SaaStr

DECEMBER 14, 2023

For Google Workspace, they invested in expanding and building Google Meet and the rest of the workspace during 2020. It was interesting because they got to interview a bunch of customers and sales executives. They also compete with Microsoft in a big way. The bigger the company, the more they compete with Microsoft.

Cloud 230

Cloud Scale AWS AI 230

Tom Tunguz

NOVEMBER 21, 2019

released the State of Conversational Intelligence 2020. The report uses data from 5m sales and customer calls to benchmark sales team performance. For example, the typical win rate of a sales qualified lead is 19%. And the typical sales manager reviews only 8% of calls, but the best managers spend much more.

Benchmarks 196

Benchmarks Customer Success Sales Data 196

Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

APRIL 23, 2020

The speakers were incredible, from the CEO of Slack and Twilio and Zuora, to the CIOs of Zendesk and Nutanix, to the CMO of TripActions and Microsoft for Startups, to the CROs and heads of sales from Brex, Atlassian, Pandadoc, Salesforce, and much more. — Garry Tan (@garrytan) April 22, 2020. Secure your mask. FULL TALK— [link].

Scale 304

Scale Startup Scaling Technology 304

Intercom, Inc.

MARCH 28, 2022

Third, the lines between sales, marketing, product, and support are blurring. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue? They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020.

Scale 228

Scale Engagement Technical Review Business 228

SaaStr

MARCH 19, 2021

PayPal has continued to skyrocket, and then, of course, Zoom replacing ServiceNow in the top five from 2020, as Zoom meetings, Zoom backgrounds, and for all of us, even a little Zoom fatigue is becoming a necessary and important element of our every day. Then if we look at the top five public cloud companies.

Cloud 191

Cloud Scale Payment Methods Payment Solutions 191

Intercom, Inc.

FEBRUARY 13, 2020

These days, he helms the marketing team at Tray.io, the leading general automation platform designed to help professionals integrate and automate their enterprise stacks. The shift to a new tech stack. Here we are in 2020 with much better data collection than we’ve ever had. billion to $3 billion.

Scale 181

Scale Marketing AWS Machine Learning 181

SaaStr

JANUARY 26, 2020

I see this all the time: For example, a little while back, someone on our events team bought a piece of software that the sales rep promised him integrated with everything in our stack. Sales rep to me, on Wednesday: "Jason, I see so much about SaaStr Annual everywhere, what can we do to get you going on our software?"

Software 190

Software Sales SaaS Business 190

yoursales

DECEMBER 23, 2019

Sales Stack 2020. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Which sales tools best support your sales process?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

SaaStr

MARCH 31, 2019

RingCentral is coming up on $1b in ARR (on track for 2020), still growing 34%. SaaStr Annual 2020 Tickets Go Up $500 at Midnight! Microsoft Azure sales grew at 76% year over year in its most recent quarter. The Next CEO of Stack Overflow. 5 Interesting Learnings From RingCentral. As It Approaches $1b in ARR.

Cloud 136

Cloud Azure Scale Software Engineering 136

yoursales

DECEMBER 23, 2019

SALES STACK 2020. Sales Tools for Professional Sales. SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Which sales process works best with your customer experience journey?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

ChurnZero

SEPTEMBER 8, 2020

Toon Vanagt: wearing a mask & physical distancing (@Toon) September 2, 2020. Types of companies that aren’t easy: vision-led, sales-led & committee-led. Amanda Connon-Unda (@samplingculture) September 2, 2020. . Claudio @ CDMX (@ccossio) September 2, 2020. . SaaStr (@saastr) September 2, 2020. .

Customer Success 90

Customer Success Customer Lifetime Value Churn Retention 90

FastSpring

JANUARY 19, 2023

Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance. Our platform calculates VAT, sales, and GST taxes and collects them on behalf of our customers.

Merchant Services 117

Merchant Services Payment Services Payments Payment Features 117

Chart Mogul

JUNE 9, 2023

We can say decidedly: there’s a stark contrast between today and in 2020 and 2021. We can say decidedly: there’s a stark contrast between today and in 2020 and 2021. SaaS growth is the slowest in recent history 2020 and 2021 were amazing growth years. in 2020 and 78.9% It’s unique. in 2022 (vs.

Trends 52

Trends SaaS Payments Payment Solutions 52

Chart Mogul

DECEMBER 20, 2023

Here are the highlights that stick out for me when looking back on 2023, the best year* yet for ChartMogul. *Of course…we do say that every year, as you can see in our 2022 , 2021 , 2020 , 2019 , 2018 , 2017 , and 2016 posts. Launching ChartMogul CRM On April 4th, after months of stealth work, we launched ChartMogul CRM into the world.

Scale 52

Scale Subscription Payment Features Benchmarks 52

Stax

APRIL 18, 2024

Choosing the payment processor and other items in your credit card processing tech stack will depend entirely upon your business model. The merchant’s point-of-sale (POS) system sends an authorization request to the acquiring bank (also known as the merchant bank) via a payment gateway.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

OpenView Labs

DECEMBER 14, 2021

OpenView’s 2021 Finance and Operating Benchmarks Report highlights a framework that can unwind this death by a thousand cuts analysis to start with a simple question: Should we allocate resources to R&D (product) or to sales & marketing (sales)? OpEx Spend Benchmarks: Product or Sales? .

Scale 80

Scale Sales Benchmarks Finance 80

ChurnZero

DECEMBER 20, 2021

Watch this webinar to cover: A deep dive on 2020 SaaS retention benchmarks and the impacts the pandemic has had. Sign up today for our next upcoming thought leadership webinar titled- How to Scale Your Post-Sales Teams During Periods of Fast Growth. Speaker: Ryan Johansen, Director of Customer Success, AppDynamics.

Scale 98

Scale Benchmarks Leadership B2B 98

Sales Hacker

JUNE 1, 2022

Sales professionals have been selling over the phone and video for years. So why does it feel like we’ve entered a new age of sales? Obviously, the COVID-19 pandemic changed the game for virtually every business in early 2020. So as the modern sales role changes, the role of rapport in sales must too.

Sales Recruiting 93

Sales Recruiting Outsourced Development Identity management Branding 93

Sales Hacker

FEBRUARY 9, 2024

Wiza’s accuracy-obsessed B2B contact database offers 99% coverage of LinkedIn profiles as well as a powerful Chrome extension that enables you to access contact data while browsing LinkedIn profiles and when exporting from Sales Nav. That’s sales. When Pessimism is the Hero Optimism is surely needed as a founder.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67

FastSpring

SEPTEMBER 16, 2021

In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. Consider also what new markets you want to break into, whether it’s breaking into B2B sales or new countries or regions. Is it PCI compliant? How robust is the API?

Payment Services 114

Payment Services SaaS Payments Merchant Services Payment Solutions 114

Intercom, Inc.

JANUARY 28, 2020

Gone are the days of sales deals being closed with a handshake in a face-to-face meeting. Nowadays, digital solutions like CRMs have made it easier for sales teams to manage their pipelines online but that doesn’t always result in the best experience for the end buyer. . A centralized solution. Lead generation.

Scale 138

Scale Revenue Systems Review Technical Review 138

FastSpring

NOVEMBER 4, 2021

According to the State of Malware Report from 2020, “Malwarebytes researchers, who were among the first to find this web skimmer, noted that there was ‘a fair amount of work put into the Tupperware compromise to integrate the credit card skimmer seamlessly and stay undetected for as long as possible.’”. Note: FastSpring is the No.

Payment Methods 107

Payment Methods Payment Services Merchant Services Payment Features 107

Chart Mogul

AUGUST 9, 2021

Community is almost certainly at the top of the 2020 trends list, but when those communities nurture meaningful relationships with those that have shared interests, then this trend is likely here to stay. The modern SaaS finance stack is more integrated than ever. Disciple’s 45-person team includes Controller Frankie Feast.

Payment Solutions 88

Payment Solutions Payments Payment Methods Revenue 88

SaaSOptics

JANUARY 9, 2020

The answer may lie in choosing the right FinTech stack for your business. Luckily for you, we have years of hands on experience in automating our financial operations at SaaSOptics and have implemented a few solutions that we believe you must have in 2020 to scale and grow your business. Sales Tax Management ( Avatax ).

Payment Features 77

Payment Features Deferred Revenue Scale Finance 77

Sales Hacker

DECEMBER 18, 2019

Time for Sales Hacker’s annual Top 10 Sales Trends and Predictions for the Future of Sales in 2020. So, without further ado, here are my top 10 sales trends and predictions for the future of sales in 2020. 10 Trends and The Rise of Sales Tech. 10 Trends and The Rise of Sales Tech.

Sales Hiring 58

Sales Hiring Trends Sales Consulting 58

Sales Hacker

SEPTEMBER 1, 2022

After working with thousands of teams, we’ve identified five key roles that significantly impact your sales engagement efforts. The executive sponsor will often have the title of VP of Sales, VP of Sales Operations, VP of Marketing, or Director of Sales Enablement. Meet your go-to-market guru. Outreach role 5: Power user.

Scale 84

Scale Technical Review Sales Enablement Systems Review 84

Sales Hacker

MARCH 23, 2020

In a good year, most of the best sales conferences are physical events where you can attend sessions, rub elbows with thought leaders, and make new connections. With a pandemic on our hands, most sales conferences scheduled for the early part of 2020 have either been rescheduled or, if you’re lucky, made virtual. But this year….

Sales 78

Sales Artificial Intelligence Travel B2B 78

Sales Hacker

SEPTEMBER 20, 2021

So if you have a lead scoring tool that isn’t capable of drawing accurate insights from the data it’s given, that can just derail the value of the tool quickly (and it can derail your sales and marketing teams). They originally started with a sales-driven approach. The tech stack available for companies has exploded.

Scale 98

Scale VP of Engineering Trends Machine Learning 98

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

OpenView Labs

OCTOBER 12, 2020

On the one hand, freemium opens up your top-of-funnel more than a free trial or sales demo approach. — Lenny Rachitsky (@lennysan) August 29, 2020. Most software companies (90%) augment a free trial or freemium product experience with outreach from sales, support, or success teams. How does your company stack up?

Acquisition 87

Acquisition Benchmarks Software B2B 87

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time?

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

SaaSOptics

AUGUST 11, 2022

billion in 2020 to $55.9 Before reaching out to investors, you should have a clear idea of how a capital injection will be used to maintain or develop different pieces of your organization, whether it’s product, leadership, sales and marketing, or research and development. billion in 2021. Option 2: Selling the business.

Scale 97

Scale Scaling Technical Review Venture Capital 97

ChurnZero

DECEMBER 29, 2020

2020 was a real mixed bag of emotions. All I know is that if someone were to ask me if I’ll miss any aspect of 2020 (perhaps the solitude and introspection of it all), my reaction will most likely be this: So, here’s to hoping we find a few more chocolate-filled chocolates in next year’s box. Top 10 Blog Posts from 2020.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

InsightSquared

OCTOBER 2, 2020

And in many cases, the focus of your sales strategy was simply survival. And in many cases, the focus of your sales strategy was simply survival. It’s easy to blame COVID for the “new” sales world. You’ve asked for deeper visibility into your sales teams’ activity. . Deeper Analytics: Introducing Advanced Sales Math.

Revenue 100

Revenue Machine Learning Artificial Intelligence Forecasting 100

BitPay

SEPTEMBER 21, 2023

For some context, let’s look at previous halving years: 2012 Bitcoin halving, new all-time high in 2013 2016 Bitcoin halving, new all-time high in 2017 2020 Bitcoin halving, new all-time high in 2021 Why should your organization care about any of this? This could be done on your website, email billing or at a physical point-of-sale device.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payment Solutions 52

Stax

APRIL 18, 2024

Merchants can accept payments anywhere with mobile credit card processing, eliminating the need for a fixed point-of-sale terminal. That can mean paying the plumber by credit card in their own house or paying for a sweater with the sales associate who helped them pick it out, rather than going to find the POS desk.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88