From PLG to PLG+SLG – How Lucid Scaled to 70M+ Users
SaaStr
SEPTEMBER 11, 2024
Lucid launched in 2010 (before PLG was a term), and their team had an intense focus on product early on, so much so that the COO at the time read through hundreds of thousands of customer support tickets to hear directly from customers. As we know today, a strong product-led motion starts with a strong product.
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