SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. Roy Mann and Eran Zinman, Co-Founders and CEOs of monday.com, look back at their incredible growth and share the dos and don’ts of scaling.

Scale 203

Scale Scaling Leadership Company Culture 203

SaaStr

JANUARY 6, 2021

How do you scale a company based that can be collaborative for everyone in your org — from finance to marketing? Ultimately, they developed a more hybrid sales approach because there are good parts to each experience. The post Lessons in Scaling a Low Code Platform with Airtable appeared first on SaaStr. On Category Creation.

Scale 193

Scale Software Review Scaling Sales Hiring 193

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. They kept doing it after the economy changed, and they also scaled it. It’s cheap.

Scale 164

Scale Sales Hiring Scaling Banking 164

SaaStr

NOVEMBER 13, 2020

On December 8, join @Talend #CMO @LaurenV for a roundtable session at @saastr Scale 2020 "The Five Hardest #Marketing Decisions to Make and How to Get Them Right with Talend." leadership #womenintech #SaaStrScale [link] pic.twitter.com/JMuRqVP3ae. Our next big digital mega-event SaaStr Scale is coming up soon, Dec 8-9!!

VP of Engineering 177

VP of Engineering Scale Scaling CTO 177

SaaStr

OCTOBER 17, 2023

PST — Former VP of Customer Success and current founder and Managing Partner at Success Venture Partners, John Gleeson, shares his lessons learned scaling customer success from $1M to $300M in ARR. The framework above is a lean canvas to help you understand your customers’ needs post-sale. Renewals.

Scale 164

Scale Sales Hiring Customer Success Scaling 164

SaaStr

JANUARY 16, 2023

To convert an idea into a successful venture, startups need to be equipped to scale. Mike Wiacek, CEO at Stairwell, Mo Jebrini, CTO at Mashvisor, and Michael Ermolenko, CTO at Inworld.ai, discuss with Helene Ambiana, Global SMB and Startups Marketing Director at Google Cloud, how they overcame the hurdles of scaling and reached their goals.

Scale 195

Scale CTO Hire Cloud Scaling 195

SaaStr

FEBRUARY 27, 2023

Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. Their first step to achieving this was hiring a sales leader to build a sales team. Prioritize customer and employee satisfaction.

Scale 188

Scale Sales Hiring Sales Recruiting Scaling 188

SaaStr

JANUARY 21, 2022

You might feel confused about where to begin, how to scale up, which mistakes you should avoid, and things you should consider before expanding. Now, let’s look at ten learnings that Dorian gathered while scaling Grammarly from a Consumer to an Enterprise brand with B2B offerings. Build the baseline by checking leadership assumptions.

Scale 199

Scale SMB Enterprise Sales Hiring 199

SaaStr

MAY 23, 2023

So leading growth stage VC Iconiq has published its latest and very detailed Definitive Guide to Sales Compensation here. It’s very detailed and oriented more toward growth-stage scale-ups — but it’s excellent. Corners were cut in the boom times of 2021, but we are back to sane sales models.

Scale 261

Scale Compensation Sales SMB 261

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Another strategy we often see is moving from a PLG model to a sales assistive model with a more established sales team that can sell the product to the customer. . New service offerings. Create an end-to-end strategy.

Scale 193

Scale Finance Sales Hiring Scaling 193

Sales Hacker

AUGUST 11, 2023

Before we get into it, curious to hear your thoughts on last weeks Sales Hacker/GTMnow announcement ?! This week I sat down and interview the VP of Sales at Crunchbase , Ang McManamon. Ang shares her 5 P’s of Sales Leadership: Professionalism Preparation Process Performance Play More on these below.

Scale 63

Scale Leadership Sales Hiring Sales 63

Nimble - Sales

MARCH 15, 2024

At Elite Introductions, under the leadership of its founder Trudy Gilbert, matchmaking isn’t just a service—it’s a mission. With a dedication to transforming relationship-building through personalized connections, Elite Introductions has been a trailblazer in redefining the matchmaking landscape for nearly two decades.

Scaling 64

Scaling Leadership 64

SaaStr

APRIL 26, 2022

It’s the never-ending stereotype –– marketing and sales are eternal “frenemies.” However, this push-and-pull doesn’t have to be part of your organization as long as you hire and empower the right leadership. Reach out directly as the company founder or CEO, lead with what you are doing for customers, and share your pain points.

Leadership 181

Leadership Sales Hiring Sales Recruiting Scale 181

SaaStr

JULY 20, 2022

generate momentum, they will inevitably need to scale up. For whatever reason, the company is ready to exit startup status and prepare to scale-up. Dave Kellogg, Executive-In-Residence at Balderton Capital, breaks down the most common mistakes companies make when going from startup to scale-up. Be realistic in self-assessment.

Scale 187

Scale Technical Advisors Sales Hiring Technical Review 187

ChurnZero

MAY 15, 2024

Yet, the data suggests, there’s something else at play: a lack of operational leadership experience within our survey respondents’ teams. We asked CSMs to select which aspects of leading a team their manager is good at. When it comes to supportive, interpersonal leadership traits, the data creates a positive picture.

Leadership 52

Leadership Customer Success Scale Management 52

SaaStr

JULY 13, 2023

A strong sales leader is vital to any company hoping to scale. With this in mind, hiring for the Head of Sales role is one of the most important things a business can do. Unfortunately, too many companies focus on the wrong things when hiring their sales leaders, which can lead to hires that aren’t the best fit for the business.

Sales Recruiting 184

Sales Recruiting Sales Hiring Scale Sales 184

SaaStr

MARCH 25, 2023

So one recent survey we did really brought out a healthy debate: does your VP of Sales really need to be a product expert? Many of the comments said it was more important a VP of Sales understand process and leadership more than the product itself. They often melt. I say, you just gotta know the product. At least a little bit.

Scale 220

Scale Sales Hiring Sales Recruiting Sales 220

SaaStr

JANUARY 5, 2024

In the latest episode of CRO Confidential, host Sam Blond, partner at Founders Fund and former CRO at Brex, sits down with Ashley Kelly, VP of Global Sales Development at Rippling. For context – Ashley had previously helped Sam scale Brex’s outbound sales from $2M to over $300M in ARR as Senior Director of SDR.

Sales Hiring 242

Sales Hiring Sales Recruiting Scale Outbound Sales Team 242

SaaStr

SEPTEMBER 17, 2020

In her session, Erica shares her hard-earned leadership lessons– from selling her company to what she’s learned at Github, we’ll share her most essential leadership principles for any stage of business. #1 You want to lead by example and get everything done with your own two hands. Actionable.

Leadership 301

Leadership Scale Communication Scaling 301

SaaStr

DECEMBER 14, 2022

Yamini Rangan, CEO at HubSpot, has many insights on how to serve SMB customers at scale. But because SMBs are rarely digital-first, their recent challenges allowed HubSpot to leverage their years of experience in marketing automation, as it became a core feature of how these companies worked to scale. Balanced Growth Drivers.

Scale 217

Scale SMB Scaling Innovation 217

OpenView Labs

NOVEMBER 9, 2021

Once dominated by relationships, sales today (especially SaaS sales) are equally propelled by technology. With the broad adoption of CRM, the rise of the sales tech stack, and the advent of social selling and other digital sales channels, the sales landscape has shifted dramatically. Scaling SaaS Sales.

Scale 91

Scale Sales Hiring Scaling Technical Review 91

SaaStr

SEPTEMBER 16, 2022

Or do you actually have something worth scaling?”. This doesn’t simply mean that you’ve had a lot of sales, but instead that you’ve won over lots of repeat customers and have demonstrated a strategy that works. Build sustainable scale models. Do you have it right in your first market?

Scale 199

Scale Scaling Sales Hiring Marketing 199

SaaStr

DECEMBER 17, 2023

Replayz.io – It autoscores sales calls according to our specific call frameworks with AI. This allows sales reps to get instant feedback and gives our frontline managers a tremendous amount of coaching scale. What’s the number one top new app you’ve added the past year?

Scale 239

Scale AI Leadership Innovation 239

SaaSOptics

AUGUST 11, 2022

Raise, Sell, Merge, or Scale? In this article, we’ll help you determine the next best step for your business and provide guidance on whether you should raise, sell, merge, or scale your SaaS. The acquirer gets an opportunity to grow market share without doing the heavy lifting of growing and scaling an existing business.

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

NOVEMBER 8, 2023

In leadership, there’s a great expression that “to those who much is given, much is expected.” You have to lead the team, live up to the values, hit quotas and targets, and make money. A Head of Sales who was a sales rep nine years ago. A CMO who was the person doing sponsorship sales six years ago.

Scale 230

Scale Sales Hiring SaaS Scaling 230

Intercom, Inc.

OCTOBER 26, 2020

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. What distinguishes good leadership from bad? Process can enable creativity on a big scale. What was the motivation to build Intercom?

Leadership 211

Leadership Scale SMB Innovation 211

SaaStr

MARCH 10, 2020

Rely on your success, know you are doing something right and scale faster. That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. We’ve scaled it pretty far pretty quickly. So we did about 442 million in sales last year. FULL TRANSCRIPT BELOW.

Scale 196

Scale Sales Hiring Sales Recruiting Scaling 196

SaaStr

JUNE 2, 2022

Q; Dear SaaStr: I Just Received a $1M investment for My 3-year old Industrial SaaS Product to Scale. 1m isn’t enough to scale anything, at least not in the U.S., To hire a true sales & marketing team, you’re going to need about $3m-$4m. You can hire a sales rep or ideally two to help you sell. Not to “scale”.

Scale 182

Scale Sales Hiring Investment Scaling 182

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? So how did I scale my PR agency to a coveted seven-figure powerhouse? To scale and truly stand out, I needed to niche down.

Scale 86

Scale Scaling Strategy Social Media 86

SaaStr

NOVEMBER 25, 2023

A great VP of Sales to keep the engine scaling A great VP of Marketing to keep the leads coming in A great VP of Customer Success to make all those hard won customers happy After $5m-$6m in ARR or so, it’s really hard to scale without a strong VP heading most core functions. Upgrade the management team.

Scale 254

Scale Sales Hiring Banking Engineering 254

Intercom, Inc.

APRIL 20, 2021

Here are three ways to know if it’s time to invest in customer support operations (if you’re looking to scale, it probably is), and a few simple things your organization can do to get started. You’re not scaling as quickly as you’d like. Sound good? What is customer support operations? Customer success? Use the right tools.

Scale 156

Scale Customer Support Scaling Headcount 156

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. If you’re a leader, he says, don’t try to scale your job. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. Jabari Norton, VP WW Partner and Alliances, Sumo Logic.

Scale 193

Scale Marketplace as a Service Cloud SaaS Payments 193

SaaStr

DECEMBER 29, 2023

It can replace humans for those companies that can’t find someone to send emails, update the website, or do sales. Q: As you scale, how metrics-oriented should the company be? ARR asks Jason how he sees the best companies steering into metrics and KPIs to drive performance at a leadership level. The market wants it.

Scale 223

Scale Sales Hiring Customer Success AI 223

SaaStr

JUNE 20, 2023

Dear SaaStr: What remarks have a salesperson said to you that lost them the sale? A prospect’s time is always valuable. Sales is there to serve. If sales was routed the wrong lead, that’s the company’s fault, not the prospect’s. But a sales rep needs to do it the right way. Yes, you have to do that.

Sales Hiring 190

Sales Hiring Scale Sales SMB 190

SaaStr

JANUARY 6, 2021

Finding the perfect VP of Sales position can be daunting, especially in the middle of a global pandemic. Candidates need to find opportunities that not only fit their sales experience and stretch goals, but also companies that are coming out of the pandemic with momentum. Who is looking to hire a VP of Sales in January / Q1?

Sales Hiring 318

Sales Hiring Scale Payment Solutions Payments 318

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 172

Scale Enterprise Scaling Sales Hiring 172