SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. 2018 saw about $44 billion of value added to the public markets, companies like Dropbox, companies like DocuSign, and that has continued now into 2019. Want to see more content like this? Join us at SaaStr Annual 2020.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And now it’s all about like, can you really scale and execute?

Sales Recruiting 246

Sales Recruiting Sales Hiring Scale VP of Engineering 246

Navint

MAY 21, 2019

Recurring Revenue Conference presented by Sutton Capital Partners marked its fifth year on May 1, 2019, in beautiful Marina del Rey, California. The theme of retention expanded this year to include discussions on scaling and operating recurring revenue businesses. When it comes to scaling, start planning and preparing early.

Scale 45

Scale Revenue Underperforming Technical Team Sales Hiring 45

SaaStr

AUGUST 9, 2019

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence that automates repetitive, manual tasks. Does this not lead to a consolidatory environment? How does this change sales rep payback periods?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

SEPTEMBER 19, 2019

We are a platform that allows local businesses to communicate with anybody, whether it’s a lead, a customer, an employee of their business, or even another business. And we are this platform that all local businesses build their business off of. And I’m so pumped to talk to you guys about that.

Scale 114

Scale Sales Hiring Software Review Scaling 114

OpenView Labs

MAY 2, 2019

However, it’s important to realize right off the bat that selling to startups isn’t the same as selling to small businesses or enterprises. They’re completely different types of prospects that require a unique sales approach. But there are also dangers that come with including them in your sales strategy.

Startup 66

Startup Scale Technical Review Enterprise 66

OPEXEngine

MAY 19, 2020

They cut R&D across the board, scaled back on sales and marketing activities, laid off valuable talent and ruled out acquisitions. Other lagging companies strayed outside their core business, investing in the latest hot sectors and tools, praying for a winner. What specifically distinguishes eventual winners?

Scale 59

Scale Strategy Technical Review Acquisition 59

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. Also, there is less pressure on Sales. 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

NOVEMBER 28, 2019

How does a startup that launched during the financial crisis in 2008 become a unicorn company in 2019? Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And then the next one that we best now is proving a business model.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Frontegg

SEPTEMBER 14, 2022

Qumra’s selection committee, made up of top investment professionals from the Israeli tech ecosystem, presented the award at the ‘Mind the Tech NYC’ event, one of the industry’s leading tech and innovation conferences. “We

Scale 40

Scale CTO Innovation B2B 40

OpenView Labs

SEPTEMBER 17, 2019

Most SaaS startups have a nearly limitless market opportunity, but don’t have the product, engineering, sales or marketing resources to gain traction in the entire market all at once. Each sales rep has their own way of finding new leads.”. Lack of segmentation leads to weak product-market fit.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Flaws are being exposed, and a new model is imminent. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low.

Scale 107

Scale Sales Hiring Underperforming Technical Team Social Media 107

SaaSHolic

MAY 5, 2023

The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. Passion and dedication of the founder and the business model’s distribution potential are key points for investment models. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

CloudGeometry

MARCH 22, 2022

We begin by taking stock of three foundational dimensions: (1) User Model , (2) Monetization , and (3) Measurement. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Casey Accidental

APRIL 13, 2021

I don’t claim to be the world’s foremost expert, but this is what I learned through scaling multiple startups, launching new products, and advising and investing in dozens of companies. Some companies can scale with 10% retained users, and some may need 40%, all depending on the strength of the acquisition loop.

Product Marketing 145

Product Marketing Marketing Scale Retention 145

ChurnZero

JULY 12, 2019

This is the very initial stage in the onboarding journey that happens outside of your premises before prospects even engage with your assets (such as content, ads, website). The subscription-based business model is rooted in the value your solution offers. Value leads to success and, in turn, to advocacy. Provide Value.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

OPEXEngine

FEBRUARY 22, 2022

An additional non-financial constraint is a fact that these customers typically lack experience in software procurement and implementation, and this adds friction to the sales cycle. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” And I just started a consulting business, it was a service business.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

Sales Hacker

MARCH 16, 2020

This week on the Sales Hacker podcast, we speak with Luigi Mallardo , Chief Revenue Officer at Woffu. Luigi is a long-time CRO and sales leader in the European community, and he’s also the chairman of the Barcelona Revenue Collective. Let’s hear from Luigi about the subscription economy and the subscription business model!

Revenue 78

Revenue Scale Sales Hiring Subscription 78

Chart Mogul

APRIL 15, 2021

In 2019, CakeHR joined Sage and re-branded itself Sage HR. It has given him the opportunity to scale the team and double down on building the best product. SageHR’s sales teams are another part of the company that uses ChartMogul. All customers are assigned a custom attribute with the sales rep who worked the deal.

Acquisition 83

Acquisition Data Scale Banking 83

Valuize Consulting

AUGUST 18, 2020

Since 2015, the customer success (CS) domain has achieved a 176.54% year-over-year growth of CSM positions globally ( Gainsight, 2019 ), which comes predominantly from the software & IT industry. As your company grows, you will also need to integrate automation into your customer success strategy to scale effectively. #3)

Customer Success 40

Customer Success Strategy Software Scale 40

OpenView Labs

JUNE 16, 2021

But without careful planning and effective execution, consumption-based pricing can elongate sales cycles, negatively impact customers, and squelch company fortunes. Usage-based pricing is often lauded as the holy grail of SaaS pricing models. In 2020, JFrog and Snowflake went public—and both companies have a usage-based pricing model.

Pricing 64

Pricing Scale Forecasting AWS 64

Chart Mogul

APRIL 15, 2021

In 2019, CakeHR joined Sage and re-branded itself Sage HR. It has given him the opportunity to scale the team and double down on building the best product. SageHR’s sales teams are another part of the company that uses ChartMogul. All customers are assigned a custom attribute with the sales rep who worked the deal.

Acquisition 52

Acquisition Data Scale Banking 52

OPEXEngine

JULY 28, 2020

Those companies that best manage this balancing act between careful planning and agile response rely on four key principles: Scale matters, ownership doesn’t. The economic benefits of scale are as critical in high tech as they are in any sector. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Navint

JANUARY 29, 2019

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. The old model on the left was about scaling up systems, right?

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Flaws are being exposed, and a new model is imminent. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low.

Scale 47

Scale Sales Hiring Underperforming Technical Team Social Media 47

Neil Patel

FEBRUARY 4, 2021

Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. Mike got his start in the industry when he used digital marketing to turn around a family business during a recession. In January of 2019, we launched a small business arm of NP Digital to service these smaller businesses.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Navint

SEPTEMBER 27, 2018

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series earlier this month. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. retail sales from 2012 to 2018.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Kellblog

DECEMBER 27, 2021

Look at the scale. What drives these disruptive cycles: Feature creep , which leads to market overshoot over time. 2019 dipped a bit, but 2020 came back strong, and 2021 looks to be a blockbuster [14]. Velocity sales models aren’t new either, but they’re also a key part of PLG. See the big bump?

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

ChurnZero

APRIL 27, 2021

In this article we will share some enlightening Q&A with our lead investors from our seed, Series A, and Series B funding rounds. Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage. ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

ProfitWell

SEPTEMBER 30, 2019

Nasdaq reports Klaviyo snags a spot in the 2019 Cloud100 , just after the Boston Globe featured Klaviyo’s CEO Andrew Bialecki on growth and building the next pillar company in Boston. We’re talking hundreds of users saying they didn’t get their dresses on time, which is the exact opposite of RTR’s core business model and company promise.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

SaaStr

JULY 24, 2023

Let’s look at nine interesting learnings about this leading company. #1 This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 in ARR, but what a lot of people at scale have trouble with is getting new customers. At that scale, you need $100k and $1M+ deals.

Revenue 192

Revenue Scale Sales Hiring Cloud 192

ProfitWell

DECEMBER 4, 2019

The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is the SaaS business model. As a result, revenue recognition is a fundamental part of the SaaS business model. Recurring payments. Early stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. This podcast is an excerpt from Aydin and Roelant’s session at SaaStr Annual 2019. And it was a very high velocity model.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model. Say, PnL_Jan_2019.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111