Tom Tunguz

JUNE 25, 2023

In addition, Microsoft & Snowflake announced a deeper AI go-to-market partnership with Snowflake. For startups building LLM-based applications & infrastructure, this alters the calculus of selecting a cloud. Five years ago, many startups defaulted to AWS for the generous credits, broad catalog, & rapid pace of innovation.

Artificial Intelligence 240

Artificial Intelligence AI AWS Cloud 240

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Day one of your startup is probably not the time to be learning Kubernetes.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. The Pace of AI is Increasing Dramatically Something ground-shifting has been happening over the last five years — the pace of innovation.

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Generative AI Outsourcing Services AI Software Review 286

SaaStr

DECEMBER 14, 2023

Alison brings the perspective of all sides of a startup, from investing to SaaS to Cloud. Pursuing Two Different Segments: The Tale of Startups vs. Enterprise From a marketing perspective, the GTM marketing position and product market messaging differ between Google Workspace and Google Cloud.

Cloud 303

Cloud Scale AWS AI 303

SaaStr

SEPTEMBER 10, 2023

I’m using Google Workspace (Gmail, Drive), AWS , Vercel , Slack , Figma , Notion , Salesforce , HubSpot , Secureframe , Clari , and Zapier. #2. Last week we had a great one with Luca Penati, CMO & CCO of BEE, check it out here. This week we have Shrav Mehta, Founder and CEO of Secureframe! #1. What’s your core stack of apps today?

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AWS compliance AI Startup 291

SaaStr

FEBRUARY 7, 2025

For startups looking to land their first big customers, Rons advice is simple: Leverage existing user communities. ” Building the Right Sales Motion In Databricks early days, the sales team was largely inside sales, selling to tech startups in Silicon Valley. We went to the open-source community and asked, What would you pay for?

Scale 169

Scale Sales Hiring Scaling Revenue 169

SaaStr

DECEMBER 13, 2021

During those 30 years as an Open Source platform, multiple developers and professionals adopted and contributed to it to the point where, today, Linux is everywhere—supercomputers, AI, IoT, embedded devices, and so on. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at.

Enterprise 246

Enterprise AI SaaS AWS 246

SaaStr

SEPTEMBER 29, 2024

It’s clearly the center of the AI Boom, even if many are based outside of it, in Paris and elsewhere. YCombinator is having a renaissance, with 4 batches of 100s of top tier startups being hatched in Dogpatch in SF. But SOMA and much of the financial district are still awful. The SF Bay Area is back. Most will stay.

AWS 286

AWS B2B AI Startup 286

SaaStr

FEBRUARY 21, 2024

AWS can’t support 20 partners equally. When partnering with big folks like Drata does with AWS, you have to bring business to them. Drata was one of three companies mentioned on stage by AWS’ Head of Partnerships because they did the most transactions on the marketplace than any other company. That’s a high value for AWS.

AWS 273

AWS Scale Sales Hiring Marketing 273

Tom Tunguz

NOVEMBER 28, 2023

" As with many other companies reporting strength in the market, AI & unstructured data workloads are fueling growth. “I don’t even hear the words AI and budget in the same sentence.” ” “We are seeing stability in customer expansion patterns.

GCP(Google Cloud Platform) 187

GCP(Google Cloud Platform) Azure Data Startup 187

SaaStr

DECEMBER 20, 2023

Henry’s found that with SMBs and startups, they’re typically consuming content on social media, primarily LinkedIn, while Enterprise customers aren’t consuming that messaging on social media. How is ZoomInfo Integrating More Advanced AI? At ZoomInfo, they’re integrating more AI for personalization and prioritization.

New CTO 305

New CTO Scale Sales Hiring CTO Hire 305

Clouded Judgement

JUNE 19, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). net retention and CAC payback).

Cloud 320

Cloud GCP(Google Cloud Platform) Software Azure 320

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. AI is potentially the next elephant waiting to enter the room. Understand the potential consequences of outsourcing to young startups. Young startups go out of business regularly and their security and reliability is often worse than more mature companies.

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Outsourcing Services Software Review Software Outsourced Development 224

ChurnZero

MAY 29, 2025

Then there’s AI, in a category all of its own. This year, SaaS Capital’s industry-leading B2B Benchmarking Survey covered AI adoption and outcomes for the first time and the results are unequivocal: AI is no longer optional in SaaS. AI adoption is growing fast. Some companies are building AI-native platforms.

Benchmarks 52

Benchmarks AI B2B SaaS 52

Sales Hacker

OCTOBER 6, 2023

Big things also happening in the AI space. The buzz and the pressure to implement AI solutions can be overwhelming. In partnership with Jorge Peñalva , the CEO of Lang.ai , and the team at G2 we’ve built the first framework to implement AI for GTM teams. Max Altschuler from the GTMfund answers this: “AI is not a silver bullet.

Artificial Intelligence 118

Artificial Intelligence AI Generative AI Blockchain 118

SaaStr

MAY 31, 2024

2: What Keeps Someone Motivated In The Startup World Jason has been successful, has had exits, has invested in great companies, and has built SaaStr into what it is, so what motivates him and other founders to keep going? If you love to write about AI chatbots, then write for Drift. The actionable advice here?

Sales Hiring 295

Sales Hiring Sales Recruiting Marketing Scale 295

SaaStr

JUNE 26, 2024

The three worlds are: B2B2C B2B2B AI And then there are folks in impacted categories like ZoomInfo , where things haven’t really improved. And there’s AI. Jason tweeted WTF because many things are happening in AI, like 200x ARR rounds. A lot of the funding rounds for AI feel like 2021 again, but only for this subset of people.

CTO Hire 141

CTO Hire AI Venture Capital Sales Hiring 141

Clouded Judgement

APRIL 28, 2023

AWS (Amazon), Azure (Microsoft), and Google Cloud (Google) all reported this week. Then AWS appeared to add fuel to that hope before giving us a huge rug pull. After all, they had a lot of AI tailwinds, and benefited tremendously from consolidation (without a headwind of a larger base of smaller startups, like AWS).

Cloud 130

Cloud Azure AWS AI Search 130

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate.

Scale 151

Scale Machine Learning Artificial Intelligence Technical Review 151

Clouded Judgement

APRIL 11, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., Who are the real AI winners. It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years.

Cloud 187

Cloud Software Azure AWS 187

Point Nine Land

JANUARY 30, 2019

How the AI wave could impact the B2B software industry in the next decade Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase.

AI Search 70

AI Search AI B2B Software 70

Sales Hacker

JANUARY 30, 2024

Amit Pande is CMO and EVP of Strategy at Aviso AI, a leading revenue intelligence platform. Previously, Amit led marketing efforts at startups like Tact AI (1st AI Assistant for Sales backed by AWS, Microsoft, and Salesforce), HP Inc (next-gen computing) and Spire AI (Human Capital SaaS).

AWS 103

AWS AI Advertising Finance 103

Clouded Judgement

JUNE 9, 2023

Usage on Snowflake is driven by queries run on Snowflake Azure: Neutral Tone With Strength in AI Overall I’d characterize Azure’s quarter as a net positive. ” They’re also seeing some real strength in AI Services. They guided to 26-27% growth in Azure in Q2 (with 1% coming from AI).

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Trends Cloud Azure AWS 130

Clouded Judgement

MARCH 31, 2023

How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software. In particular - how AI will effect software business models. The majority of COGS (revenue less COGS = gross profit) fall in hosting costs (ie AWS), and some customer support.

Cloud 130

Cloud Sales Hiring AI Headcount 130

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Sales Hacker

FEBRUARY 2, 2024

This is especially critical for startups and younger companies, who don’t have the resources of a large scaled marketing team. AI: Google is releasing a new AI-powered tool, ImageFX , for image creation. More for your eardrums : Amit Pande is CMO and EVP of Strategy at Aviso AI, a leading revenue intelligence platform.

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Metrics Revenue Scale Marketing 117

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner David Haber talks with Marco Argenti, the chief information officer at Goldman Sachs, about bringing fintech processes into financial services, turning developers into clients, and how AI is a major inflection point in the history of technology. How are you thinking about generative AI?

Development 109

Development Technical Review AWS AI 109

User Pilot

MARCH 5, 2025

Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Features and functionality Intercom offers an AI-powered chatbot called Fin AI, omnichannel and multilingual support, as well as features for in-app guidance. per resolution.

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this. I think it’s a really staggering stat.

Cloud 108

Cloud Scale AWS Machine Learning 108

Full Session

DECEMBER 30, 2024

Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business. PostHog PostHog is an open-source analytics platform for startups and scaleups. It makes it cost-effective for smaller companies or startups. Book a Demo 2.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Responding to COVID now and for the future [25:05].

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Chart Mogul

DECEMBER 6, 2023

Before 2023, the term “generative AI” was met with blank faces. But over the past 12 months, Open AI’s ChatGPT has gone mainstream, Twitter has become X, Silicon Valley Bank collapsed, as did FTX, and WeWork… How many of these did you see coming? Smart startups will focus their messaging on the problems they solve, not how they do it.”

SaaS 52

SaaS AI Search Generative AI ChatGPT 52

SaaStr

JUNE 1, 2025

The latest one is all AI with a big enterprise / B2B slant and is very good but dense. AI User Adoption Is Literally Unprecedented We know this, but still, the numbers do sort of blow your mind: ChatGPT: 0 to 800MM weekly users in 17 months (vs. Every B2B and SaaS company now competes in a global, AI-enabled market from Day 1.

AI Search 244

AI Search AI CTO Hire ChatGPT 244

SaaStr

MAY 23, 2025

So we were back on 20VC this week in our Latest in Tech deep dive with Harry Stebbings and Rory O’Driscoll of Scale: “The State of SaaS 2025: IPOs, AI, and the Coming Shakeout” The IPO Window Is Cracking Open (Finally) Chime’s $1.67B revenue IPO is the canary in the coal mine. After 4+ years.

Underperforming Technical Team 158

Underperforming Technical Team AI SaaS ChatGPT 158

OpenView Labs

AUGUST 8, 2019

Google “Lead Scoring Tools” and you’ll get ~60M results, and tons of ads that promise you the world in terms of predictive lead scoring and AI. “Lead scoring” is not the answer to your problems. Honestly, I’m a machine learning enthusiast in my spare time, and I have no inkling of what models, etc.

Scale 45

Scale AI Search AWS Acquisition 45

SaaStr

MARCH 9, 2025

But Whats The AI Era Replacement? #2. How AI is Really Changing SaaS From the CEO of Procore, co-CEO of Monday and Chair of HubSpot #5. One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today. One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today.

AWS 187

AWS AI B2B Startup 187

SaaStr

APRIL 24, 2025

Whatfix is holding an “AI in Customer Success: Reality Check” meet-up in San Jose from 1-5pm with an afterparty at M8trix Casino Sprinto is hosting Brews & Big Ideas from 4-7pm at the epic Fieldworks outdoor brewery just down the street from the venue. Past speakers, sponsors, partners and more, look for an invite.

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AWS SMB AI Innovation 162