Intercom, Inc.

APRIL 5, 2018

As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. The second constituent there is the developer. Why do developers love SaaS products? Want to know what to expect at SaaStr Europa? MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

Intercom, Inc.

SEPTEMBER 30, 2021

In 2017, she started working as a product lead at the Chan Zuckerberg Initiative, building their infectious disease program and IDseq, an open-source online platform to spot movement of diseases across borders, the emergence of new illnesses, or the spread of drug-resistant strains. Liam: For sure.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

APRIL 23, 2019

Opening video: Hey, all these startups, they have a lot of trouble getting corporate credit cards. Anu: So, without further ado, Henrique, I know that when you first applied to YC, you actually applied with a VR startup idea, but the video showed all about credit card. Anu: March of 2017. Interested in sponsoring? Let us know.

Sales Hiring 208

Sales Hiring Sales Recruiting Scale Payment Methods 208

Unbounce

JUNE 24, 2020

According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.” ” Teams across the world are working on AGI, but the closest to a consensus from researchers is that we might see it sometime within our lifetime. What can you do?

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name.

Acquisition 116

Acquisition Scale Underperforming Technical Team Advertising 116

Sales Hacker

DECEMBER 3, 2018

Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. . How to execute “developer marketing” and how to build a developer community. Un-Marketing to Developers [14:16].

Underperforming Technical Team 77

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 77

SaaSOptics

AUGUST 11, 2022

Many Series B companies are taking the necessary steps to pursue aggressive growth goals because it’s at this stage that a startup often has proven market viability and is poised to scale. For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017.

Scale 97

Scale Scaling Technical Review Venture Capital 97

Sales Hacker

MAY 24, 2023

In this episode, we dive into this renewed trend with Tito Bohrt, the CEO of AltiSales, the one-stop shop for world-class sales development. He also shares how company culture impacts productivity and morale, primarily within sales teams. Company : AltiSales Noteworthy : Tito is an expert in sales development and all things sales.

Underperforming Technical Team 102

Underperforming Technical Team Consulting Company Culture Acquisition 102

SaaStr

AUGUST 20, 2019

This was anyone from a marketing analyst at a small startup, to a junior analyst at my firm, to a cloud CEO like him. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. That really stuck with me. ” I didn’t do all those things.

Scale 141

Scale Acquisition Scaling Sales Hiring 141

Andreessen Horowitz

NOVEMBER 14, 2023

So I had this idea for Mercury in 2013, but it didn’t start until 2017. All of these tools that were useful as startups for running your business had improved a lot. When I first started in 2006, everything was really bad. But I focused on a very specific ICP, ideal customer profile, which was an early stage startup.

Sales Hiring 93

Sales Hiring Banking Scale Pricing 93

Sales Hacker

DECEMBER 8, 2020

How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense. Show Introduction [00:09]. Sam’s Corner [34:03].

Scale 115

Scale Sales Hiring Sales Recruiting Technical Review 115

Baremetrics

APRIL 16, 2021

If you’re unable or unwilling to self-fund your startup, you may want to consider getting a job for the time being and part-timing your startup until you’re able to and comfortable with personally financing your company. This capital should be used for product development and the people required to help you build it.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Chart Mogul

SEPTEMBER 15, 2023

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. billion run rate, which was 100% growth year over year from 2017. into the startup space. And that’s the way I treat my team today.

Development Team Review 65

Development Team Review Scale Software Review Sales Hiring 65

ProfitWell

JANUARY 6, 2020

If you don’t have product-market fit, you could be advertising to the wrong buyer personas and attracting the wrong buyers, leading to higher churn and poor retention. A high churn rate might be indicative of poor product-market fit. His startup, founded in 2015, strives to be the fastest email experience in the world.

Product Marketing 52

Product Marketing Underperforming Technical Team Marketing Advertising 52

OpenView Labs

JUNE 10, 2019

For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today). They know the immense value of user input and customer development. Team Alignment. 90% of startups fail. Table of Contents.

Management 55

Management SaaS Scale Sales Recruiting 55

Upscope

NOVEMBER 14, 2018

If we had funding maybe we'd have different priorities on the speed at which we generate revenue and fund new feature development. March 6th 2017 started commercial version building. Dumb pricing model 1 that failed May 2017 We decided on small, medium, large, extra large plans. Startup plan had 3 agents. Why did it fail?

Pricing 40

Pricing Revenue B2B SaaS 40

Sales Hacker

MAY 8, 2018

Building a professional development program resulting in high quota attainment for SDRs turned Account Executives. Building the right revenue targets in coordination with the CFO and the Executive Team. Getting to your targets using both top-down and bottoms-up plan development. What You’ll Learn. We’re on iTunes.

Sales Hiring 50

Sales Hiring Scale Management Sales 50

Kraftblick

SEPTEMBER 19, 2023

There are plenty of articles dedicated to this matter, but none offers a better solution than hiring a team of knowledgeable marketers. Perhaps, you even know when you need to start a PPC campaign and why SEO is the option that is perfect for your developing startup. I guess, from here on we should wrap up with analogies.

Sales Hiring 52

Sales Hiring Advertising SaaS Underperforming Technical Team 52

How To Buy Saas

MAY 29, 2024

billion in 2017. This usage considerably benefits startups and small businesses that require scalable solutions to grow and compete in the market. As if that’s not enough, SaaS products facilitate better team collaboration and communication. The use of SaaS services is pervasive in developing and deploying modern applications.

Underperforming Technical Team 40

Underperforming Technical Team SaaS Cloud Education 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Preparing for the future As an app marketer in 2019, the best way to prepare for mounting competition and further technological transformation, is to embrace a curious outlook, a dynamic approach, and an obsession with both professional and performance development. trillion hours by 2021.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

SaaStr

JUNE 15, 2021

A look back at this great deep dive from SaaStr Annual 2017. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. It’s pretty cool.

Scale 294

Scale Underperforming Technical Team Engineering Wireless 294

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Choose the right one for your SaaS startup. Skills for SaaS Sales Team. SaaS Sales team compensation . SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. which was acquired by Oracle in April 2017. 29:00 The shift from product-led to intelligence-led SaaS development. Thats where TriNet comes in.

AI Search 73

AI Search AI ChatGPT Software Review 73

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

How To Buy Saas

MAY 26, 2025

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

SaaStr

MAY 27, 2020

If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. To give it to you as a startup for example, let’s say that the markets were paying 10 times trailing multiples for revenues. We were warning startups to expect a degree of uncertainty in the year ahead anyway.

Technical Review 240

Technical Review Payment Services Payment Methods Development Team Review 240

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 116

Subscription Payment Features Scale Underperforming Technical Team 116

Sales Hacker

JANUARY 17, 2018

In this guide, I will teach you the fundamentals of Lead Qualification for inbound and outbound sales development, and give you actionable steps you can take to maximize your Revenue per Lead. Sales and Marketing Alignment is a trending topic and the role of Sales Development has been growing fast. What Is Lead Qualification?

Scale 103

Scale Underperforming Technical Team Payment Methods Sales Hiring 103