User Pilot

MAY 31, 2025

Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. The product really has a good user experience for the end-user. What is Intercom Mobile?

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

SaaStr

DECEMBER 1, 2024

Who is Eran Zinman | Co-CEO of SaaS Leader Monday.com Eran Zinman co-founded monday.com (formerly dapulse) in 2012 with Roy Mann. The monday.com story isn’t your typical SaaS narrative. Most SaaS companies pick a lane. Zinman repositioned the entire company from team management to a full work operating system. ARR growth?

Scale 252

Scale SaaS Company Culture Leadership 252

TechEmpower SaaS

NOVEMBER 13, 2023

Instead, you can enhance the user experience and produce a better result by enabling the user with a combination of the right questions and a starting point. cto , infotech , innovation , product , project , saas It can empower them to express their ideas more effectively and confidently, no matter what they’re writing.

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

User Pilot

DECEMBER 6, 2023

Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development. What is product dogfooding?

Software Development 98

Software Development Sales Recruiting Development Software Review 98

SaaStr

JULY 30, 2024

The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. The PLG Orbit PLG is all about the product you’re building, making it frictionless, and creating a great user experience across the board for it to be a success.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. SaaS companies may not be the most likely target when it comes to payment fraud , but it does happen.

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). But that’s just the beginning.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

CloudGeometry

SEPTEMBER 7, 2021

In the face of this sudden acceleration of SaaS-ification, DevOps need to do more to accelerate the transition. Our job as software professionals is to make it worth it to them. Done wrong, users and customers drop your platform for one of ever more alternative options. Is collaborative software development enough?

DevOps as a Service 130

DevOps as a Service Software Development AWS Cloud 130

CloudGeometry

JULY 8, 2021

The B2B SaaS arms race will be won by those who can consistently translate technical debt into development versatility: adding new features, integrating new data sources and workflow integrations, trying new technologies, retiring locked-in dependencies. Smart software development is driven by an actionable bias for paying it forward.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

User Pilot

JULY 23, 2024

In the past few years, many SaaS companies chose to release their products on Product Hunt , a digital marketplace where tech community members can upvote their favorite features and spark discussions in the comment section. Improve the product based on data The product development life cycle is a never-ending journey.

Development 109

Development SaaS Marketplace as a Service Scale 109

User Pilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Implementing human-centered design in your SaaS improves the user experience, boosts adoption, and reduces churn.

ChatGPT 104

ChatGPT SaaS User Experience Onboarding 104

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? Segment analysis focuses on common qualities shared by similar users. It’s essential for creating personalized user experiences. Milestone analysis to ensure users reach the Aha!

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. The arrival of cloud computing, IaaS, PaaS etc. We are a product company.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. tokenization, encryption). Let’s take a look at some of them.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Payrix

MARCH 13, 2024

According to merchants, these are the top 4 payment innovations that every vertical SaaS provider should embrace in 2024 In the competitive world of vertical SaaS software, understanding what your users want has never been more important. For software companies that get it right?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. Therefore, software companies looking to optimize the user experience with payments must choose a payments partner wisely.

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

User Pilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

FastSpring

AUGUST 2, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

User Pilot

NOVEMBER 20, 2023

To become a TPR you don’t need a degree in software engineering, but it will definitely help. The technical skills include a solid understanding of software development and system architecture. Once the changes are implemented, they monitor, analyze their performance, and conduct experiments. Heatmaps in Userpilot.

Management 105

Management Software Development Engineering Market Research 105

User Pilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” Gain exposure and hands-on experience through junior roles in software development. Continuously develop yourself through product management events, webinars , podcasts , books , and so on. SaaS product team.

Management 111

Management Engineering Data Analysis Software Development 111

User Pilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development?

Software 98

Software SaaS Sales Recruiting Communication 98

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Book a demo to learn more.

Management 105

Management Underperforming Technical Team Innovation Consulting 105

User Pilot

JUNE 6, 2023

Customer journey analysis maps and dissects all user interactions with the product to remove friction from the user experience. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. Hence, finding out why exactly users fail to complete a task may require a bit more prying.

Data 88

Data User Experience Churn Retention 88

SaaSHolic

MAY 15, 2023

In this article, we’ll explore how these technologies are revolutionizing the software landscape, touching on the reduced costs and time of software development, the importance of network effects, and the new differentiators in a world where AI is abundant and intelligence is a commodity.

ChatGPT 52

ChatGPT Artificial Intelligence AI Technical Review 52

User Pilot

JULY 18, 2023

Customization – so that you can set it up for the unique requirements of your SaaS operation. offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 – for product/software development Aha!

Software Review 98

Software Review Software Management Azure 98

User Pilot

MAY 16, 2022

Guide users on the happy path to adopting your product with in-app guidance. The happy path is a common terminology in software development and user experience design. It literally refers to the “path” that the user takes to achieve the desired result without encountering any error. Happy path in UX.

Onboarding 98

Onboarding Software Development Engagement SaaS 98

User Pilot

SEPTEMBER 8, 2022

Some of the best in-app help center design examples in the SaaS market belong to Userpilot, Slack, Miro, Jira, Asana, Loom, FullStory, and Mural. What is a help center in SaaS? Providing on-demand education for your users is critical to the success of a SaaS product. To learn how to use this tool, book a demo right away

Churn 98

Churn Customer Support Software SaaS 98

Baremetrics

AUGUST 20, 2019

Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well. Intercom exemplified this with their CRM and messaging tool for the next-generation of SaaS and software companies. Productization Examples. And sometimes, less is more.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. The SaaS development market evolves rapidly and, according to Fortune Business Insights, by 2030, will reach 908 billion dollars. Businesses of any size and industry can find reliable SaaS development partners.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

User Pilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Software developers will be interested in digital analytics that focus on the technical performance of the website, like bug reports or uptime. What’s digital analytics?

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

APRIL 11, 2023

It’s important to develop a customer insight strategy for several key reasons… First and foremost, the better you understand customer insights, the deeper your understanding of customer behavior. Customer insights will enable you to personalize the user experience , which ultimately reduces the time to value and boosts engagement.

Strategy 98

Strategy Interviewing Development User Experience 98

Stax

AUGUST 20, 2024

The benefits of embedded finance and fintech include improved user experience, increased customer loyalty, and more revenue streams. This creates an improved user experience. They include improved user experience, increased customer loyalty, and more revenue streams.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Stax

APRIL 17, 2025

Unlike in-house developers that build tools for internal use, ISVs create software intended for external customers. How ISVs Differ from General Software Developers While both build applications, ISVs operate as businessesselling, licensing, and supporting their software.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88