SaaStr

JUNE 21, 2024

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

Sales Recruiting 284

Sales Recruiting Sales Hiring Scale Outsourced Development 284

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

SaaStr

JULY 15, 2022

It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. That’s a great example.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

Sales Hacker

NOVEMBER 26, 2019

Sales Hacker Success Summit: Level Up for 2020. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team. If you plan to sell in 2020 and beyond — and that should be all of us — then you’ll want to see this.

Sales 127

Sales Underperforming Technical Team B2B Technical Review 127

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Join us at SaaStr Annual 2020. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. Want to see more content like this?

Sales Recruiting 187

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 187

Neil Patel

OCTOBER 6, 2020

trillion in 2020 to 6.5 I’ve built ecommerce companies of all sizes — from startups to established Fortune 500 brands. Their focus on e-commerce includes design and development, SEO, and CRO. They’re a small 20+ person team that’s focused on serving a specific group of clients in particular niches.

Sales Hiring 140

Sales Hiring Marketing Advertising Technical Review 140

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. So, what happened is most of the craziness from 2020 and 2021 has been erased, yet we’re not back to the nuclear winter of fundraising in 2008.

AI 200

AI Underperforming Technical Team Cloud Strategy 200

Neil Patel

NOVEMBER 7, 2020

Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise. Bad content! It is also why clients, from startups to enterprise brands, love working with us. A Diversified Team of Experts. How do I know this? The result?

Software Review 111

Software Review Marketing Technical Review Outsourced Development 111

Intercom, Inc.

SEPTEMBER 30, 2021

In June 2020, in the midst of the pandemic, Rebecca and her mother — child psychiatrist and scientist Dr. Helen Egger — launched Little Otter. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? The company means a great deal to both of them.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

SaaStr

APRIL 23, 2019

Join us for SaaStr Annual 2020. Also, Brex is a Super Platinum sponsor for Annual 2020. Opening video: Hey, all these startups, they have a lot of trouble getting corporate credit cards. Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great.

Sales Hiring 209

Sales Hiring Sales Recruiting Scale Payment Methods 209

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. Your default operating cadence should be to run – it’s important startups don’t compromise on speed.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale Software Review compliance Technical Review 211

Point Nine Land

JUNE 18, 2023

And yet, most startups that we’re talking to haven’t looked into cohort analyses yet.” The first row represents the January 2020 cohort, the second row (marked in green) the February 2020 cohort, etc. For instance, in the fifth lifetime month of the April 2020 cohort, it says 4.5%

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Unbounce

JUNE 24, 2020

At Unbounce, we not only believe that applied AI is the future of marketing , we also think marketers tuned in to what’s happening now stand to benefit in a big way in 2020 and beyond. According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.”

Artificial Intelligence 145

Artificial Intelligence Machine Learning AI Search Marketing 145

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 Dharmesh : …said, “This is a very bad idea. million in 2013 to $115.9 million in 2014.). A couple of quick notes of warning.

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

SaaStr

DECEMBER 1, 2023

We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover. The last thing a VP of Sales wants to do is start without a team.

Sales Hiring 152

Sales Hiring Sales Recruiting Sales Interviewing 152

Sales Hacker

OCTOBER 14, 2021

As a result, we lost 40% in GMV since March 2020, which translates into $85,000 in monthly payments. The platform curates a list of the best products and startups that people haven’t heard of yet. In spring of 2020, we launched our first initiative on Product Hunt. Involve your team. Get inspired. 4 new clients.

Payments 110

Payments Revenue Payment Methods Underperforming Technical Team 110

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Join us at SaaStr Annual 2020. So everything you do at a startup you’re treating it like an experiment, right? Want to see more content like this? Lauren A.:

Underperforming Technical Team 213

Underperforming Technical Team Sales Hiring SMB Enterprise 213

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 82

Underperforming Technical Team Scale Sales Hiring Systems Review 82

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. Let’s dive into the details.

Technical Review 52

Technical Review Software Review Systems Review Management 52

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Our question: “What is your best advice for anyone starting their sales career in 2020?” What is the exit plan for the startup?

Sales Hiring 72

Sales Hiring Development Team Review Technical Review Sales 72

Buffer Resources

OCTOBER 24, 2023

Yet here I am, with a (small) content marketing agency, selling services to companies, including series A startups and tech enterprises, and making a six-figure dollar income each year.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team.  Sometimes, a lot. 

Outsourcing Services 124

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 124

Sales Hacker

MAY 23, 2023

I started a marketing analytics company which I sold in 2020. And before that, I worked with tech startup founders across almost every vertical imaginable at an app development studio. Do they talk like a bank executive or do they talk more like a startup founder? Take my word for it: I’m a (co)founder myself.

Underperforming Technical Team 107

Underperforming Technical Team ChatGPT Communication Banking 107

Baremetrics

JULY 23, 2020

The monthly recurring revenue (MRR) of my MarTech startup Friendly recently has exceeded $1,000 – just 94 days after its launch. This can be seen in the growing popularity email (newsletters are hot in 2020). Became an Open Startup One of my entrepreneurial role models is Buffer. But it took me more than 20 years to get there.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

SaaStr

SEPTEMBER 12, 2019

Join us at SaaStr Europa 2020. Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. I’m sure all of you that are startup founders love your companies and your products, but I have so much love for all of them. Want to see more content like this?

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

User Pilot

MARCH 7, 2024

Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). A friend of mine told me there was a call center job in a tech startup for Dutch speakers, and I just fell in love with the fast-paced, exciting environment.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. Join us at SaaStr Annual 2020. Emilie Maret | Fellowship Team @ The Family. Emilie Maret | Fellowship Team @ The Family. Emilie : Okay.

New CTO 174

New CTO Sales Hiring B2C CTO Hire 174

SaaSOptics

AUGUST 11, 2022

Many Series B companies are taking the necessary steps to pursue aggressive growth goals because it’s at this stage that a startup often has proven market viability and is poised to scale. For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017. billion in 2021.

Scale 97

Scale Scaling Technical Review Venture Capital 97

OpenView Labs

JANUARY 19, 2022

It’s important to focus on those users who become customers from the beginning because their usage of the product, and where they fall off in this user journey, will help you prioritize where your team spends the most time and resources to convert at the highest rate. . This is covered in-depth in the Developer Go-To-Market-Playbook. .

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Join us for SaaStr Annual 2020. He was a VP of product at a series D startup, so a little bit ahead of us and we just had a real connection. Want to see more content like this session?

CTO Hire 174

CTO Hire Travel Underperforming Technical Team CTO Coach 174

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Join us at SaaStr Annual 2020. Romain Huet | Head of Developer Relations @ Stripe. Right, Renaud?

Payments 167

Payments Merchant Services Payment Solutions Payment Services 167

Sales Hacker

MARCH 15, 2022

Sales development school, marketing school, and more for your entire team. In 2020, he was appointed CEO. Asad Zaman : We specialize in helping companies build their go-to-market teams. A bunch of guys on campus created a startup, but they didn’t have any GTM expertise. Learn more at joinpavilion.com.

Sales Hiring 103

Sales Hiring Underperforming Technical Team Acquisition Development 103

SaaStr

AUGUST 20, 2019

Join us at SaaStr Annual 2020. This was anyone from a marketing analyst at a small startup, to a junior analyst at my firm, to a cloud CEO like him. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. Want to see more content like this?

Scale 150

Scale Acquisition Scaling Sales Hiring 150

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020.

Payment Solutions 212

Payment Solutions Pricing Payments Payment Services 212