Neil Patel

APRIL 9, 2021

LinkedIn Insights gives you the ability to see information about who follows you, engages with your content, or may be of interest to you as a lead or new hire. You can get lists of people who engage with certain content similar to yours. Investing in workforce development and onboarding is an expensive process.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

CustomerSuccessBox

JUNE 20, 2022

With the right customer success software in place, you’ll be able to automate your onboarding and customer journeys, optimize product adoption, instantly check on the health of your customers, and accurately track and report on the metrics that align with your company’s goals. Improve user onboarding. Early-stage SaaS.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

User Pilot

APRIL 10, 2023

Personalized onboarding experiences reduce the time to value by educating users on how to use your product effectively. By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. What makes a successful freemium product?

Strategy 79

Strategy SaaS Onboarding Marketplace as a Service 79

User Pilot

AUGUST 30, 2023

About the author – Dave Martin Dave Martin is the founder of Product Leader coaching service RighToLeft , executive coach, and Chief Product Officer with over 20 years of experience. Product-Led Onboarding: How to get users to value, quickly Product-led onboarding uses the product itself to guide users through the onboarding process.

Scale 99

Scale AI Growth Hacking Innovation 99

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. Which marketing channels did prospects engage with before becoming a customer? What kinds of engagement are influencing closed/won opportunities most frequently? . You have a poor onboarding process. You have poor product/market fit. Cold Outreach.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Sales Hacker

JUNE 7, 2021

Customer business challenges/opportunities: Issues that customers face or opportunities to improve the way they do things that can motivate prospects to engage. For example, a minimum number of maintenance technicians would be critical if you sell a field service app. Knowledge and flexibility to engage prospects.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. How you can tailor onboarding to customers. B2B marketing, yes. How does Ryan think about the relationship between the two?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

SmartKarrot

APRIL 9, 2021

Role: Director of Customer Success Location: Columbia, MD, US Organization: Authority Brands As a Director of Customer Success, you will measure and manage customer success, engagement, and support. Works closely with and coordinates with the B2B Ecomm team. Manages assorted sourcing projects as needed.

Customer Success 10

Customer Success Sales Recruiting Marketplace as a Service Consulting 10

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. In B2B sales we'll be using call recording, call transcriptions, call analytics and call scoring. Professional Sales SALES STACK.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SmartKarrot

JUNE 15, 2020

The software marketplace is always in flux, with newer customer success solution just a click away. These changes have made it imperative for B2B software companies to adapt quickly to customer demands and deliver continuous user value. This becomes a hurdle when you look at automating processes such onboarding and renewal.

Customer Success 10

Customer Success Scale Management Marketplace as a Service 10

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. If you’re selling a limited number of products or services, or have an extremely simple pricing model, a CPQ system may be beyond your needs. 5 benefits of CPQ software. Faster time to revenue.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Which problems are the most pressing for your and your B2B sales team? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Being a B2B buyer isn't easy. 2022: Sales Tools.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Intercom, Inc.

MAY 10, 2018

Figuring out how to grow your business – how you acquire new customers, how you retain them, and how you engage them – is such an important topic for entrepreneurs. Switching to a different service is something that takes a lot of effort. I saw both sides of the marketplace, which was a lot of fun. Andrew: Definitely.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. You have to remember that the people that you’re working with, the team that you’re engaging, they all been groomed the same way. It’s been really fun to be on the investor side. You wait a week.

Scale 116

Scale Marketplace as a Service Sales Recruiting Scaling 116

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Whether utilizing the B2C or B2B product, the students’ experience is consistent across both products.

B2C 40

B2C Merchant Services B2B Payment Services 40

Chargify

OCTOBER 22, 2020

As B2B SaaS leaders know, your CRM is the lifeline between you and your customers, prospects, and future. As an effective CRM solution, it has improvised the sales operation of enterprises and offers innovative products and services to satisfy their customers’ needs. Sounds impossible if you ask us. Increase Customer Delight.

Payment Features 56

Payment Features B2B Marketplace as a Service Forecasting 56

OpenView Labs

MAY 12, 2020

loyal customers, how the company differentiates its brand in the marketplace, and why they founded a thriving user community. Small businesses or teams who adopt it self-service. Getting to a high level of specificity in their key content—like onboarding emails—enables them to connect effectively with prospects and users.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

All that Saas

JULY 14, 2021

Sales enablement tools allow any sales representative can pick the correct content, turn it into the prospective customer, and track the engagement that is happening within that particular content. It effectively helps sellers save time, engage, gain customers by preparing, presenting, sharing, and tracking any sales information.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

Chargify

AUGUST 17, 2017

Let’s move on to the specific techniques your SaaS can use to re-engage and get your growth back on track…. You can use those patterns to help inform product decisions and identify areas that may need improvements such as onboarding, support, and sales processes. Actionable Ways To Reignite SaaS Growth. Analyze metrics.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Sales Hacker

OCTOBER 7, 2021

Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Neil Patel

MARCH 11, 2023

As many as 91% of B2B marketers use content marketing as part of their marketing strategy. When people know who you are, they’ll be more willing to click on your content and engage with it. There are countless features, but the most notable one lets you build an email list with subscribers who are truly engaged with your content.

Content Marketing 114

Content Marketing Marketing Social Media Scale 114

SmartKarrot

APRIL 23, 2020

Customer success is fast becoming one of the most vital functions for software as a service (SaaS) companies providing subscription solutions that deliver personalized services to customers for minimal investment. That goes back to the nature of their purchases.

Customer Success 10

Customer Success Marketplace as a Service Travel B2C 10

Intercom, Inc.

JANUARY 3, 2020

I suppose it’s ironic, given what you’re saying, that I’ve tried to start using it multiple times and set up the customer onboarding and ended up cancelling or postponing multiples times in a row. Paul: Yeah, I’ve never gone through their manual onboarding process because it got scheduled and rescheduled and then I gave up.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

SmartKarrot

JUNE 11, 2023

A project management tool like Jira helps all the members to engage in a particular task where they can communicate and exchange information to provide better collaboration and coordination. Jira’s marketplace provides many add-ons and extensions to support further functionalities. What is Jira? Read on to learn more.

Software Review 10

Software Review Software Systems Review Traceability 10

User Pilot

AUGUST 31, 2023

Examples of products that depend on the network effects for growth are social media sites like Facebook, messaging apps like WhatsApp, lift-sharing platforms like Uber, or marketplaces like eBay. Notion uses the freemium model and community engagement to grow its user base. Network effects: Slack onboarding involves inviting teammates.

Social Media 90

Social Media Customer Lifetime Value SaaS Marketplace as a Service 90

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

OCTOBER 30, 2020

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms.

Scale 195

Scale Sales Hiring Marketplace as a Service Mobile 195

Intercom, Inc.

FEBRUARY 21, 2019

I was flying on a plane one day as a flight attendant, and I met an executive at Microsoft who told me that they were bringing onboard a new bunch of younger employees, and Microsoft typically doesn’t hire people out of college. We’re basically the world’s biggest business marketplace. Ryan: Sure. We’re now G2.com,

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

Point Nine Land

APRIL 21, 2021

An experience that is well aligned with your product: has the candidate been working in B2B vs B2C? In SaaS vs. marketplaces? You just revamped the onboarding experience. Start looking into storytelling frameworks to make your product presentations more engaging. How are you coming up with the best solutions?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52