Valuize Consulting

DECEMBER 7, 2021

The question now is, how big should CS organizations be, and what’s the best way to staff and scale its success? To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson.

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VP of Engineering Customer Success Sales Hiring Interviewing 98

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. A certain algorithm update doesn’t seem like a big deal.

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VP of Engineering AI Search Engineering Social Media 113

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I’d never been exposed to software developers and the mysterious world of coding. I remember saying to the team, “We just invented the future.”

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Branding Advertising Underperforming Technical Team VP of Engineering 130

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

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Scale Artificial Intelligence Healthcare Technical Review 223

Sales Hacker

JULY 8, 2020

Michael talks about how he does that at scale and how he thinks about scale. The origins of Compass, how it achieved scale, and its competitive advantage [7:13]. Today on the show, we are incredibly excited to have Michael Coscetta. with Andrew Sykes. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher.

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Scale Scaling VP of Engineering Technical Review 122

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

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VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

JUNE 3, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Rick Kelley is the former VP of Metas Global Business Group, where he led a $10B+ revenue organization and played a pivotal role in building out Metas go-to-market teams across North America and EMEA. Thanks for having me.

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Sales Hiring Scale Sales Recruiting Sales 83

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings.

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VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Sales Hacker

APRIL 8, 2019

Rob is a longtime sales veteran and is incredibly passionate about both the profession of sales but, more importantly, the importance of investing in your team through sales coaching and training. Why PDA on the sales team is a good thing. If you missed episode 51, check it out here: Approach Sales with Gap Selling w/ Keenan.

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Scale VP of Engineering Underperforming Technical Team Sales 104

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. Today on the show we’ve got Jamal Reimer, the author of Mega Deal Secrets, and a VP of enterprise sales himself.

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VP of Engineering Underperforming Technical Team Scale Enterprise 93

Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Let’s get started. Pre-Startup.

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Scale SaaS Payments Scaling Payment Services 74

Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. Here are the top 16 things we learned. AI today 1.

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Artificial Intelligence AI Scale ChatGPT 139

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. We’re on iTunes.

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VP of Engineering Branding Scale Marketing 76

User Pilot

JUNE 27, 2024

The product analysis career path starts with the entry-level role of a junior or intern product analyst, which proceeds to Lead product analyst and goes as high as the Vice president of Product role. Senior product analyst : A senior product analyst develops actionable insights and strategies based on the research and analysis results.

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VP of Engineering Underperforming Technical Team Scale Data Analysis 52

User Pilot

JUNE 12, 2024

Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention. Product analysts play a critical role in translating user data into actionable insights for product teams. Let’s get started!

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VP of Engineering Underperforming Technical Team Scale Interviewing 52

User Pilot

JUNE 30, 2024

Embarking on a career as a product analyst involves a combination of education, skills development, and practical experience. Lead Product Analyst : A lead product manager leads the product analysis efforts and monitors the research, analysis, reporting , and strategy development. Vice President of Product.

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VP of Engineering Sales Recruiting Data Analysis Underperforming Technical Team 52

OPEXEngine

AUGUST 9, 2022

A Bain survey of sales operations executives, in partnership with Research Now SSI, found that only 43% of sales organizations develop plans for a recession well in advance of it. Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding.

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Scale VP of Engineering Payment Services Underperforming Technical Team 59

BetterCloud

NOVEMBER 1, 2017

One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. At MIT’s 2014 CIO Symposium, ThomasNet President Mark Holst-Knudsen said his greatest business/technology failure was building software when they could have bought it. 52% of projects were challenged, and 19% failed.

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VP of Engineering Underperforming Technical Team Outsourced Development Airlines 45

ChurnZero

OCTOBER 28, 2022

The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded. Peter Armaly, vice president of Customer Success, ESG. Do those activities in the way that scales the best. Here’s a sneak peek at what we learned.

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VP of Engineering Customer Success Scale Underperforming Technical Team 52

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. How some companies use this timeless tension as a catalyst for outperformance. Top-quartile companies can achieve both.

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VP of Engineering Underperforming Technical Team Traceability Scale 52

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Breaking Down the Ultimate Question – NPS (Net Promoter Score). First, let’s start with the very basics- what is a Net Promoter Score ? You can think of it as a numerical value that indicates how loyal your customers are. Anatomy of a Promoter.

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Scale VP of Engineering Underperforming Technical Team Churn 95

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. SaaStr is Turning 10! That’s my background. More power to you.

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Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 278

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. And 75% of the team continuing business as usual. So much talk about downturn.

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Scale Sales Hiring Scaling VP of Engineering 267

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. We kicked the idea around and launched Working Planet two weeks later.

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Interviewing SaaS Payments Payments Technical Advisors 40

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. We’re often encouraged to hide, toughen up, and bury our emotions.

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Scale Sales Recruiting Sales Hiring VP of Engineering 136

SaaStr

MARCH 12, 2019

Regardless of what stage you are in, he provides a framework to systematically approach this stage and what you should focus on to get to scale faster. We are screwing up the scale. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. Join us for SaaStr Annual 2020. Seventy-five percent.

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Scale Sales Hiring Revenue VP of Engineering 258

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale. The Challenger Sale. Agile Selling.

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Scale Sales Hiring Sales Recruiting Sales 143

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. That’s not really honest, is it? What about the amazing sales leaders who aren’t well-known already? Lauren Bailey.

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Sales Recruiting Scale Sales Hiring VP of Engineering 97

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable. Figuring out customer centricity [18:55].

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VP of Engineering Scale Development Team Review Technical Review 97

SaaStr

MAY 31, 2019

What does Parker do with regards to operational scaling that is unconventional but works? Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? What are the most important things when establishing your first remote team?

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VP of Engineering Sales Hiring Scale Systems Review 141

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.

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Payment Solutions Payment Services SaaS Payments VP of Engineering 136

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Prior to that, she was the Vice President of Advertising Technologies at Amazon’s A9. What questions does she ask?

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VP of Engineering Software Review Technical Review Underperforming Technical Team 269

SaaStr

AUGUST 12, 2020

Prior to their IPO, ServiceNow raised funding from some of the best in the business, including Sequoia Capital and Greylock. As for Lara, she joined ServiceNow in 2017 and spent 3 years as Chief Strategy Officer before assuming her current role just this month. What does the role of Chief Strategy Officer really entail? What is the right balance?

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Scale Sales Hiring Underperforming Technical Team VP of Engineering 234

Andreessen Horowitz

OCTOBER 16, 2023

Developed societies are depopulating all over the world, across cultures – the total human population may already be shrinking. You live in a deranged age — more deranged than usual, because despite great scientific and technological advances, man has not the faintest idea of who he is or what he is doing. We are told to be pessimistic.

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Underperforming Technical Team Artificial Intelligence VP of Engineering Technical Review 29

Sales Hacker

OCTOBER 11, 2024

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. With Vanta Questionnaire Automation, go-to-market teams can complete security reviews up to 5 times faster, helping you close deals in less time than ever.

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Leadership Artificial Intelligence Scale Sales 112

SaaStr

JULY 19, 2019

Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? To date, Peter has raised $8m for InCountry from some of my very favorites including Bloomberg Beta, Felicis, Ray Tonsing @ Caffeinated and CRV just to name a few. What are the considerations? *

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VP of Engineering CTO Hire Technical Review Sales Hiring 141

Intercom, Inc.

AUGUST 25, 2022

In 2015, after selling Storyful to News Corp, Mark joined Twitter as the Vice President of media and partnerships for Twitter in Europe. To tackle the challenge, they’re using a combination of machine learning and human analysis that can scale the response to a global level.

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Social Media Scale Machine Learning Artificial Intelligence 208