Sales Hacker

JULY 19, 2022

Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Today on the show we’ve got Celine North, she’s the VP of revenue at Boardable, and we have a great conversation about her sales background and career. Take advantage of the Pavilion for Teams corporate membership.

Sales Recruiting 82

Sales Recruiting VP of Engineering Sales Hiring Sales 82

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. Support is an important part of that,” he says.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. Today on the show we’ve got Jamal Reimer, the author of Mega Deal Secrets, and a VP of enterprise sales himself.

VP of Engineering 76

VP of Engineering Underperforming Technical Team Scale Enterprise 76

OPEXEngine

AUGUST 9, 2022

A Bain survey of sales operations executives, in partnership with Research Now SSI, found that only 43% of sales organizations develop plans for a recession well in advance of it. Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

InsightSquared

DECEMBER 20, 2019

Keeping tabs on all this great content is never easy, so we’ve compiled a Best of List with top webinars from our team and partners, to guide you into the new year! In this webinar, learn how to move beyond the bottom line and build capacity in your team. Key topics include: How to identify poor pipeline hygiene. is recorded.

VP of Engineering 62

VP of Engineering Underperforming Technical Team Forecasting B2B 62

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

MAY 31, 2019

Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? How can one prevent their customer support team from being a wall of protection for the product and eng team? What are the benefits of this? What do you look for in those hires?

VP of Engineering 135

VP of Engineering Sales Hiring Scale Systems Review 135

ChurnZero

OCTOBER 28, 2022

The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded. Peter Armaly, vice president of Customer Success, ESG. Every other team has to do that. Sales, marketing, product, engineering.

VP of Engineering 52

VP of Engineering Customer Success Scale Underperforming Technical Team 52

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

VP of Engineering 95

VP of Engineering Management Underperforming Technical Team Compensation 95

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Learn how modern sales teams win deals now at 6sense.com/saleshacker. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. Here are the top 16 things we learned. AI today 1.

Artificial Intelligence 142

Artificial Intelligence AI Scale ChatGPT 142

BetterCloud

NOVEMBER 1, 2017

One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. At MIT’s 2014 CIO Symposium, ThomasNet President Mark Holst-Knudsen said his greatest business/technology failure was building software when they could have bought it. 52% of projects were challenged, and 19% failed.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 276

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 276

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Jason Lemkin: Hey everybody. It was packed. This always works.

Scale 260

Scale Outsourcing Services Sales Hiring VP of Engineering 260

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. A certain algorithm update doesn’t seem like a big deal.

AI Search 113

AI Search VP of Engineering Engineering Social Media 113

Chargify

APRIL 23, 2019

The first thing you may think, as we did, is “Does it matter? Do you really need to know what phase your company is in?”. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” It involves a lot of research, reading and discussion.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster.

Scale 232

Scale Sales Hiring Scaling VP of Engineering 232

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products. What follows is an edited transcript of our conversation.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. We’re often encouraged to hide, toughen up, and bury our emotions.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Sales Hacker

FEBRUARY 19, 2019

Lauren Bailey – Founder and President of Factor 8. Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. Trish Bertuzzi is the founder of The Bridge Group that helps B2B technology companies build world-class Inside Sales teams.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Intercom, Inc.

OCTOBER 15, 2020

Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. There’s a lot of nuance in what people say and how they say it.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I’d never been exposed to software developers and the mysterious world of coding. I remember saying to the team, “We just invented the future.”

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale. The Challenger Sale. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

MARCH 1, 2018

This is part one of a five-part series to help you develop the sales coaching approach that’s guaranteed to make you an unstoppable sales leader! Commit to Being Relevant to the Entire Team. With the average tenure of a VP of Sales, dwindling, this coaching series is bound to give you a competitive edge. .

VP of Engineering 99

VP of Engineering Underperforming Technical Team Sales Hiring Sales 99

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. How some companies use this timeless tension as a catalyst for outperformance. Top-quartile companies can achieve both.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team. But having a team dedicated to ongoing interaction with your users is now more important than ever.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Sales Hacker

APRIL 8, 2019

Rob is a longtime sales veteran and is incredibly passionate about both the profession of sales but, more importantly, the importance of investing in your team through sales coaching and training. Why PDA on the sales team is a good thing. If you missed episode 51, check it out here: Approach Sales with Gap Selling w/ Keenan.

Scale 88

Scale VP of Engineering Underperforming Technical Team Sales 88

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Breaking Down the Ultimate Question – NPS (Net Promoter Score). First, let’s start with the very basics- what is a Net Promoter Score ? You can think of it as a numerical value that indicates how loyal your customers are. Anatomy of a Promoter.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. We kicked the idea around and launched Working Planet two weeks later.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

MARCH 12, 2019

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. Join us for SaaStr Annual 2020. Seventy-five percent. Seventy-five percent.

Scale 220

Scale Sales Hiring Revenue VP of Engineering 220

SaaStr

AUGUST 12, 2020

Prior to their IPO, ServiceNow raised funding from some of the best in the business, including Sequoia Capital and Greylock. As for Lara, she joined ServiceNow in 2017 and spent 3 years as Chief Strategy Officer before assuming her current role just this month. What does the role of Chief Strategy Officer really entail? What is the right balance?

Scale 186

Scale Sales Hiring Underperforming Technical Team VP of Engineering 186

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. That’s not really honest, is it? What about the amazing sales leaders who aren’t well-known already? Lauren Bailey.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90