SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org. Good afternoon.

Scale 270

Scale Sales Hiring Underperforming Technical Team Sales 270

SaaStr

NOVEMBER 1, 2022

We remain optimistic about the prospects of cross-border SaaS. Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. Org Building Ideas for Cross-Border Companies.

Scale 284

Scale Sales Hiring Underperforming Technical Team Cybersecurity 284

SaaStr

FEBRUARY 25, 2020

Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move the sales journey from prospect to champion. We have heard a lot of sessions today around ramping up your lead gen, accelerating marketing. Want to see more content like this?

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Scale Underperforming Technical Team Sales Hiring Software Review 228

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales. Yes, Slack started off with no sales team.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. You can have the great product and a great team, but the market of small or very niche.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Sales Hacker

APRIL 25, 2019

My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. I am passionate about helping small to medium-sized businesses (SMBs) accelerate their growth with outbound sales. The SMB Decision: In-House vs. Outsourced Sales Development.

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Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 95

Sales Hacker

JUNE 6, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. AI is transforming how go-to-market teams operate. SDRs are prospecting faster. SDRs are prospecting faster. Skill gyms” by function Sales: Live call blitzes, objection sprints, AI call debriefs.

AI Search 52

AI Search Scale AI Outsourcing Services 52

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. We had split into two distinct but complementary functions.

Sales Hiring 172

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 172

Sales Hacker

MARCH 22, 2018

I run a European-based sales agency for software and technology companies. In this article, I will summarize what I’ve learned about B2B sales outsourcing. W hat is Sales Outsourcing? Sales outsourcing gives parts of your own sales process to others (individuals or agencies). Lead Generation).

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Outsourcing Services Sales Outsourcing Outsourced Development Scale 97

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

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Scale Sales Hiring Startup Sales Recruiting 52

Neil Patel

NOVEMBER 3, 2021

The context is then used to train and develop machine learning algorithms. With scaled data labeling, you can train your algorithm to analyze customer review sentiments. According to ReviewTrackers , 94 percent of consumers say a bad review has convinced them to avoid a business. This can help to ease consumer concerns.

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Scale Outsourcing Services Artificial Intelligence Scaling 127

Neil Patel

OCTOBER 13, 2020

One of the most insidious parts is that it leads to massive stress. But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. Outsourcing is giving your work to someone else outside of your main business.

Outsourcing Services 142

Outsourcing Services Outsourced Development Sales Hiring Technical Review 142

SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. They love SaaS products.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. Talk to sales What is Monthly Recurring Revenue (MRR)? Let’s get started. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Sales Hacker

MARCH 25, 2021

First, how does the knowledge that Terry is married and loves eating Smarties help your reps make a sale? Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Perfectly position the product/service to their prospects.

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Scale Underperforming Technical Team Outsourcing Services Sales 129

Sales Hacker

NOVEMBER 29, 2022

Want to write sales emails like a pro? Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. Most leads came through their PLG motion. We bolted onto their outbound team.

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Scale Underperforming Technical Team Outsourced Development Growth Marketing 92

Intercom, Inc.

JUNE 13, 2018

Businesses have been giving prospects and customers “an experience to remember” for hundreds of years. You can’t just lock yourself in a room or outsource it to some agency. A bad version of this opportunity is spending half of your annual marketing budget on sponsoring a conference closing party. Staging events to remember.

Branding 205

Branding Outsourced Development Scale Travel 205

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company.

Sales Recruiting 115

Sales Recruiting SMB Scale Sales Hiring 115

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. SaaS Growth Rate.

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Scale Growth Hacking Scaling Sales Hiring 99

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company.

Sales Recruiting 109

Sales Recruiting SMB Scale Sales Hiring 109

Neil Patel

OCTOBER 25, 2020

If you are looking to scale up your marketing, you will need talented people that can take charge of and execute your strategy. But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. There is very little uncertainty about the value of any new contract: it is the margin reaped between license revenue and acquisition costs. Separating hunters and farmers is a common SaaS sales best practice. SaaS Customer Alignment Tip #7.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Outsourcing Services 206

Outsourcing Services Scale Software Sales Hiring 206

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. They sell that product to general councils, operations teams, and deal desks. Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. We’re on iTunes.

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Scale CTO Hire CTO Coach Scaling 117

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. Successfully managing complex sales requires a different level of visibility into your deals. A large-scale data restructuring project involving another vendor. While it was designed for software development, its principles are just as relevant to sales.

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Scale Management Underperforming Technical Team Sales 148

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. What is lead generation automation? What is lead generation automation? In short, all of them.

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Scale Outsourcing Services Machine Learning Artificial Intelligence 124

Sales Hacker

JULY 8, 2020

Michael is a member of Revenue Collective, but perhaps most importantly, he’s the chief sales and strategy officer for Compass, that fast-growing real estate behemoth. Michael talks about how he does that at scale and how he thinks about scale. Michael talks about how he does that at scale and how he thinks about scale.

Scale 122

Scale Scaling VP of Engineering Technical Review 122

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Founders : Max Armbruster.

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SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Sales Hacker

FEBRUARY 5, 2021

You are in trouble if you’re trying to hack sales — unless you lay a foundation first. The hard work that every company and every sales leader needs to do cannot be hacked. Sure, you can buy some tools and lead lists and send out thousands of emails, but that won’t get you very far. No high-pressure sales.

Scale 130

Scale Sales Underperforming Technical Team Headcount 130

Sales Hacker

JANUARY 3, 2022

Content is the cornerstone of sales enablement, but creating it is a massive headache. Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. What is Agile sales enablement? There is a pressure on teams to move quickly and scale early.

Sales Enablement 111

Sales Enablement Scale Sales Hiring Outsourcing Services 111

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. What “customer success” looks like evolves as your company and customers scale upmarket.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Sales Hacker

MAY 20, 2021

And it doesn’t mean just casting a huge net over a broad range of prospects, verticals, and new markets. You don’t have time to waste on poorly qualified leads. You need to measure and repeat so you and your sales team only put effort into promising prospects abroad. Develop a focused sales approach.

Scale 114

Scale Metrics Outsourcing Services Sales Recruiting 114

Baremetrics

AUGUST 6, 2021

This process is not reserved for the corporate world; the earlier appropriate HR processes are implemented, the greater the chances are that the company’s vision will retain its integrity at scale. Plan your hiring process long before adding people to the team. For most companies, this plan will involve bringing on new people.

Underperforming Technical Team 130

Underperforming Technical Team Outsourced Development Consulting Scale 130

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97