Tom Tunguz

AUGUST 31, 2023

Open source software has evolved from a movement into a big business. Gitlab, Confluent, Databricks, MongoDB, Elastic, Snyk, Hashicorp, Mulesoft, have become huge companies using open source software. Total 104 Early on, open source pioneers viewed software freedom as an end unto itself. Elastic Public 7 Mulesoft Acquired 6.5

Business Model 180

Business Model Business Scale Sales Funnel 180

User Pilot

APRIL 8, 2024

Think about the last software application that you used for work. TL;DR In the bottom-up model, a SaaS company promotes the product to individual end-users and teams. Once they adopt the product, they champion it within the organization. Word-of-mouth marketing relies on product virality and network effects.

Strategy 95

Strategy Business SaaS Customer Lifetime Value 95

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. The subscription management system doesn’t support multi-product transactions.

Payment Services 78

Payment Services Payment Methods Merchant Services Payment Solutions 78

Subscription Flow

APRIL 1, 2024

A merchant of record for digital products is the legal body permitted to handle client payments for digital goods and services as companies negotiate the intricacies of online commerce. Read more: Optimizing Cross-border Trade: Merchant of Record for SaaS Companies What are the digital products you may need a merchant of record for?

Merchant Services 97

Merchant Services Payment Services SaaS Payments Payment Methods 97

Tom Tunguz

OCTOBER 31, 2023

With the end of the fiscal year approaching for many software companies, management teams are running the numbers for different scenarios. Software purchasing activity seems to be trending up, which should instill more confidence in their pipelines. Software spending should increase 15% - the fastest rate in the last three years.

Headcount 192

Headcount Sales Hiring AI Cloud 192

Payrix

JANUARY 30, 2024

Back to customer stories A cut above the rest Why Real Green Systems, the leading software platform for lawn care businesses, chose Payrix. 37 years later, Real Green is the innovative leader in software for the industry. 37 years later, Real Green is the innovative leader in software for the industry. Get started today.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. If a business has to manage physical assets with drivers, there’s a Samsara product for it. This results in a 115% NDR.

CTO Hire 358

CTO Hire CTO Coach Benchmarks Scale 358

SaaStr

JANUARY 31, 2024

Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+ Cisco acquisition in 2023, and $3.7 Splunk’s core product is a platform for collecting and analyzing high volumes of machine-generated data. Another version of tapping into the existing customer base is in the product.

Enterprise 237

Enterprise Scale Sales SaaS 237

Tom Tunguz

MAY 11, 2023

Salesforce catalyzed cloud-delivery & annual subscription model in the enterprise, upending decades of selling software with perpetual licenses. There are a few emerging possibilities : OpenAI plug-in architecture enables companies to build products integrated into a new search & discovery experience.

AI Search 182

AI Search AI Scale Cloud 182

Tom Tunguz

SEPTEMBER 2, 2022

During Bill Binch’s Office Hours , he predicted many more software startups would achieve 200% net dollar retention. They imply strong product market fit. Typically, it starts with a product-led motion landing one or two seats & tracks a sequence like this. User signs up for a product & pays.

Enterprise 331

Enterprise Startup Retention Engagement 331

The Daily Egg

JANUARY 22, 2021

Are you looking to improve your medical practice’s productivity, accounting, and patient management processes, but you don’t know how? Or, maybe you have heard about software that can help your staff improve scheduling and back office functions, but you’re not tech-savvy and are a bit nervous on where to begin.

Software Review 317

Software Review Software Management Technical Review 317

Andreessen Horowitz

APRIL 23, 2024

René: If you go back to what accountants were 60 years ago, before I was born, before technology came in, accountants actually were the trusted partner that was adding advice, because they did everything. One of the holy grails of SMB software is, how are you going to acquire customers? I don’t believe jobs go away.

Payments 102

Payments Forecasting Payment Services Payment Solutions 102

Tom Tunguz

DECEMBER 17, 2022

ML propels SaaS into a massive second wave that increases workers’ productivity measurably. Forward software multiples touch 7.0x today, on the relatively strong growth rates of most public software. Private equity acquires 10% of the 70+ publicly traded software companies by the end of the year. forward, up from 5.8x

Software Review 261

Software Review Technical Review Machine Learning Artificial Intelligence 261

FastSpring

APRIL 26, 2024

Navigating the maze of cross-border payments can be daunting for any software company going global. Not only is it a payment method that is instantaneous and convenient, but it’s available to anyone with a bank account in Brazil and has grown to be one of the largest payment methods in the region. Pix advantages and disadvantages.

Payment Methods 78

Payment Methods Payment Solutions Payment Services Merchant Services 78

Tom Tunguz

NOVEMBER 14, 2022

You can start working with Duck by adding a line of code to your data notebook - no permissions or credit card or account creation required. Third, DuckDB can be embedded in software. Second, DuckDB is fast. Compared to querying PostGres, DuckDB is 80x faster & benchmarks against other systems show similarly impressive results.

Cloud 342

Cloud AWS Data Analysis Benchmarks 342

FastSpring

APRIL 25, 2024

According to market data from EBANX’s annual study, Beyond Borders , Pix is projected to account for 40% of the total value of digital commerce in Brazil by 2026, tied with credit cards in market share. The post FastSpring and EBANX Forge Partnership to Expand Pix Payments for Digital Products in Brazil appeared first on FastSpring.

Payment Services 91

Payment Services Merchant Services SaaS Payments Payment Methods 91

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 102

Payment Solutions Payment Features Payment Services SaaS Payments 102

Stax

JANUARY 24, 2024

There’s been a lot of discussion in recent months about the apparent phase-out of QuickBooks Desktop software. Will I still be able to use my existing QuickBooks Desktop software? QuickBooks Desktop is something of a linchpin in the accounting software world, with the first version of the program launching in 1998.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Tom Tunguz

FEBRUARY 8, 2022

The business builds software to help other crypto companies grow. Perhaps you’ll sell infrastructure to help other startups scale or software to manage internal operations. After you’ve launched the product, you’ll encounter a new phenomenon. Suppose you launch a web3 company tomorrow.

Payment Solutions 258

Payment Solutions Outsourced Development Software Review Software 258

SaaStr

JANUARY 24, 2022

More companies are embracing product-led growth (PLG), but these transitions can come with some serious growing pains. Before Product-Led Growth. Our target market is US-based enterprise sales, marketing teams, and companies with software. And then, in evaluation — maybe — you might buy the product itself.

Scale 281

Scale B2C Enterprise Acquisition 281

Tom Tunguz

SEPTEMBER 19, 2021

GitLab is the first fully remote software company to go public. More than 2000 employees work all over the world and have collaborated to build a massive software business. GitLab provides a suite of DevOps tools that enable engineering teams to build and deploy software, and then secure it. Revenue, $M. Revenue Growth. -.

Metrics 298

Metrics Outsourced Development Scale Cloud 298

Tom Tunguz

MARCH 8, 2020

Lisa built the channel at Optimizely, which accounted for a meaningful fraction of new business. The first place to start is to learn to sell your startup’s product well. To make a partnership successful, your startup will need to teach another sales team to sell your product. Here are my notes. Where to Start.

Scale 321

Scale AWS Consulting Sales Enablement 321

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Andreessen Horowitz

MARCH 22, 2024

Triangulate early usage, customer personas, and product mission As with any pricing and packaging exercise, the best place to start is to understand: How much value your feature delivers and to whom, and How much serving that feature costs Then, square those findings with how core you think genAI will be to your overall product offering.

Generative AI 123

Generative AI AI B2B Pricing 123

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion.

Software Review 111

Software Review Scale Customer Success Innovation 111

Stax

MARCH 6, 2024

Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value. Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value. This may come with the billing software platform , or a gateway provider may need to be sought separately.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Baremetrics

DECEMBER 7, 2023

After reading each post, you should be able to add your own comments and forward the article to your Accountant or Director of Ops for implementation. The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. Open QuickBooks Online, and navigate to Accounting on the left sidebar.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Stax

FEBRUARY 26, 2024

The commerce landscape—whether it’s retail, services or software—is moving faster than ever. TL;DR Recurring payments refer to a financial arrangement where a customer authorizes a business to charge their account at regular intervals for products or services. Learn More What are Recurring Billing and Payments?

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

Stax

APRIL 18, 2024

Typically, the merchant’s payment processing software will build the credit card processing rates into their fee. Acquiring Bank (Merchant Bank): The financial institution that establishes and maintains the merchant’s account, enabling them to accept credit card payments. Card Network (e.g.,

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. This subscription billing platform helps businesses improve accountability with clean and accurate books by eliminating the need to manually handle complex tasks.

Stax 88

Stax Payments Payment Services Payment Features 88

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Andreessen Horowitz

SEPTEMBER 18, 2023

This piece, Part A, uses Clay Christensen’s Jobs to be Done lens, along with an assessment of viable product wedges and business models, to share what we see as the most promising applications of AI in enterprise healthcare. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 141

Healthcare AI Artificial Intelligence Payment Solutions 141

Stax

APRIL 18, 2024

Mobile credit card processing refers to the capability of accepting credit card payments using a mobile device equipped with a card reader and specialized software. Choose the Right Hardware and Software Mobile payment processing is entirely dependent on hardware and software, so selecting the right tech stack is crucial for success.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 105

Management Software Social Media Trends 105

Stax

FEBRUARY 28, 2024

What hinders the 90% is the high costs of delivering better products and experiences that warrant long-term customer loyalty. Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. How do you add payment processing capabilities to your software? Adaptive pricing strategies.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $151,254/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98