Sales Hacker

SEPTEMBER 8, 2022

One of the oldest truisms in sales is that recruiting new clients costs more than retaining them ( five to 25 times more costly, depending on the industry). More than ever, customer success teams must be in complete lockstep with their sales teams—both should treat any renewal as a joint effort and success. Put the buyer first.

Sales Recruiting 110

Sales Recruiting Technical Review B2B Benchmarks 110

Chart Mogul

MARCH 21, 2019

Defining the 'how' and 'why' of your early sales culture helps make the right thing easy to do. In this post, I discuss sales culture at ChartMogul and share two examples of how our team strives to articulate value in conversations with customers. Sales culture at ChartMogul. Back to buyer-seller basics. I was hooked.

Sales Recruiting 68

Sales Recruiting Sales Technical Review Software Review 68

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. This data point isn’t like our typical benchmarks. Accelerate hiring of internal recruiters.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 164

Sales Recruiting Scale Underperforming Technical Team Pricing 164

OPEXEngine

APRIL 8, 2021

It is easier for small companies—they don’t have large sales organizations that need to be re-trained in how to manage a sales cycle in a virtual world or how to meet changing buyer expectations. We are hearing that some companies are already increasing recruitment budgets going into Q2.

Sales Hiring 59

Sales Hiring Sales Recruiting SaaS Business 59

Valuize Consulting

DECEMBER 7, 2021

Is it going to come from the Sales and Marketing budget, or General Administrative budget? Where does Sales, Support, Training & Education play and what does the handoff look like? Your charters must dictate how you hire as the skill sets you recruit need to align with, and complement, your charters.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

NOVEMBER 6, 2019

What’s a sample job description that I can use to recruit talent? Eventually all businesses—whether category creators or disruptors—will have to become more capital efficient and manage sales and marketing expenses against industry benchmarks. How can I convince my CEO that CATEGORY X is important?

Scale 108

Scale Sales Recruiting Marketplace as a Service Forecasting 108

OPEXEngine

JANUARY 13, 2021

Hiring—lessened requirements for in-person work expected even post-pandemic open up recruitment beyond physical locations, but competition for talent will remain tough in tech. B2B Sales and Marketing. Sales organizational changes: no more big rooms with 50+ inside sales. Impact of the Remote Workplace. More testimonials.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

OpenView Labs

DECEMBER 17, 2019

OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. How many of your highest paid team members are in sales? The fact is that a great (albeit expensive) sales rep is worth every penny and has an obvious ROI.

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

OpenView Labs

DECEMBER 21, 2020

“The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Virtually all inside sales teams were forced to go remote in mid-March and haven’t been back in the office since. Teams are starting to ramp back up, and the next chapter of inside sales is a little wild.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaSX

NOVEMBER 14, 2021

Some founders are able to launch a product and get a bit of early traction without sales or marketing. The second case where initial sales & marketing aren’t needed to launch a product is when a founder has a built-in network of ready buyers and lands initial customers through their own efforts. The skill of the sales reps.

Scale 52

Scale Marketing Sales Recruiting Benchmarks 52

Sales Hacker

FEBRUARY 1, 2021

I started seeing Black faces speaking on panels, featuring on “top Black salespeople to follow” lists and trending with #sales content. On the other, I could only see those same 10-15 names cycling through the speaking circuit so many times before realizing: our industry’s visible Black talent benchmark is pretty shallow. .

Sales Recruiting 69

Sales Recruiting Sales Hiring Underperforming Technical Team Banking 69

Sales Hacker

FEBRUARY 25, 2021

Requests for proposals (RFPs) generate a whopping average of 35% of annual sales revenue , according to Loopio’s 2021 RFP Response Benchmarks and Trends Report. The new research, which surveyed 650+ teams, found that despite economic uncertainty over the past year, RFPs are expected to be an integral part of sales growth in 2021.

Sales Recruiting 64

Sales Recruiting Software Review Technical Review Systems Review 64

InsightSquared

FEBRUARY 12, 2020

12, 2020 – InsightSquared , the leading provider of revenue intelligence solutions, today announced integration with the LinkedIn Sales Navigator Application Platform to bring LinkedIn Sales Navigator usage data into InsightSquared’s revenue intelligence software. Key LinkedIn Sales Navigator analytics now available, include: .

Scale 12

Scale Sales Recruiting Sales Benchmarks 12

SmartKarrot

NOVEMBER 8, 2022

Leverage data, metrics and insights to build and strengthen the overall CS strategy, specifically working on delivering new CRM Analytics and Service Cloud platforms – ultimately working on customer health benchmarks and driving improvements. Recruit, hire, mentor and coach Customer Success team members. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Benchmarks 19

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. This includes: Questions about your current benchmarks , segment objectives, and overall goals. Sales and Marketing Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Sales Hacker

NOVEMBER 16, 2018

As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. RELATED: B2B Sales Outsourcing Is Dicey.

Outsourcing Services 75

Outsourcing Services Outsourced Development Scale Sales Hiring 75

ChurnZero

DECEMBER 18, 2020

Can we recruit hiring new team members from January to April, or from January to June this year, just to make sure that as we enter in the next year, we’re able to start off with some wins and not get upside down. You may not be able to get it from the sales ops team anymore. Customer Success Around the Web.

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

ProfitWell

OCTOBER 24, 2019

“The idea behind it was to get creative and provide fans another multi-game option to get in the doors for each Cavs home game this season and to see the new Rocket Mortgage FieldHouse and everything it has to offer," says Eric Clouse, Cleveland Cavaliers Senior Vice President of Sales and Service. Over the past 7.5

Subscription 41

Subscription Payment Features Sales Recruiting Telecommunications 41

Intercom, Inc.

APRIL 18, 2019

Though he had experience in recruiting, sales and product, marketing was new ground for him. That’s where things like books, speaking at sales kickoffs, and even hiring evangelists internally can help scale some of your content efforts. I like the idea of being long-term greedy, but short-term humble. “We evangelized that.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Unbounce

JULY 29, 2020

If you’re creating a sales page, use this space to highlight how your product or service improves your customers’ lives. But just to make sure these examples are absolute fire , I’ve recruited Gus from our design team to help out. Your Benefits Section. People skim, so provide a bulleted list of the benefits of your offer. FreshGoods

Sales Recruiting 138

Sales Recruiting Branding Healthcare Communication 138

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

MARCH 21, 2023

Work closely with the teams from Sales, Service, and Commercial Operations to standardise and improve cross-team processes. You will be able to recruit, train, and mentor “A players” who are willing to put in the work to address client concerns and support opportunities.

Customer Success 19

Customer Success Sales Recruiting Consulting Benchmarks 19

Sales Hacker

MAY 28, 2019

SaaStock is a gathering of SaaS Sales Leaders, Founders, VCs, and anybody passionate about building a SaaS business. And make sure you’re following Sales Hacker on Instagram , Twitter , and LinkedIn. Scaling Sales: How to Industrialize a Tribe (June 5th, 1:50 PM). How Can I Get Live Updates? Interviews with Speakers!

Sales Recruiting 12

Sales Recruiting Sales Hiring Scale Sales 12

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? We gift customers whenever they leave an online review, act as a reference for a potential customer, or refer a customer who connects with our Sales team as well as when the referred prospect becomes a customer.

Retention 64

Retention Strategy Scale Sales Recruiting 64

SmartKarrot

MARCH 9, 2023

assemble, motivate, and manage a top-notch customer success team. Work directly with our leadership in Sales, Engineering, Product, and Support to engage current customers in defining goals and success criteria and using our product features to help them be met. lead a high-performing team by recruiting, coaching, and inspiring them.

VP of Engineering 19

VP of Engineering Customer Success Sales Recruiting Leadership 19

ProfitWell

NOVEMBER 6, 2019

Reasons for claiming brand loyalty included great deals, sales, and above and beyond customer service. EST, we’ll go live with new data, benchmarks, and plenty of time for questions. Recruit your teammates into the subscription know: recurnow.com to sign up for episodes on the daily. At 1:00 p.m. So why should you join us?

Sales Recruiting 40

Sales Recruiting Mobile User Experience Advertising 40

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 194

Part-Time VPE Scale Sales Recruiting Sales Hiring 194

ChurnZero

MARCH 6, 2020

Founder Annette Franz shares a quote from sales expert Zig Ziglar that shows how a people-first philosophy is your business growth strategy: “You don’t build a business. above industry benchmarks” according to research shared by Growth Everywhere. The good news is that…. Good for the employee is good for business. Always respect them.

Customer Success 69

Customer Success Software Review Scale Sales Recruiting 69

ProfitWell

OCTOBER 8, 2019

Patrick explores data from over 15k SaaS companies on what separates the average businesses from the unicorns and the benchmarks for a company built to stand the test of time. Recruit your friends into the subscription know by sending them to recurnow.com to sign up for episodes on the daily. Orion x Riskalyze.

Sales Recruiting 40

Sales Recruiting Scale Subscription Payment Features 40

SmartKarrot

MARCH 4, 2021

Proactively pipelining talent, driving recruitment, and growing the team. Work with Sales Directors and client executive sponsors to understand and communicate customer needs and develop the Customer Success Plan. We can only improve what we can measure.

Customer Success 10

Customer Success Sales Recruiting Cost optimization & reporting Leadership 10

SaaStr

OCTOBER 3, 2022

Imagine a coverage model, from end to end, for the full customer life cycle: from demand generation to sales to post-sales. Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation. Post Sales. Execution is not just a sales process. Demand Generation.

Scale 207

Scale Sales Hiring Sales Recruiting Scaling 207

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

OpenView Labs

JUNE 10, 2019

Inner Workings of Product Management at Product Led Growth Companies. At product led growth (PLG) companies like Atlassian and Intercom, product management may look very different from a ‘traditional’ SaaS company. These companies have fewer sales reps (or none at all), meaning more resources get invested into product and engineering.

Management 55

Management SaaS Scale Sales Recruiting 55

User Pilot

MARCH 21, 2024

The Buyer Persona Template focuses on the decision-maker’s pain points and goals, helping sales and marketing teams tailor pitches for closing deals. This detailed insight then allows you to customize your marketing and sales campaigns , ensuring they are tailored to the needs of potential customers.

Sales Recruiting 106

Sales Recruiting Underperforming Technical Team Interviewing Social Media 106

SmartKarrot

APRIL 23, 2020

There are various other names for customer success manager being used in the industry like Customer Success Engineer, Sales Manager, Customer Success Specialist, others. We notice there is decent overlap with account management, sales and customer support.

Customer Success 10

Customer Success Sales Recruiting Management Scale 10