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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about. The core challenges of leadership roles.

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Need an Expert for Your Next Panel, Presentation, or Podcast? Here Are Over 530 of the Top Female Sales Practitioners

Sales Hacker

When it comes time to book a speaker for your next panel, presentation, or podcast there’s a lot to consider. Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. Leadership. Leadership. The Exceptional Leadership Institute for Women.

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Run Less Software

Intercom, Inc.

This is a philosophy worthy of its own presentation. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. Outsource Undifferentiated Heavy Lifting. Create enduring competitive advantage.

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State of the Cloud 2019: Europa Edition with Alex Ferrara, Bessemer Venture Partners (Video + Transcript)

SaaStr

One of the most popular sessions from SaaStr Annual, this presentation will provides an in-depth look at the cloud computing industry across Europe and globally. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 100
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5 Effective Things We Did to Move Upmarket and Built Pipeline with Mapistry (Video + Transcript)

SaaStr

So for example, they might be planning on giving a presentation to their boss. They gave a presentation to their boss. I think maybe once we saw the deck that they were using and it was pretty awful. So now we give them a modified version of our deck so that they can use that to do that presentation.

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11 proven, DevOps best-practices for continuous improvement

Audacix

You can start with the usual channels for knowledge transfer - ops manuals, mastermind sessions, lunch presentations, etc. Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

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Intercom on Product: One for the roadmap

Intercom, Inc.

I remember we had posters in the office saying things like, “All businesses will become internet businesses,” or “The future of customer service will look more like the past than the present,” or “The internet is still young.” But you need to make sure that you’re aligned with the sales leadership.