SaaStr

FEBRUARY 1, 2021

If you don’t think you need a great VP of Sales, Product, Marketing, Customer Success, and Engineering — then all that all that means is you’ve never worked with a great one. Here again, we have the same problems as the Customer Success lead hire, but worse. To me the first question is — do you have leads?

Sales Hiring 273

Sales Hiring Part-Time VPE Scale Sales Recruiting 273

Intercom, Inc.

MARCH 26, 2020

Our leadership team is fully engaged in the active management of our response during this challenging period. All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). This includes not just compute resources, but storage and database resources, networking, security, and DNS. .

AWS 192

AWS Scale Business Cloud 192

Sales Hacker

MARCH 4, 2019

This week on the Sales Hacker podcast, we interview Dan Fougere , CRO of Datadog. Dan is a 20+ year veteran of technology sales and has seen 4 of his last 5 companies become unicorns. Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader.

Leadership 62

Leadership Scale Sales Hiring Sales 62

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. I’m so proud to be sending it into the world at just the right time, when it can make a big difference for a lot of sales organizations. Why a Book on Sales Engagement?

Scale 58

Scale Engagement Sales AWS 58

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. The second army are your main competitors. Mid-stage startups.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 203

Scale Scaling Sales Hiring Cloud 203

Andreessen Horowitz

APRIL 30, 2024

And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” David: Maybe you can talk about that transition, coming from a business like AWS to financial services, which I think was new for you.

Development 97

Development Technical Review AI AWS 97

Intercom, Inc.

DECEMBER 31, 2019

The scale is extraordinary. It will take some time to discern just how fundamentally our political and social discourse will be changed by the likes of Facebook and Twitter, but just as with every revolution, it will lead to both positive and negative outcomes, to both delight and disillusionment. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? They can make donations for those charities.

Software Review 185

Software Review Scale Technical Review SaaS 185

SaaStr

MARCH 22, 2023

Scaling Early-Stage to Hyper-Growth Companies With Ed Lenta, SVP and GM of Databricks Back in the early 2000s, people didn’t entirely accept that a virtual machine could be as good as a physical one. Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks.

Scale 216

Scale Scaling AWS Sales Hiring 216

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 101

Cloud Scale AWS Machine Learning 101

SaaStr

AUGUST 8, 2023

The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling. In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS.

Scale 190

Scale Finance Outsourcing Services Sales Recruiting 190

Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. Due to our rapid growth, we needed to scale the team remotely before opening an office.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 206

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 206

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 224

Sales Hiring Scale Sales Recruiting Scaling 224

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. We’re on iTunes.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

SEPTEMBER 12, 2019

So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Everyone’s always like, “how did you guys scale so quickly,” and like, everyone loves this product. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 126

Scale Scaling CTO Hire Part-Time VPE 126

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. Loving our podcast content?

Sales Hiring 198

Sales Hiring Scale Technical Review Outsourcing Services 198

Sylvia Ng

FEBRUARY 17, 2016

Proven ability to scale a start-up from the ground up. Experience scaling and improving performance on evolving software and web applications. Previous experience scaling a social media account to impressive numbers. Prior experience with building architectural patterns for large, high-scale web applications.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SmartKarrot

MARCH 2, 2023

Here are the top 15 venture capital podcast leaders shaping the industry with their visionary and thought leading podcasts covering a range of topics from startups, investments, trends, interviews, and more! Masters of Scale Masters of Scale – By Reid Hoffman Reid Hoffman is an entrepreneur, product and business strategist, and podcaster.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SaaStr

MAY 23, 2019

So that’s the one scale is saying, “Big distraction, we can’t do this every year. And if you’ve just hired a cohort of 10 sales reps six months ago and everybody’s failing? The board doesn’t want people learning how to be VP of Sales. Say three to six months? Don’t go hire 10 more.

Sales Hiring 123

Sales Hiring Underperforming Technical Team Scale Startup 123

SaaStr

SEPTEMBER 28, 2023

But developers notoriously don’t want to talk to anyone ever, and they’ll still spend six figures and beyond without ever talking to sales. If the company wasn’t built around this purpose, it would be hard to scale. Head of Sales: They don’t understand what SAML means and don’t plan to learn it. It’s not an option.

Enterprise readiness 244

Enterprise readiness Payment Solutions Enterprise Payments 244

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Just scaling software. Like anything sales, now we do sales tools too, to marketing, all these other things.

Cloud 197

Cloud Sales Recruiting Scale AWS 197

SaaStr

APRIL 24, 2020

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. In Today’s Episode We Discuss: * How did John make his way into the world of SaaS over 2 decades ago and how did that lead to his running a $3Bn ARR business line at Adobe and lead to his joining Domo?

Scale 215

Scale Leadership Strategy Technology 215

SaaStr

DECEMBER 13, 2019

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. * It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale.

Technical Advisors 170

Technical Advisors Scale Technical Review Payment Solutions 170

SaaStr

SEPTEMBER 13, 2020

If we look at that and step back, you can think of this, again, from the leading perspective of the public’s first, which is this evolution over time. We’ve all seen AWS and what they’ve done with their platform. Even at spectacular scale, they’re still growing at 30%. They had to reinvent themselves.

Sales Hiring 165

Sales Hiring Scale Payments Cloud 165

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. How sales worked, how pricing worked, how billboards work, and more. Yesteryear, if you had a communications product, you would go into a relatively top down, IT type sale.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. At Snowflake, he was the first rep and single-handedly built the outbound-engine on the way to scaling the business from pre-revenue all the way past $150M+ in ARR.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

SaaStr

JUNE 25, 2019

Come and hear about the typical pitfalls (and how to avoid them) from Pat Poels, an executive with over seven years under his belt leading Eventbrite’s now 300+ strong engineering team that sits across North America, South America, and Europe. That was the area of the company that I was leading. Want to see more content like this?

Engineering 148

Engineering Part-Time VPE Sales Hiring Scale 148

ChurnZero

SEPTEMBER 30, 2021

While more and more CS leaders are catching onto the value of having Customer Success Operations, they still face challenges in both convincing the C-suite of its need and finding qualified people to lead the function. I had an intern that was helping me, so she quickly learned the platform, and then was able to scale it across all the CSMs.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

OpenView Labs

JUNE 17, 2019

And unfortunately, on more than one occasion, I’ve seen this FOMO cause them to lose remarkable salespeople and sales leaders that were previously beyond excited to work with them. Here are three reasons FOMO is the kryptonite of high-growth sales organizations… and how to conquer it. hire them immediately. How did you feel?

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Sales 53

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * I think one challenging thing is when you look at the scale of organizations and you think about change management with new tools. What does really effective product marketing mean to Paul?

CTO Coach 174

CTO Coach Sales Hiring CTO Hire Software Review 174

SaaStr

OCTOBER 3, 2019

And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. All the revenue, shut it down, and started over to build … What they had always planned to build was the full lead nurturing marketing automation product. And it’s the reaction to those problems.

SaaS 145

SaaS Sales Hiring Scale Innovation 145

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. It’s the leading RFP response software trusted by more than 800 high performing organizations across North America. Welcome to the Sales Hacker podcast. We’re on iTunes. And on Stitcher.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75