SaaStr

JANUARY 18, 2022

I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. You don’t have to work as hard. See previous point. And it is hard to predict.

Payment Solutions 348

Payment Solutions Payments New CTO Payment Services 348

SaaStr

JULY 4, 2022

I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. You don’t have to work as hard. See previous point. 10+ years later (!).

SaaS Payments 246

SaaS Payments Payment Solutions Payments New CTO 246

SaaStr

SEPTEMBER 17, 2020

Yet the strategy was not to have a conventional startup. There was also a highly efficient inbound sales model. In fact, there is currently no field sales organization! Finally, I had a Zoom interview with JFrog’s Yoav Landman, who is the co-founder and CTO, and Jacob Shulman, who is the CFO.

New CTO 218

New CTO CTO Benchmarks Consulting 218

SaaStr

JULY 14, 2022

The founders and execs of the most successful SaaS companies candidly shared their playbooks, learnings and expertise on the Strategy Stage. We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS.

Scale 296

Scale Sales Recruiting CTO Hire New CTO 296

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. Did we prioritize the roadmap right?

CTO Hire 301

CTO Hire Sales Hiring New CTO CTO 301

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 184

Scale Sales Hiring Sales Recruiting Sales 184

Sales Hacker

FEBRUARY 17, 2021

analyzing how often Directors and Executives are involved in the sales process. Scott pulled the research from Chorus, which reported that over five weeks (~May-June 2020), 88% more directors have been joining calls and 72% more executives are joining sales calls on the sell side. Playing the right roles.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

User Pilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Product Manager : In charge of creating product strategy and overseeing the design process, among other things.

Sales Hiring 96

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 96

Kellblog

APRIL 1, 2021

Spokes, e.g., include: sales/AEs, sales/SEs, product marketing, analyst relations, customer success, customer support, professional services, existing customers, prospective customers, the CTO, engineering (e.g., We touched on Trust Releases as a great strategy for managing technical debt, and the role of architects in them.

New CTO 102

New CTO CTO Customer Support Engineering 102

Valuize Consulting

OCTOBER 7, 2021

With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations. NDR Efficiency: The New Customer Success Economics. This makes it challenging to secure investment.

Customer Success 52

Customer Success New CTO Scale Headcount 52

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Jessie provides invaluable know-how to portfolio companies on cash flow, fundraising, and financing strategies. She is in charge of the full SaaS solution sales cycle. Jessie Lam. Jessica Liu. Kathleen Ting.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. call center, email, online chat, and social) vary by market, and well-localized websites will dedicate resources to channels relative to local preference.” – Lily Varon, digital business strategy analyst.

Payment Methods 147

Payment Methods Underperforming Technical Team New CTO Payment Services 147

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. There certainly are a lot of things in sales that make life a tad more difficult. Our sales process is broken. Our marketing team sucks.

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Underperforming Technical Team Sales CTO Coach New CTO 86

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. It’s not just about product-market fit, but positioning, marketing and sales.

AWS 189

AWS New CTO Scale CTO 189

OPEXEngine

JANUARY 4, 2022

It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model. As the customer assumes more risk, they take longer to evaluate their purchase and figure out how to budget for it, slowing the sales cycle.

Pricing 52

Pricing New CTO CTO Metrics 52

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. As soon as you become good at a job - sales, product, marketing - you know enough to hire the person to replace you. Third, hire for hustle in sales, especially at the beginning of the company when the sales process and sales motions aren’t defined.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

OpenView Labs

OCTOBER 5, 2021

In conversation with Blake Bartlett , she walked us through how B2C and B2B growth strategies compare across each phase of the customer journey from acquisition to retention and expansion. When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Defining Growth . Hila explains.

B2C 65

B2C B2B New CTO Acquisition 65

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. The CRO leads Sales, Marketing, and Operations, plus often Customer Success.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Chart Mogul

MARCH 5, 2019

As sales increase, customer segments become increasingly apparent and merchants must understand their customers to scale effectively. By divvying-up your audience and applying a personalized marketing strategy to each segment, each audience will then have its own funnel, unique messaging and unique incentives to purchase.

Merchant Services 73

Merchant Services Scale New CTO CTO 73

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company. The post Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Unbounce

MAY 19, 2020

Productivity-related SaaS companies like Slack, Zoom, and Trello are seeing sales boosts because their business is crucial for work-from-home environments. If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. It doesn’t hurt to ask!

New CTO 145

New CTO Branding CTO Social Media 145

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. You understand the customer, and you understand the strategy. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS?

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Outseta

APRIL 11, 2019

Think of the best CTO-level software developers that you know—do you think your product would progress faster if they were building it 2-3 days per week, or if you hired an average developer in a full-time capacity? For example, maybe your company sells its products primarily online using a low-touch customer acquisition model.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Present and review quarterly / monthly meetings.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company. The post Loyalty Prime Raises $5.5

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

ProfitWell

DECEMBER 6, 2019

That’s what David Apple—customer success and sales guru at Notion— is asking. It’s the first survey of its kind and the PMA is hoping that with this level of detail in tow, product marketers worldwide will be able to put strategies in place to focus on their personal bottom line, as well as their business’. What is their ROI?

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Kellblog

JANUARY 29, 2020

It’s great if the answer will broaden over time as the company grows and its strategy naturally expands, but up-front I’d name the people you are targeting today. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., Who is the target customer? Be realistic about this.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Why is this? What are the drivers of its death?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. It’s simply evolved, and so should our content strategies. Speechless. My heart, brain, and stomach is full!

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

SmartKarrot

APRIL 12, 2022

As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. All thanks to the new people and newer titles emerging in the C-Suite.

New CTO 10

New CTO Finance CTO User Experience 10

SaaStr

JANUARY 17, 2020

* How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What can they do to enforce a sense of urgency when signing new clients? And second, just last week he started an incredibly exciting new opportunity with his new company. What must startups remember about how CIOs think about price?

CTO Hire 135

CTO Hire compliance Scale Startup 135

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. But they are actually accompanying us in the sales cycle and it’s certainly something that’s accelerated our time-to-market but also our success as well. So the conversation is changing.

Cloud 171

Cloud Scale Trends Machine Learning 171

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. While there are many tactical elements to consider, the most successful pricing strategies are built on a strong, almost philosophical foundation: that your pricing needs to be a win-win that works for both your customers and your company.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 186

Scale Enterprise Scaling Sales Hiring 186