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Meet the Intercom team at Web Summit 2021!

Intercom, Inc.

Our leading customer communication platform is used by the most innovative companies worldwide, such as Unity, Spendesk, (add approved customer logos in here). Startup party: RSVP for our exclusive evening party to close the week on November 3rd in partnership with AWS and Aircall. Apply for a mentorship meeting here.

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Building a Data Engineering Stack That Boosts Scalability

Chart Mogul

Analyze our performance and identify problem points Highlight the best performing lead sources Run sales forecasting Facilitate strategic decision-making Run our sales process and communicate with customers In addition, ChartMogul teams use various tools to manage go-t0-market functions, including Zendesk, Customer.io, and Livestorm.

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Managing high availability at Intercom

Intercom, Inc.

Intercom is a product-led company, focused on maximizing product innovation and development velocity. The Commander’s immediate focus is on minimizing customer impact, and they coordinate the entire effort, including issue identification, triage, communications, and resolution. The foundation of our operational health is availability.

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

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IaaS PaaS SaaS: Mastering The 3 Different Cloud Service Models

How To Buy Saas

Examples of IaaS Cloud Providers Amazon Web Services (AWS) Google Cloud Provider (GCP) IBM Cloud Microsoft Azure PaaS Taking a step ahead from IaaS, let us introduce you to PaaS or Platform-as-a-support. These APIs are often used to communicate data and functionality between different applications.

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The decade software ate the world

Intercom, Inc.

Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication. The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing.

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Why your Data Visualization Platform should talk to Excel

InsightOutData

Tool capability is an important consideration, but it is worthwhile to remember data visualization is about communicating ideas, not just data. Everyday Dataviz: These are visual communications that help supervisors and managers make routine decisions. Visualizations to communicate trends and make decisions is a need for all of them.

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