SaaStr

JULY 8, 2025

The Trend Continues: Almost 90% of B2B IPOs Have Their Founders Still as CEO Why founder leadership through public markets remains the overwhelming norm in enterprise software The data is unequivocal: when B2B software companies go public, they almost always keep their founders as CEO.

Scale 185

Scale B2B Underperforming Technical Team Leadership 185

SaaStr

JUNE 23, 2025

✨ Lemkin (@jasonlk) June 23, 2025 The $10M-$100M ARR Sprint: How Replit Became the Fastest-Growing “Vibe Coding” App (Or One Of The Fastest) A deep-dive into the AI development platform wars and why Replit’s 10x growth in 5.5 And allowing more experienced developer to ship far, far faster. 2023 : $2.4M

Software Review 212

Software Review AI Technical Review Venture Capital 212

SaaStr

JUNE 20, 2025

The Infrastructure Bypass Midmarket software companies are caught in a “pressure cooker” with fast-moving AI startups developing applications far more rapidly than traditional software companies on one side, and tech giants investing billions in proprietary AI tools on the other.

AI Search 289

AI Search Artificial Intelligence AI CTO Hire 289

SaaStr

JULY 12, 2025

Not software. ” This approach gave them insights no amount of customer development interviews could provide. When they finally built software, it solved actual problems rather than theoretical ones. The lesson: you can’t pause business development for team building—you have to do both simultaneously.

Sales Hiring 185

Sales Hiring Software Review compliance Sales Recruiting 185

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

MARCH 12, 2025

A smaller number of high-quality leads that convert at higher rates is vastly superior to a flood of poor-fit prospects. You assembled a talented team, built an amazing product, and established a growing SaaS business. Mix in the classic conflict between sales and marketing teams, and you’ve got a recipe for disaster.

Sales Hiring 202

Sales Hiring Marketing Technical Review Underperforming Technical Team 202

SaaStr

MARCH 8, 2025

“Even with a bad hand, if the potential reward is great enough, taking a risk can make mathematical sense.” As second-time founders, Atiyah and his team raised an outsized seed round for Ramp, giving them the capital to tackle a space that most startups couldn’t touch. But this challenge also presents opportunity.

CTO Hire 210

CTO Hire CTO Coach Scale CTO 210

SaaStr

APRIL 13, 2025

The First Rule About Building Software Is Wrong “If there’s one rule that almost everyone universally agrees with about building software, it’s that focus is really important,” Conrad explains, citing Silicon Valley luminaries Bill Gurley and David Sacks who consistently advocate for narrowing your focus.

Startup 157

Startup Sales Hiring Underperforming Technical Team Cloud 157

SaaStr

JUNE 7, 2025

The shift from “innovation budget” to “operational budget” means AI tools must compete directly with established software investments—and many aren’t winning those comparisons yet. Companies are discovering that hiring AI talent or upskilling existing teams takes much longer than anticipated.

AI 281

AI Payment Services Payments Scale 281

User Pilot

OCTOBER 31, 2024

A product analytics strategy is essential for any business looking to make informed decisions about product development and user experience. Plus, there are many reasons why you need a product analytics strategy: Aligns product development with user needs and business goals. Lack of team resources. Outdated technology.

Strategy 105

Strategy Underperforming Technical Team Government Customer Lifetime Value 105

User Pilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Similarly, unhappy customers are more likely to tell others of their poor experience.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

JULY 24, 2025

The only counterweight is if LPs eventually withdraw capital due to poor returns, but that’s well outside our event horizon. And if you can’t trust someone really smart on your team, you either fire them or put the tightest leash possible around them.” More deals means more news flow, more excitement, more options.

Software Review 120

Software Review AI Search Artificial Intelligence Underperforming Technical Team 120

BetterCloud

JANUARY 15, 2025

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. Stolen credentials: Stealing user access permissions or exploiting weak passwords, is another threat to all organizations. But whats in them?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

FastSpring

JANUARY 23, 2025

and now very big in the case of, say, a zero, which is cloud accounting software. Are you using accounting software? So one of the best tactics that most people won’t do is to point out the weaknesses in the business. Blake Hutchison (29:53) Our churn rate is poor, but we actually know why. And I’ve done that.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. So Sophie Buonassisi: I love it. Shall shall do it. It feels inevitable.

AI 88

AI Technical Advisors Underperforming Technical Team Sales Hiring 88

User Pilot

JANUARY 2, 2025

Wordtune’s customer research survey Wordtune uses this targeted survey to gather insights into the types of software its users use during work hours. The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Frontegg

JUNE 23, 2025

Common misconfigurations include exposed storage buckets, excessive permissions, unsecured APIs, and poor network segmentation. Integrating CSPM into DevSecOps processes embeds security checks across the development lifecycle. Automation also alleviates the burden on security teams by handling repetitive tasks.

Cloud 52

Cloud Underperforming Technical Team Management compliance 52

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

User Pilot

OCTOBER 20, 2024

While at it, you may even identify weaknesses in the current journey. How can I reduce the workload for my team? For instance, a project management app can check welcome survey responses and trigger Flow 1 for project managers and Flow 2 for team members. What is customer onboarding software? Need more info?

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

Frontegg

MAY 23, 2025

Over time, advancements in cryptographic algorithms and widespread adoption of mobile devices shifted OTP generation to software-based methods. The development of Time-based OTPs (TOTPs) further improved upon HOTP by eliminating the need for user action to increment counters.

Underperforming Technical Team 52

Underperforming Technical Team Cybersecurity Mobile Education 52

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know. And I’m giving that a bad description.

Business 107

Business Software Review Underperforming Technical Team AI Search 107

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. But how do you track and strengthen these connections? Criterion Does It Deliver?

Software Review 52

Software Review Engagement Software Scale 52

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization. What Are the MGI 360 Ratings?

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

SaaStr

JULY 1, 2025

So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. It’s not about replacing developers—it’s about 10X-ing their output. Companies not AI-augmenting their engineering teams will lose the talent war and ship slower.

AI 202

AI Software Review Technical Review Scale 202

Blulogix

DECEMBER 3, 2024

By BluLogix Team Planning for Growth: Using Revenue Insights Planning for Growth: Using Revenue Insights For businesses seeking to expand or enter new markets, strategic planning is critical to achieving successful outcomes. Growth initiatives require not only a vision but also precise financial insights that inform decisions and reduce risk.

Revenue 52

Revenue Underperforming Technical Team Payment Features Leadership 52

User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

Kellblog

JUNE 29, 2025

If consumer packaged goods (CPG) marketers can differentiate rice or yogurt, then we can darn well differentiate enterprise software. Every feature has benefits (the good things that happen when you have it) and consequences (the bad things that happen when you don’t). That is, the staffing profile of today’s software CMOs.

Sales Hiring 93

Sales Hiring Technical Review Venture Capital Underperforming Technical Team 93

How To Buy Saas

JUNE 26, 2025

That’s exactly what ProProfs Knowledge Base software aims to deliver. By the end, you’ll see why ProProfs Knowledge Base is considered an authoritative yet human-friendly knowledge base software that can add value to businesses of all sizes. Online Wikis & Team Collaboration: Set up an internal wiki for projects or teams.

Technical Review 52

Technical Review Software Review Systems Review Management 52

SaaStr

JUNE 9, 2025

And what it means for the future of B2B software. HubSpot now has 95% of their engineering team using AI tools daily, customers seeing 70-80% ticket resolution rates with AI agents, and a fundamental reimagining of what B2B software can be. Every feature mapped out, every sprint planned, every resource allocated.

AI Search 185

AI Search AI Scale B2B 185

SaaStr

FEBRUARY 16, 2025

While competitors invested in huge sales teams, Atlassian actually restricted direct customer interaction. The “Feature Request Arbitrage” Strategy Hidden gem in their marketplace origin: They turned their biggest product weakness (feature request backlog) into their greatest strength. The common thread?

Sales Recruiting 208

Sales Recruiting Marketplace as a Service Underperforming Technical Team Scale 208

Scytale

JANUARY 21, 2025

The breach was attributed to vulnerabilities in the platform, specifically weak API security. From weak encryption to insider threats, each incident provides valuable lessons on how businesses can strengthen their defenses and avoid becoming the next victim. Automated monitoring also eases the burden on your team.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

How To Buy Saas

MAY 26, 2025

Picture this youre drafting an email and your software suggests the next sentence with uncanny accuracy, or youre chatting with a customer service bot that feels almost human. As the figure shows, theres often a feedback loop teams analyze data quality by training a small model or using heuristics, then refine the dataset further if needed.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

User Pilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. software development) to identify causal factors of a specific problem. Brainstorm hypotheses: High churn could be a result of recent software updates that introduced bugs or worsened the product experience. Involve cross-functional teams.

Technical Review 59

Technical Review Software Review Churn SaaS 59