OpenView Labs

DECEMBER 16, 2019

An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. That’s why building your brand within the marketplace will be the key to cutting through the competitiveness. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

FastSpring

MARCH 27, 2023

So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. And I just started a consulting business, it was a service business. Ryan Austin 15:53 Yeah, we don’t do any service whatsoever.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

ChurnZero

NOVEMBER 18, 2022

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to continually inform and share knowledge that’s going out in the marketplace. Do they have a knack for leadership? Sharing what is important, what I’m seeing, that’s part of my job.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

OPEXEngine

NOVEMBER 12, 2019

These companies have figured out a new paradigm: They are using scale to generate the benefits of leadership economics for their customers and they are combining an insurgent mission with technology to better understand (and deliver) what individual customers want. This article originally appeared on Bain.com. Scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. And I was seeing how scalable B2B tech was and thinking, “What the heck am I doing in an agency with a professional services model where growth means hiring?” powered by Sounder.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

Sales Hacker

FEBRUARY 12, 2021

An established marketplace is a sign that you’ll have the integrations you need in the future. What makes HubSpot Sales Enterprise stand out is that it was built from the ground up with natively integrated features to support the sales, marketing, and service operations of a large company. 10 best enterprise CRM solutions for 2021.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

OpenView Labs

APRIL 28, 2021

Content marketing, in its simplest form, is creating and distributing content in order to build awareness about a product or service. So if you, like most others, are obsessing over publishing one article every week (every content marketing agency wants you to), it’s time to take a step back and reassess your goal behind content marketing.

Data 55

Data Marketing Content Marketing Software Review 55

Sales Hacker

DECEMBER 27, 2018

Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. This one isn’t just a sales trend, but also a buying trend: more people will begin to expect to access products and services this way. Trend #8: Sales Leadership Going Deep. Trend #6: Next Best Action.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Sales Hacker

SEPTEMBER 16, 2021

With the advent of product-led growth – where people can experience a SaaS product with a free self-service account or want hands-on support over several months – evaluations can take different forms, have varying costs to the seller, and require different levels of commitment from buyers and sellers.

Revenue 73

Revenue Sales SMB Engineering 73

Backlinkfy

FEBRUARY 7, 2019

Let me start this article by saying that a) promoting diversity within all walks of life is something I am very passionate about which leads me to b) I know that many of you will feel you are doing all you can to promote diversity already (if you are one of these companies - please shout about it in the comments!).

Marketing 40

Marketing Technical Review Marketplace as a Service Social Media 40

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. Almost every step requires paperwork and postal service, many entail physical presence. As consumers, we’re used to enjoying the highly customized experience offered by most consumer services. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SmartKarrot

MAY 9, 2022

Not only does fostering innovation help encourage employees to bring their best ideas forward, but it also ensures that your company will stay relevant in the marketplace no matter how much the world changes. It will take different forms for different teams and organizations, but it always starts with leadership.

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. And I did love the article in Entrepreneur. How does Ryan think about the relationship between the two?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Sales Hacker

FEBRUARY 19, 2019

We’re so excited about seeing these pros speak that we took a little time to gather some of the best articles, webinars, podcasts, and guides they’ve shared with the Sales Hacker community in the past. This article outlines how companies can get over gender bias and start hiring more women. Cynthia is here to get you on the right path.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Sales Hacker

JUNE 20, 2022

In a recession, there will be a lot of “noise” in the media and marketplace. Recessions are times when you must have an elevated view of yourself and the value of your products and services. Present a united leadership front. In a recession, sellers will also look to the whole leadership group (HR, Product, IT etc.)

Sales Hiring 84

Sales Hiring Strategy Sales Leadership 84

Chart Mogul

APRIL 24, 2020

In this article, I zoom in on the art of forecasting the future in this new wartime. With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Arrested attention.

Forecasting 98

Forecasting SaaS Underperforming Technical Team Marketplace as a Service 98

ChurnZero

JUNE 22, 2021

Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success. Customer Success Manager: How to Reduce Churn and Increase Retention.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. Adjust your pitch to meet the tone of the marketplace. If you read the section of this article aimed at leaders (I already love where your head, as we say here in Texas, is at ), then you know change is coming down the pipe.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. If you’re selling a limited number of products or services, or have an extremely simple pricing model, a CPQ system may be beyond your needs. 5 benefits of CPQ software. Old CPQ vs. New CPQ.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Anita Nielsen. Anita Nielsen is a best-selling author and sales performance coach.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. I turned to sales for a technical recruiting agency and project management services. To prepare for this role, focus on developing your leadership capabilities and soft skills.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

SaaStr

FEBRUARY 18, 2020

The article we have up here is from Jason and it actually, Anthony is I think part of what inspired it, is how do you find that right CMO? And our job is to basically find a way to bring that to life, be ambassadors of the brand and bring it out to the marketplace. Maria : It is an important dynamic. Is it a certain thing?

Scale 214

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 214

Sales Hacker

SEPTEMBER 2, 2020

In this article we’ll review the four main sales motions B2B SaaS teams use: Field sales ( outside sales ). And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Companies operating in well-digitized industries (media, IT, finance, professional services).

Scale 108

Scale Outsourcing Services Sales Technical Review 108

Chart Mogul

APRIL 24, 2020

In this article, I zoom in on the art of forecasting the future in this new wartime. With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Arrested attention.

Forecasting 52

Forecasting Underperforming Technical Team SaaS Marketplace as a Service 52

Totango

MARCH 29, 2022

This is achieved through a number of features such as ready-to-go templates that can be found in the customer journey marketplace. It makes reporting to leadership so much easier on why engagement is low and how can we improve,” she says. Here’s how Totango and HubSpot help teams to create an improved customer journey.

Engagement 93

Engagement Scale Marketplace as a Service Retention 93

User Pilot

SEPTEMBER 4, 2023

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 66

Strategy Technical Review Business Innovation 66

Sales Hacker

DECEMBER 9, 2021

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. They call, thank them for their service, and offer to donate to their charity of choice, specific to veterans’ needs.

Innovation 101

Innovation Development Business Marketplace as a Service 101

User Pilot

SEPTEMBER 4, 2023

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 52

Strategy Technical Review Business Innovation 52

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Mimiran – More Leads and More Deals for SMB Services Business. ZeroBounce - Award-Winning Email Validation Service. Originating from customer service, Intercom increasingly are finding their way into the funnel.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

OpenView Labs

SEPTEMBER 3, 2020

Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. Amazon, for instance, has 14 leadership principles , but the company has revisited and revised them multiple times over the years to ensure they’re still relevant. Use them wisely.”. Try different things.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

Sales Hacker

MAY 12, 2021

Everyone speaking to customers needs to lean in because, “we’re naturally resistant to change,” reminds Derek Jankowski , Creator at Next Level Sales Leadership Project. “So Kelli Coughlan , Enterprise Sales Team Lead at ZeroFox, says it’s important to,”critique your own phone calls as well as the team.”

Sales Enablement 74

Sales Enablement Sales Outsourced Development Technical Review 74

Chargify

AUGUST 17, 2017

Leadership should then make it clear to every department how each employee plays an important role in helping customers succeed with your product. Sometimes, companies successfully grow when transforming their main products/services into a platform, into an ‘ecosystem,’ where they can create new complimentary products/services.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53