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So the overall “project management” space has seen widely disparate impacts from the SaaS partial downturn of 2022-2024. The former often had a tough time from 2022 to 2024. Asana, strong in B2B2B and selling to tech, was perhaps hit hardest, with growth slowing to 10%. It’s been a tale of two worlds. The latter?
Klaviyo (IPO: September 2023) Pre-IPO Year Growth Rate: 63% Revenue Growth : $289M (2021) → $473M (2022) IPO Valuation : $9.2 billion Business : Email and SMS marketing automation for e-commerce The company reported $473 million in revenue for 2022, a 63% increase from the previous year.
Here’s What That Means for B2B Founders. The data is stark: IPO share of unicorn exits dropped from 83% to 11% between 2010 and 2024. Even at the 2021 peak (85 total unicorn exits), IPOs were only 39% of exits. A brief recovery to 24% in 2023, then back down to 11% in 2024. What changed? Four key shifts: → Private funding became abundant.
The 2021 and 2022 cohorts maintain 31% and 22% CAGRs respectively, showing sustainable expansion patterns across multiple vintage years. The 2020 cohort achieved a 46% compound annual growth rate from initial purchase through March 2025—meaning customers don’t just stick around, they consistently expand their usage year after year.
Together, Vanilla etched out the State of Customer Success in 2022. In conjunction with Gain Grow Retain, we sat down with some of the most influential Customer Success Leaders out there. What does it look like? How can you prepare? Is your Customer Success team as prepared as they should be?
.” The SaaS Market Has Turned a Corner According to Brian, who sees the market through multiple lenses as HubSpot’s Chairman and through his role at Sequoia Growth and Propeller VC, the SaaS downturn that dominated 2022-2023 ended recently. “It felt like we came out of the recession in Q3 of 2024,” Brian noted.
Having joined Checkr from Google in 2022, Lindsay shared valuable insights about identifying and executing on major opportunities for improvement within an already mature go-to-market organization. Checkr’s go-to-market strategy was already well-established when Lindsay joined in 2022.
You'll know based on who wants to already come with them pic.twitter.com/85ajodCHGK — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) October 14, 2022 #3. You'll know if your VP of Sales is going to work out even before they start How? The Best VPs Have True Urgency They push the interview along. They want to get going now.
They got several offers in 2021, then a pause in 2022, and the offers came back in 2023. So they moved to focus on 40% growth with $0 burn. They lost their entire sales team, except one exec. It was a total reboot. But when they committed it, it worked. A traditional M&A deal, you often have to stay 2-3 years or longer.
In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. The fight to find new customers and retain existing ones is the biggest business challenge for many companies.
And yet, many are still struggling to get over the Crash of 2022. So we have a classic set of New Year’s Resolutions in SaaS that we update every year. Over the years, so much has changed in SaaS. The best grow faster than ever. AI is remaking so many categories, but it’s often murky exactly … how. Not yet, at least.
How They Did It (The MongoDB Method): Disciplined hiring during the 2022-2023 downturn Revenue scale (easier to leverage fixed costs at $2B+ revenue) Product mix shift (Atlas has better unit economics) AI automation (reducing operational overhead) The Critical Insight : MongoDB didn’t sacrifice growth for profitability.
The Fiserv partnership (which led their 2022 round) exemplifies this: Fiserv’s ‘Cashflow Central’ embeds Melio’s A/P solution across their massive FI network. Key Metrics at a Glance Exit Valuation : $2.5B (down from $4B peak in 2021) Revenue Multiple : 13.4x
The Acceleration: Why RevenueCat Won (2019-2022) Product Velocity: While competitors focused on single features, RevenueCat built a complete monetization platform. They shipped paywalls, experiments, targeting, customer centers, and integrations with every major analytics and attribution platform.
In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.
Navan’s move could signal the opening of long-awaited floodgates for B2B software companies that have been waiting on the sidelines since the market downturn of 2022-2023. The sector has been largely frozen since 2022, with companies waiting for market conditions to improve and valuations to stabilize.
The survey reveals we’re returning to “pre-pandemic levels”, we’re normalizing after the artificial highs of 2021-2022. The takeaway: Stop chasing the unsustainable growth rates of 2021-2022. But here’s what most people are missing: This isn’t necessarily bad news.
multiple to estimate forward revenue yields an estimated IPO valuation of approximately $21B 2 - a premium to the $20B Adobe offered for the company in 2022. Applying our model’s predicted 19.9x
But public multiples have fallen -66% (!) from 21.2x for top Cloud companies. And that means VCs are now paying a 3.2x premium to public valuations to get into hot deals, vs. 1.8x in 2021 and 2.1x That’s a lot more expensive.
So, what does ABM look like in 2022? Analysts and professionals alike tend to argue that account based marketing (ABM) is not new. On the surface, this is an accurate statement. However, ABM practitioners have evolved the strategy from development to implementation.
Everyone resisted in 2022 and into 2023, but by 2024 they began to capitulate. So there’s an uncomfortable truth that VCs don’t discuss outloud that often, but everyone has sort of accepted. That a lot of unicorns that hit $1B+ valuations in 2020-2021 … probably aren’t really unicorns anymore.
But that was down from the original target of $20 Billion, the size of their 2022 fund (raised at the peak in 2021). Theyre still in, just not at the level of 2022. Some LPs re-upped (good) but at lower levels (stress). Per WSJ, Calpers put in $300m this time , vs. $520m for the last Insight fund.
Others will have to accept much lower returns, at least for folks that invested in 2020-early 2022. It’s just time. OneStream was arguably one of these, and PE made a big gain on the IPO. Genesys may be the first of a flood of these PE-backed SaaS IPOs in 2025. It just filed to IPO.
at the height of 2022 to 6.7. Tomasz Tunguz , General Partner at Theory Ventures, shares nine observations from a Go-To-Market survey Theory Ventures did with hundreds of startups, 68% of them early-stage, well-funded, mostly mid-market ACV, and 25% remote. Here’s what they found. #1:
Speaker: Pulkit Agrawal - CEO and Co-Founder of Chameleon
November 16, 2022 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Tools to use throughout the customer journey to help you increase activation, retention, and loyalty. How to choose the right products for your company. Don't get left behind – register now for this exclusive opportunity!
Even recent cohorts (2022-2025) are expanding at 45-70% annually. Customers who started with ServiceNow in 2010 with ~$100K initial ACV now average $4.3M That’s 43x expansion over 15 years , or 28% compounded annual growth within existing accounts.
Recognized as CB Insights’ most promising startup in healthcare for 2022, picked as a leader from a pool of 7,000 companies. The Investment Story Syllable has raised $103M total funding, including a $40M Series C led by TCV, with backing from Oak HC/FT, Section32, and Verily.
Let’s break down the numbers that should make every SaaS founder rethink their growth assumptions: The Growth Trajectory That Breaks Every SaaS Model Anthropic’s Revenue Timeline: 2022: $10M (founding year revenue) 2023: $100M (10x growth) Dec 2024: $1B ARR (10x growth again) July 2025: $4B ARR (300% growth in 7 months) That’s 100x (..)
Referrals are Chime’s largest acquisition driver since 2022 , helping bring sales & marketing spend down to 26% of revenue in Q1 2025, from 42% in 2022. And a good comp for Ramp, Brex, and others. 5 Interesting Leanings: #1. Word-of-Mouth is Their #1 Source of New Customers.
Speaker: Matt LeMay - Product Coach and Consultant, Author of Product Management in Practice and Agile for Everybody
September 13, 2022 at 12:30 pm PT, 3:30 pm ET, 8:30 pm BST Why getting more specific around outcomes can help create more flexibility around output. How the same product managers who often complain about working for a "feature factory" often perpetuate this very problem.
And we all got out of practice here in 2020-2022. You can see here how events and trade shows are what helped put Datadog on the map: And yet, I see so many marketers putting less energy there than pre-2020 especially. Not because events don’t work, but because they are a lot of work. But they are … work. Or phone them in.
For seven years, growth was painfully slow: 2016-2021 : Minimal revenue, limited funding first years 2022 : $1M ARR (after 6 years!) Founded in 2016 by Amjad Masad (ex-Facebook), his wife Haya Odeh, and brother Faris Masad, the company started as a browser-based collaborative coding environment. 2023 : $2.4M
” The Timing : Founded in early 2019, Series A in May 2020 (two months after pandemic lockdowns), $100M ARR by March 2022. ” The Results : This single decision drove them from $50M ARR in December 2021 to $100M ARR by Q1 2022—doubling ARR in just 3 months.
August 23rd, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm GMT. An approach to tackling the interdependent decisions of which problems to solve, to what degree, and for whom in a competitive market. The importance of retaining as well as acquiring customers to succeed in a product-led business.
The Market Maturation Curve Is Real Every category goes through this: Land Grab Phase (2018-2021): Winner-take-most dynamics, explosive growth Penetration Phase (2022-2024): Market saturation begins, competition intensifies Optimization Phase (2025+): Efficiency over growth, profitability matters We’re now firmly in Phase 3.
The dearth of IPOs since 2022 means high-growth companies just aren’t going public. It’s not to say software spending is slowing (it’s not), or that there aren’t fast-growing businesses (they thrive in the private markets). As companies age, they simply can’t grow as quickly. When will it change ?
From 2020-2022, the top 20 deals were just 6%-8% of all VC capital. But just how much of venture capital overall is going to … the top names? Far more than ever, per Redpoint’s latest data. In 2024, 31% of all VC capital went into just 20 deals.
You can’t cut your way to growth, and many SaaS buyers already cut back plenty of vendors in 2022-2024. Gong has seen re-accelerating at $300m ARR as it has built out more of platform, even as it was hurt in 2022-2023 by vendor consolidation. I thought we’d be kind of through this. They feel like they have to.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
July 14, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT. How to use analytics and guides to create better onboarding experiences, launch products, and drive product adoption. How to build feedback collection into your workflows to drive continuous improvement. This is an exclusive session you don't want to miss!
The Long Game: Revenue Growth Since 2019 Looking at the full trajectory shows just how remarkable Databricks’ acceleration has been: Key Insights: The Crossover Point : Databricks was significantly behind through 2022, but their massive 271% growth in 2023 changed everything Momentum Shift : While Snowflake’s growth has steadily decelerated (..)
🔄 Crossover Investors Disappeared Crossover participation: Just $11B in Q2 (lowest in 6 quarters) Down from $50B+ quarterly peaks in 2021-2022 Largest crossover round: Neuralink at only $650M Takeaway : Don’t count on hedge funds and mutual funds for growth rounds. . 🤖 AI Dominates Deal Value AI companies: 64.1% Series B median: $45.5M
Market Conditions Are Aligning NASDAQ and S&P 500 set 38 and 57 new record highs respectively since 2024 Economic recession fears have dropped to 20%, down from 65% at the end of 2022 5 Interesting Learnings from ServiceTitan at $840,000,000 in ARR What This Means for B2B and SaaS Companies The Time is Now With 164 total new IPOs filed in 2025 (..)
Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo
August 11, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT Feedback implementation frameworks that increase the precision and accuracy of the features being built. Best practices for measuring and analyzing customer feedback at scale.
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