Panintelligence

OCTOBER 17, 2023

Today marks the launch of Panintelligence’s report AI value or vanity? How SaaS companies are approaching innovation , which sheds light on the buzz surrounding artificial intelligence (AI) and how SaaS technology and product leaders are navigating the delicate balance of resource allocation while delivering on innovation promises.

Artificial Intelligence 52

Artificial Intelligence Generative AI AI SaaS 52

Chart Mogul

MAY 24, 2023

I couldn’t be more excited to launch the 2nd edition of the ChartMogul SaaS Benchmarks Report. In this report, we analyze anonymized and aggregated data from over 2,100 SaaS businesses to bring you the latest SaaS benchmarks and growth trends. The top decile of public SaaS companies grew 48% in 2022 (vs.

Benchmarks 52

Benchmarks SaaS PayPal Retention 52

The Angel VC

NOVEMBER 30, 2017

While doing some research for another post I just stumbled on this excellent overview from Pacific Crest on the churn rates of publicly listed SaaS companies. I’ve seen posts with churn benchmarks of public SaaS companies before, but this one is by far the most comprehensive collection I’ve seen and I think it’s very useful.

Churn 226

Churn SaaS Retention Metrics 226

ProfitWell

MARCH 27, 2020

There is no shortage of companies offering business intelligence for SaaS companies. There is also no doubt that your SaaS business will not survive without quality analytics from trusted data sources aiding you in your key decision-making processes. The importance of accurate SaaS reporting. Which users are converting?

Metrics 80

Metrics Software SaaS Churn 80

BetterCloud

MAY 17, 2023

We’re thrilled to announce our very first SaaS Management Impact Report: How Automation Eliminates Up to 78% of SaaS Management Work. By maximizing agility and efficiency through effective SaaS management, IT can unlock untapped potential and create new opportunities for value creation. Quick implementation.

Management 52

Management SaaS compliance Innovation 52

Kellblog

JULY 29, 2021

The purpose of this post is to embed the video recording of my recent appearance on Monday Night Metrics with Ray Rike of RevOps^2 and Ben Murray , also known by the sobriquet, The SaaS CFO.

Benchmarks 122

Benchmarks B2B Metrics SaaS 122

Kalungi

FEBRUARY 13, 2023

Whether you’ve been able to make substantial progress that week or are feeling disappointed in what you’ve been able to achieve, promoting visibility into where you stand against your quarterly goals with an OKR report is essential. Reporting regularly on them makes sure that they stay prioritized and are given the attention they require.

SaaS 52

SaaS Leadership Marketing 52

SaaS Metrics

JUNE 16, 2023

Read more The post Managing Deferred Revenue for SaaS Companies: Best Practices for Tracking, Reporting, and Analysis first appeared on SaaS Metrics. But the revenue generated from the advance payment cannot be marked as earned — at least not until the service has been rendered. This unearned revenue is called deferred.

Deferred Revenue 52

Deferred Revenue Payments SaaS Payments Revenue 52

The SaaS CFO

JANUARY 11, 2022

One of the reports that contributes to this routine is the bookings report. Of course, you may not speak the bookings language, but the concepts are still the same for a self-service SaaS product. The bookings report is in my top five SaaS reports. […].

SaaS 52

SaaS Data 52

Entrepreneur - SaaS

JANUARY 24, 2023

The report added that India's SaaS ecosystem has become a global leader, behind only the US in scale and maturity

SaaS 52

SaaS Marketing Scaling Trends 52

Chargify

JANUARY 27, 2022

Everyone wants a glimpse into the future, especially in SaaS. Savvy leaders understand how quickly the SaaS industry shifts and changes. The post SaaS Industry Trends Report: Billing and Financial Operations in 2022 appeared first on Chargify. As we saw just.

Trends 64

Trends SaaS Finance Pricing 64

Sage Intacct

JUNE 16, 2022

When it comes to being an effective and efficient SaaS CFO, a fintech automation tool can be one of your best friends. Your company probably uses a communication tool like Slack or Microsoft Teams, right? It enables people to stay organized and accomplish more in smaller increments of time.

Finance 118

Finance SaaS Metrics Communication 118

Frontegg

JANUARY 17, 2021

If you intend to compete in the enterprise SaaS arena, effective reporting functionality isn’t just a differentiator – it’s the price of entry. With the market continuing to mature, larger businesses increasingly expect any SaaS application they implement to feature a robust set of user-facing SaaS reporting capabilities.

Enterprise 52

Enterprise Enterprise readiness SaaS User Experience 52

BetterCloud

NOVEMBER 3, 2020

Last week Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” In this report, Forrester interviewed IT leaders from some of the world’s largest companies to understand the current best practices for mastering SaaS operations. The biggest issue for IT managers?

DevOps as a Service 52

DevOps as a Service Government SaaS Cloud 52

Sage Intacct

FEBRUARY 21, 2023

When the market goes south, you need to have your forecasting and reporting capabilities dialed in more strongly than ever. In-depth and accurate reporting will enable you to keep your board and team up to date and confident that you can ensure continued profitability.

Forecasting 98

Forecasting SaaS Marketing Software 98

SaaStr

DECEMBER 21, 2023

So there were barely any SaaS IPOs in 2022 or 2023. The last big SaaS IPO of the Boom Era was Hashicorp in December 2021, and after that, multiples fell off a cliff. There were basically no significant SaaS IPOs for almost 2 years, until Klaviyo (+ Instacast + ARM) all tried to reopen the market in September 2023.

SaaS 287

SaaS Software Marketing Management 287

SaaStr

FEBRUARY 5, 2024

Top SaaS VCs are investing 80%+ in AI-first startups: This is where the VC frenzy is right now. With public SaaS multiples frozen around 6x, there just isn’t a ton of later-stage excitement outside of AI. But overall, B2B VC funding was down -36% 2024 seems to be pretty much the same.

AI 292

AI B2B Startup Investment 292

SaaStr

MAY 12, 2023

So SaaS Capital put out its latest report on SaaS retention and NRR after having surveyed over 1,500 SaaS companies and professionals. There are a lot of great learnings and metrics in the report, and a few stood out to me: #1. Median NRR is 102% across all SaaS companies, Media Gross Retention is 91%.

Startup 306

Startup SaaS Retention Churn 306

Tom Tunguz

NOVEMBER 9, 2023

Vendr’s quarterly report on SaaS purchasing trends summarize the sentiment of the software market. One last notable data point : DataDog’s ACVs are twice as high as any other vendor in the report at $220k. Q2 was tough but Q3 is looking up. Still about 1-in-5, but down from 30% last year.

Software 296

Software Trends Pricing Data 296

Sage Intacct

JANUARY 13, 2023

For even the most thorough of SaaS CFOs, there's a nagging question that's always risky to ignore: "How are we doing on our accounting compliance?" With new accounting laws and regulations emerging every year, it’s a question SaaS finance leaders are increasingly fretting over.

compliance 59

compliance SaaS Government Finance 59

SaaStr

SEPTEMBER 2, 2023

So there’s a question I’ve had for some time in SaaS: does high NRR really equal higher growth? Yes, most of the best in SaaS have high NRR, at least once they are public. SaaS Capital asked this question among some other great ones of 1,500 private SaaS companies here. This wasn’t obvious to me.

Startup 242

Startup SaaS SMB Banking 242

Clouded Judgement

MARCH 29, 2024

The promise of SaaS is that growth in the early years leads to profits in the mature years. It shows the number of months it takes for a SaaS business to payback their fully burdened CAC on a gross profit basis. Even a DCF is riddled with long term assumptions.

Cloud 278

Cloud Forecasting Subscription Payment Features 278

SaaStr

APRIL 15, 2024

In SaaS at least, I’ll give you one metric that is fairly reliable: How many dedicated sales professional do they have, just 100% selling the competitive product? But hiring 20, 50, 100+ dedicated sales reps, reporting to a dedicated VP of Sales just for that product? Dear SaaStr: A Big Tech Co Launched a Competitive Product.

Sales Hiring 265

Sales Hiring Engineering Metrics Sales 265

Clouded Judgement

APRIL 26, 2024

Subscribe now Azure Report - Cloud Infra Looks Good! Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Follow along to stay up to date!

Azure 152

Azure Cloud Software AI 152

SaaStr

JANUARY 26, 2024

So Vendr has their latest SaaS Buyer Report out here. But still … across all the SaaS vendors that Vendr tracks, how long do deals take to close? The post How Long Does It Take to Close an “Average” Deal in SaaS? There’s plenty of good data in there and it’s worth a read.

SaaS 256

SaaS Benchmarks B2B Metrics 256

SaaStr

DECEMBER 14, 2023

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. What’s the #1 bit of advice you’d give to SaaS founders today? She also developed Bessemer’s Cash Conversion Score and authors the annual Cloud 100 Benchmarks Reports.

Venture Capital 209

Venture Capital Benchmarks Cloud compliance 209

Chargebee

NOVEMBER 14, 2022

Due to the changing nature of certain subscription revenue models, adhering to revenue recognition standards, ASC 606 and IFRS 15 have become more challenging over time for SaaS and other subscription companies.

Revenue 75

Revenue Pricing SaaS Subscription 75

Clouded Judgement

MARCH 1, 2024

The below chart shows the aggregate net new ARR added each quarter for the subset of companies who have reported Q4 so far (set of ~45 companies). The promise of SaaS is that growth in the early years leads to profits in the mature years. Update on Q4 Earnings One metric I love tracking in net new ARR added in a quarter.

Cloud 311

Cloud AI Investment Metrics 311

Sage Intacct

FEBRUARY 21, 2023

When the market goes south, you need to have your forecasting and reporting capabilities dialed in more strongly than ever. In-depth and accurate reporting will enable you to keep your board and team up to date and confident that you can ensure continued profitability.

Forecasting 52

Forecasting SaaS Marketing Software 52

SaaStr

SEPTEMBER 5, 2023

So ever since I started in SaaS, I’ve been trying to answer a basic question: how quickly do the best take off and get to $10m ARR? years back in the day, but SaaS was much smaller then. Is It Now “Triple, Triple, Triple, Double, Double, Double” — T3D3 — For Top Tier SaaS Startups?

SaaS 221

SaaS Benchmarks Startup Investment 221

SaaStr

DECEMBER 30, 2023

So it does seem like some of the biggest changes to the human side of SaaS are now coming. What we’ve seen in the first 15 years of SaaS: Specialization in sales. Tougher times have led many to turn customer success into renewal officers that report into sales. SaaS companies now have to be radically more efficient.

Customer Success 279

Customer Success Scale AI Pricing 279

OpenView Labs

SEPTEMBER 16, 2019

The post 2019 Expansion SaaS Benchmarks Report appeared first on OpenView.

Benchmarks 40

Benchmarks SaaS 40

Clouded Judgement

FEBRUARY 9, 2024

After a few software companies have reported we can start to look at the data behind “are numbers going up.” The chart below shows the data for the companies to report so far (those who give full year guidance). Making a point to explicitly track and report it to the board starts creating good habits.

Cloud 195

Cloud Pricing Startup Revenue 195

Clouded Judgement

MARCH 15, 2024

Subscribe now Q4 ‘23 Earnings Summary Preview We’re almost through Q4 ‘23 earnings season with just a few stragglers left to report (Braze, nCino, Sprinklr). The promise of SaaS is that growth in the early years leads to profits in the mature years. Follow along to stay up to date!

Cloud 161

Cloud Software Review Subscription Payment Features 161

SaaStr

NOVEMBER 18, 2022

So ChurnZero put out a great new report surveying 1,037 customer success professionals. 53% of VPs of CS report to the CEO or COO, and then 17% to CRO/VPS. I generally see CS reporting to a CRO as a recipe for conflicts, but sometimes it’s the best option: #2. And 71% of the time, it reports straight into marketing.

Customer Success 290

Customer Success Headcount Churn Revenue 290

SaaStr

APRIL 25, 2024

Simple hack — send out a “flash report” the very first day of every month telling everyone how you did last month, the good and the less good. Don’t hide stuff from your board. This >>spooks<< VCs. Every VC has lots of companies that unperform and even fail. But a surprise — that spooks people. Be better than anyone else.

Finance 217

Finance Investment SaaS Marketing 217

Clouded Judgement

AUGUST 18, 2023

Subscribe now Q2 Earnings Check In We’re now about halfway through Q2 earnings season (companies with June quarter ends have reported, and we’ll get companies with July quarter ends reporting next week). The below chart shows Q2 to date, and we still have ~30 companies left to report. Follow along to stay up to date!

Cloud 243

Cloud Software Review Subscription Payment Features 243