SaaStr

APRIL 18, 2023

Dear SaaStr: What Are The Things Startups Just Have to Get Right? Many startups don’t start off with particularly amazing software. And sometimes just Cheaper and Best Service also work without any real different features. You can outsource development. You can do a single co-founder startup. Not required.

Outsourcing Services 283

Outsourcing Services Startup Outsourced Development Technology 283

SaaStr

MARCH 1, 2024

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Startup platforms are OpenAI, Hugging Face, and Cohere.

Generative AI 293

Generative AI Outsourcing Services AI Software Review 293

SaaStr

FEBRUARY 1, 2022

Or at least — where the co-founder CTO is a true equal partner to the CEO. Want to outsource it instead? Or worse, it’s outsourced to someone or a team that just isn’t great. But still, I’ve found the SaaS startups without a strong technical background in the founders just … iterate more slowly.

Outsourcing Services 263

Outsourcing Services Engineering CTO SaaS 263

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. As a tiny startup who might be commercializing its first product, are there any general guidelines that you can stick to that would prevent the massive companies out there from crushing the baby? They want a vendor that will solve their problem over the coming years.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

Tom Tunguz

MARCH 14, 2013

During the life of a startup, the question of outsourcing can arise frequently whether for PR, marketing, product design, sales or engineering. Outsourcing can be very attractive: consultants bring new points of view, relevant experience and (potentially) immediate results. What are your lessons from outsourcing?

Outsourcing Services 100

Outsourcing Services Outsourced Development Development Team Review Technical Review 100

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JANUARY 24, 2022

Take a read if you are still running finance yourself, or just have an part-time outsourced resource. Companies grew more slowly, there was nothing for a CFO to really do for years, and you could sort of outsource everything and just keep an eye on the bank statement. Find accounting firms that outsource different roles.

Finance 332

Finance Outsourcing Services Systems Review Technical Review 332

SaaStr

FEBRUARY 7, 2023

with Yamini Jain, Co-founder at Global roots inc How to manage a SAAS startup effectively? with Olivier Adam, Chief Growth Officer at ReferralCandy Successful Scaling Across Markets, Lessons in Marketing & Building GTM with IvyCap’s MP with Ashish Wadhwani, Co-founder and Managing Partner. Happy Brain-dating!

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

NOVEMBER 17, 2023

Or at least where the co-founder CTO is a true equal partner to the CEO. Want to outsource it instead? But still, I’ve found the SaaS startups without a strong technical background in the founders just … iterate more slowly. And the super agile startups just pull ahead as the years go on. How to be super agile.

Outsourcing Services 293

Outsourcing Services Engineering CTO Scale 293

SaaStr

JULY 14, 2024

software, services) and being honest with investors about the composition of your revenue. Marketing Agencies and Outsourcing: Jason warns against relying heavily on agencies for core functions like lead generation and product-market fit. He suggests breaking down revenue into categories (e.g.,

Sales Hiring 258

Sales Hiring Outsourcing Services Scale Interviewing 258

SaaStr

NOVEMBER 25, 2021

An investment may anoint one vendor in the space as the preferred vendor over competitors. A BigCo that is already a partner with a startup often does a little more for them when everyone knows they are also an investor. Integrating with one more API is not that big of a deal, and can be outsourced.

Outsourcing Services 242

Outsourcing Services Investment Venture Capital Pricing 242

SaaStr

OCTOBER 21, 2021

Everyone today wants to start a SaaS startup. And sometimes just Cheaper and Best Service also work without any real different features. You can outsource development. You can do a single co-founder startup. But more broadly, Successful Startups can be built a lot of ways. And maybe they are. What does it take?

Outsourcing Services 313

Outsourcing Services Outsourced Development Startup Product Marketing 313

Frontegg

JUNE 9, 2025

What Is Authentication as a Service? Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

Sales Hacker

APRIL 25, 2019

Early in my career, I saw firsthand how a $20M funded company went from startup to NASDAQ IPO to being delisted in the span of three years due to frivolous spending (but that’s a story for another day). The SMB Decision: In-House vs. Outsourced Sales Development. What does it cost to get all of this from an outbound sales outsourcer?

Outsourcing Services 96

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 96

SaaStr

SEPTEMBER 14, 2023

Whether you’re just starting out in SaaS or have a successful SaaS startup, founders and startup teams can learn a lot from those who have found success in the industry through its ups and downs. Sam went on to become a CRO at Brex and is now a Partner at Founders Fund. But, back to critical hires for your Saas company.

Outsourcing Services 285

Outsourcing Services Sales Hiring Scale Sales Recruiting 285

SaaStr

NOVEMBER 17, 2020

I’m tired of running my (very) successful (VC funded) startup after 5+ years. What is your advice for the 21st Century Startup Founder? Why are founders and startup employees expected to take minimal salaries while VC partners rake in $500K-$1M per year plus carry? How can a SaaS startup survive in a crowded market?

Outsourcing Services 227

Outsourcing Services Venture Capital Outsourced Development Web Development 227

Incredo

JULY 8, 2019

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.”. Digital marketing agencies usually write about what a company will receive after partnering with them or why a company should choose their services over another agency’s services. Let’s dive in! #1

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

SaaStr

MAY 4, 2022

You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. You get a service, you get a service, you get a service—everything is a service now.”. You can now outsource most of your business needs, from e-commerce (like Shopify) to website building (like Wix).

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

Kellblog

FEBRUARY 6, 2023

Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Both companies have barely profitable services businesses (2% gross margin), but at least company A’s is relatively smaller so that services boat anchor does relatively less damage. You know you want to pick A.

Outsourcing Services 120

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 120

Neil Patel

DECEMBER 13, 2022

Some startups can get away with managing HR initiatives on their own in the beginning, but this quickly becomes unrealistic and cumbersome if or when you scale your business. Continue below to find the best PEO services for your company, so you can go back to running your business without HR burdens falling on your shoulders. #1

Outsourcing Services 105

Outsourcing Services Payment Services Sales Recruiting Sales Hiring 105

SaaStr

MAY 24, 2024

The speaker’s motivations have evolved over time, but initially, he was driven by a desire for meaning and a sense of guilt about selling his previous startup too early. Despite the rise of self-service in B2B , the marketing toolkit (targeted outbound, drip marketing, content marketing , webinars, events) remains effective.

Sales Hiring 293

Sales Hiring Outsourcing Services Technical Review Scale 293

SaaStr

AUGUST 8, 2023

IVP Partner Michael Miao explains, “The role and the scope of the modern finance team has changed dramatically in the last decade. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. No longer are finance teams the traditional “bean counters” of ages past.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

TurnKey Labs

NOVEMBER 30, 2023

Did you know that 66% of businesses in the US outsource at least one department1? IT outsourcing is a common practice that involves using service providers to deliver IT-reliant business processes, application services, and infrastructure solutions.

Outsourcing Services 64

Outsourcing Services Business Startup 64

SaaStr

OCTOBER 25, 2023

If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. Back in the day, PLG was called self-service or viral. Q: What are the Odds of Success for a Startup to Hit $100M in Revenue? All startups are trying to figure out how to grow. There is no silver bullet.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

Sales Hacker

NOVEMBER 15, 2024

Every automation — whether it’s cold calling, note-taking, or follow-ups — outsources tasks that build critical skills. Neal is also an active board member, advisor, and investor in several high-growth startups, where he leverages his expertise and network to help them scale and succeed. Three frameworks to consider. Product-led SEO.

Scale 110

Scale Outsourcing Services Sales Recruiting Technical Review 110

Tom Tunguz

AUGUST 2, 2016

Channel distribution represents one of the biggest and most important changes in customers acquisition for SMB SaaS startups in quite a while. As many of these channel partners move to newer distribution models, the brokerage channel model in particular, they represent an efficient and leveraged customer acquisition channel.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Neil Patel

APRIL 12, 2021

By offering a subscription-based service, it’s much easier to manage your stock levels. It’s free to use the service, but if you sign up for a paid membership, you get a special discount on your boxes: The model you choose depends on what you’re selling and your long-term business goals. Partner With a Fulfillment Service.

Outsourcing Services 135

Outsourcing Services Payment Methods Subscription Payment Features 135

Sales Hacker

SEPTEMBER 11, 2020

Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Lyft is one of many companies that began as a small startup but quickly rose to a multibillion-dollar company. The total addressable market continues to grow and is ripe for selling to, but very few startups reach unicorn status.

Outsourcing Services 100

Outsourcing Services Startup Scale Outsourced Development 100

Intercom, Inc.

APRIL 19, 2018

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Neil Patel

SEPTEMBER 11, 2020

The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you. How to choose the best payroll service for you. Number of employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

CustomerSuccessBox

SEPTEMBER 15, 2021

You have two options- in-house customer success or outsourcing customer success. With customer success being a new function and companies not prepared for it, outsourcing might seem like a wise decision. Feedbacks give you an idea about how your service is performing and what are improvements you need to do. Customer Retention.

Outsourcing Services 52

Outsourcing Services Outsourced Development Customer Success B2B 52

Sales Hacker

AUGUST 27, 2024

He is also the Founder and General Partner at m]x[v Capital, and Co-Founder and CEO of Gynger and Tildei, two companies that he incubated through the venture firm. He is a serial entrepreneur and successful investor with 20+ years of experience in founding, building, and investing in early-stage SaaS startups.

Outsourcing Services 121

Outsourcing Services Sales Recruiting Sales Hiring Sales Outsourcing 121

SaaStr

NOVEMBER 11, 2022

They were aware of it, but startups that I work with closely or invested in, if they got all the way to 25 million with 75% NRR, I would tell them to quit today. They have service and all this, but the second cloud for them was sales. We’re startups, but 10 is the crazy CEO. They had low NRR all the way until 30.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Sales Hacker

APRIL 4, 2025

External agencies Some companies are opting to outsource the first version of their GTM OS. He also shares real-world use cases from inside Microsoft and partner companies, plus how founders and operators can build or adapt in this new AI-native era. More for your eyeballs OpenAI closes a $40B round at a $300B post-money valuation.

AI Search 101

AI Search AI Outsourcing Services Scale 101

Baremetrics

AUGUST 29, 2021

In the early stages of founding a startup, finding clients can be a bit of a shot in the dark. If you’re not sure who could benefit from your services yet, casting a wide net and targeting a broad market is one path towards identifying them. Phone calls also provide some added opportunities. How big is your team, your company?

Outsourcing Services 124

Outsourcing Services Startup Interviewing Outsourced Development 124

Neil Patel

SEPTEMBER 24, 2020

If you’re in this position, it’s probably best to outsource your AdWords management. They’ve worked with more than 550 ecommerce and service brands, managing their AdWords accounts for clients. Shortly after that, they pivoted to Agency services, focusing specifically on AdWords and landing page design.

Outsourcing Services 103

Outsourcing Services Technical Review Outsourced Development VP of Engineering 103

Sales Hacker

JUNE 6, 2025

Every time we automate a task – prospecting, drafting, follow-up, analysis – we also outsource the skill-building that task enables. Startup to watch LuminX – announced their $5.5M More for your eyeballs Discover how GTMfund is flipping the script on startup growth through this interview. It all feels like progress.

AI Search 53

AI Search Scale AI Outsourcing Services 53