SaaStock

FEBRUARY 13, 2019

Their solutions span a wide range of verticals: from E-commerce, HR and Health to collaboration, infrastructure and AI. Tienpay offers digital banking software that handles wallet, digital exchange, and digital assets. It is a cloud-based platform that offers the services of Asia’s top AI assistant for hotel staff – Gaia.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Intercom, Inc.

SEPTEMBER 9, 2022

AI has been quite overhyped in the past. ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. What’s up? The rise of neural networks.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Neil Patel

JANUARY 18, 2023

And in search, where a single moment’s hesitation can set you back months, you need to be proactive—not responsive. With that in mind, here’s a look back at some big trends that made 2022 a wild year in search and the things that will make huge waves in 2023. What Search Engine Trends Shaped 2022? It happens.

VP of Engineering 117

VP of Engineering AI Search Engineering Social Media 117

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. But how do you track and strengthen these connections? Criterion Does It Deliver?

Software Review 52

Software Review Engagement Software Scale 52

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 105

Customer Success Software Management SaaS 105

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2017, he co-founded B2B Stack, a software review marketplace that boosts the buying process of B2B tech in Brazil. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. What have you learned? Fergal: Right.

Generative AI 130

Generative AI AI Search AI ChatGPT 130

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Alternatives: AdRoll, Quantcast.

Technical Review 223

Technical Review Technology Scale Marketing 223

Unbounce

MAY 17, 2022

How does the KlientBoost team do it? Too many conversion-happy marketers race to split test poor hypotheses and arbitrary landing page elements before setting their landing page foundation first. Poor hypotheses: Because marketers then misdiagnose the problem, their proposed solution also fails. It sounds too good to be true.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 157

Scale Scaling Underperforming Technical Team AI Search 157

Neil Patel

NOVEMBER 3, 2021

The good news is data labeling is scalable when you work with the right data labeling software. Data labeling is the process of analyzing raw data and labeling it to provide context to machine learning software, algorithms, and end-users. The task is usually completed by a combination of software, processes, and people.

Scale 127

Scale Outsourcing Services Artificial Intelligence Scaling 127

Unbounce

JUNE 23, 2023

Here’s a question that pretty much every marketer is pondering (and maybe losing some sleep over): What does the future hold for marketing in a world of AI tools ? Through a lively and insight-filled conversation, this episode explores burning questions like: What happens to SEO if search engine results are replaced by AI chatbots ?

AI Search 95

AI Search AI ChatGPT Marketing 95

Sales Hacker

NOVEMBER 21, 2019

Companies that prepare for and embrace the changes AI brings will thrive. So, what does the short-term future of AI for sales look like, and how can you begin using AI to beat the competition ? The potential future of AI for sales. How you can use AI today. The Potential Future of AI for Sales.

Scale 98

Scale AI Search Artificial Intelligence AI 98

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How AI & ML are impacting the future of sales. How to develop your frontline managers [15:54]. AI will not be replacing SDRs/BDRs [29:13]. You don’t always need software.

AI Search 93

AI Search AI Sales Hiring Scale 93

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Whether youre new to SaaS budgeting or youre a seasoned pro, theres always something to learn about the best ways to buy software. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Full Session

DECEMBER 23, 2024

Let’s share the top options: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. AI-powered insights: Automatically analyze open-ended responses using natural language processing.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

MAY 21, 2024

The consistent software updates and upgrades have made it easier than ever to run businesses. With management systems’ continual growth and improvement, it’s no wonder software sales are at an all-time high. Because of the many hats employees wear, especially those part of a small law firm, case management software is necessary.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

Neil Patel

SEPTEMBER 3, 2021

The vast majority of job searches start online , so it’s not surprising that the next step is moving online as well. By eliminating this cost from your budget, you can focus on finding the right software and maximizing value. To get a better idea of how you can use Brazen and the costs of this software, enquire about pricing online.

Sales Recruiting 140

Sales Recruiting Social Media Sales Hiring Marketing 140

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. Use prospect search filters. Ability to search and connect with prospects on scale. Export to CSV.

Scale 124

Scale Outsourcing Services Artificial Intelligence Machine Learning 124

User Pilot

JANUARY 17, 2024

The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles. Provide the necessary training for your sales teams. Take advantage of AI and customer feedback tools to improve customer satisfaction.

Scale 105

Scale Scaling SaaS Underperforming Technical Team 105

Neil Patel

APRIL 5, 2023

Here’s how you use it: Step #1: Enter your competitor’s URL and click “search.” Step #3: Again, enter your competitor’s URL and click “Search.” Below is my search for SEO in 2023: As you can see, my initial search shows some news pieces and competitor articles and gives me a few ideas for blog topics.

Payment Methods 134

Payment Methods Social Media Payment Services AI Search 134

Baremetrics

AUGUST 29, 2021

Luckily, these days we have access to sophisticated software to help solve that exact problem. Let’s say your ICP is a web developer running a startup on the East Coast. Firstly, for the next steps to work correctly, this data has to interface with other pieces of software that just don’t perform as well with larger datasets.

Scale 97

Scale Startup Sales Hiring Sales 97

User Pilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.

Customer Support 95

Customer Support Underperforming Technical Team Social Media AI Search 95

Neil Patel

JANUARY 21, 2021

Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. It also integrates with over 400 other SaaS tools and software platforms like Salesforce, WordPress, Hubspot. One option is Webflow , which was labeled “the development platform of the future” by Smashing Magazine.

Payment Methods 113

Payment Methods Payment Solutions Outsourcing Services Sales Hiring 113

User Pilot

MARCH 17, 2025

In this post, Ill explain which interactive user guide software is the best fit for your company and needs. Today, Userpilot is used by multiple roles in my product team and covers analytics, building guides, and creating product communication. But dont worry: I’m coming to help! What are interactive user guides? – Shawn M.

Software Review 52

Software Review Underperforming Technical Team Technical Review Pricing 52

User Pilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Let’s dive right in!

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

Unbounce

OCTOBER 15, 2024

It works like this: People who are already looking for services like yours find your content through search engines, social media, or referrals. By creating valuable content and optimizing your website for search engines , you can attract leads who are actively seeking solutions. LinkedIn is all about people and personal relationships.

Strategy 98

Strategy AI Search Marketing Social Media 98

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. A recent example of this is Instacart acquiring Caper AI for $350 million to streamline the online shopping experience. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

APRIL 15, 2024

Users stuck in AI response loops. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Six common customer pain point examples Inaccessible customer support channels.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

User Pilot

FEBRUARY 22, 2024

It can also serve as a source of invaluable feedback for product development. You’ll also need to hire the right individuals for your customer support team and invest in training them and providing them with the tools for success. Competitive advantage : Customers stop doing business with an organization due to poor support.

Customer Support 101

Customer Support SaaS Software Review AI Search 101

User Pilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. High churn may signal poor cultural or linguistic alignment. Everyone enjoys using mobile apps in their native language.

Mobile 62

Mobile Payment Solutions Payment Methods Software Review 62

User Pilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Software Review 105

Software Review Underperforming Technical Team Mobile Technical Review 105

Mucker Capital

AUGUST 9, 2024

We invited Michael Kleinman , founder of AI Top Tools , to share his perspective on the most useful AI tools startups can use to build their companies: The Best AI Tools for Startups in 2024 Startups thrive with the right AI tools, which can revolutionize efficiency and creativity.

AI Search 59

AI Search AI Startup ChatGPT 59

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. What does cash flow modeling software do? Top options for cash flow modeling software 1. Let’s take a look at exactly what it is that cash flow modeling software does.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

FastSpring

APRIL 26, 2022

When deciding how you’re going to calculate churn, Outlier AI recommends two things : The churn formula you choose should be in line with your top business priorities. While it’s not a bad idea to be measuring both, your monthly churn rate should be much, much lower than your annual churn rate. It’s just too simple.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147