s dive in.

Scale 82

Scale Pricing Onboarding Mobile 82

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. Hiring is complicated, so you have to build a lot of software to get to $200M ARR. Folks say they’ll take AI and filter top-of-funnel.

Sales Hiring 226

Sales Hiring AI SMB Scale 226

User Pilot

JUNE 6, 2023

Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. There’s a whole host of analytics metrics that you could track. Funnel analysis allows teams to optimize conversions at the key stages of their journey, like the sign-up process or onboarding. Here are the most common benefits.

Data 60

Data User Experience Churn Retention 60

User Pilot

JUNE 8, 2023

TL;DR Customer journey analytics is the process of tracking user interactions at all the touchpoints in their journey. Both Amplitude and Google Analytics are robust analytics tools for tracking user behavior in web and mobile apps but they lack the engagement layer to act on the insights. What is customer journey analytics?

Underperforming Technical Team 75

Underperforming Technical Team Customer Lifetime Value SaaS Software Review 75

User Pilot

MARCH 21, 2023

Tracking user behavior enables you to identify successful user behaviors and promote them for other user segments. Tracking product usage at all customer journey touchpoints is necessary to develop fully-satisfying user experiences. User journey tracking enables teams to remove friction from the points where users drop off.

Management 78

Management Technical Review Outsourced Development Mobile 78